4/10 Poor
Daniel
Travelled with partner
9 Mar 2025
My wife and I have traveled to other resorts with more attention to details that this resort. To start; we arrived pass 3 pm to the resort and we had to wait 45 min to 1 hour for our room to be ready. In the meanwhile, the reception was noisy and chaotic. Everyone is trying to sell you upgrades on the room you reserved and I felt if you don't upgrade the keep you waiting. Food was very low quality; fruit, salad and in general any food looked from 1 or 2 days behind. The only good restaurant of the many for dinner was the italian but good luck to be able to dine there. The asian restaurant that we tried the fist night was so bad that we did'nt eat. Really how difficult is to make fryed rice ??. Breakfast, as long as you ask for a eggs cooked in front of you you will be safe from food poison. The worse part was that when we checked in; the front desk staff never requested my credit card, but i figured they problably have my credit card that I used to hold my reservation. 2 days later our key rooms stopped working; so I called the front desk and i was informed that they deactivated my keys because they need my credit card. The staff was very very rude and made me feel like a deliquent. I have never felt that under-appreciate than in this resort. I will definitily will never come back to this resort.
Daniel
Stayed 3 nights in Mar 2025