Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Creator video
7 restaurants, breakfast, lunch, dinner served; international cuisine
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • All-inclusive
  • Parking included
The current price is AU$541
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
Rose Hall, St James, Montego Bay
  • Montego Bay Convention Centre
    ‪12 min walk‬
  • Half Moon Golf Course
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Bedrooms, Oceanfront

7.8 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 152 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

8.4 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 152 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Ocean View (Partial, Romance)

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 78 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 96 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.8 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 334 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Plasma TV
Washer/dryer
Blackout curtains
Ceiling fan
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(34 reviews)

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms, Garden View

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Sofa bed
  • 408 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Resort View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Deep-soaking bath
  • 152 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Resort View

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Deep-soaking bath
  • 96 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 3 Bedrooms, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 184 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.8 out of 10
Excellent
(56 reviews)

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Sofa bed
Premium bedding
Separate bedroom
Ceiling fan
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Villa, 3 Bedrooms, Oceanfront

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 408 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Penthouse, 3 Bedrooms

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Premium bedding
  • 240 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Jewel Grande Montego Bay Resort & Spa – All Inclusive. Within just a 15-minute stroll, you'll find Three Palms Ocean Course and The Shoppes at Rose Hall. Highlights at this all-inclusive resort include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and mud bath. The restaurant, Waves, serves international cuisine and is open for breakfast and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and steam room. Plus you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Montego Bay resort include Jamaica Beaches and Rose Hall Great House.

What's nearby

  • Montego Bay Convention Centre - 12 min walk - 1.1 km
  • Half Moon Golf Course - 14 min walk - 1.2 km
  • Cinnamon Hill Golf Course - 2 min drive - 2.2 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.2 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 18 min drive

Restaurants

  • ‪Choicez - ‬6 min walk
  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬10 min walk
  • ‪Barefoot Bar - ‬6 min drive
  • ‪The Jerk Hut - ‬5 min drive

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 217 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • 4295 sq ft of conference space
  • 399 sq. m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Jewel Grande Montego Bay Resort & Spa – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Jewel Grande Montego Bay Resort & Spa – All Inclusive on 15 Sept 2025 start from AU$540.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yep, Jewel Grande Montego Bay Resort & Spa – All Inclusive has a free self car park.

Are there any beaches close to Jewel Grande Montego Bay Resort & Spa – All Inclusive?

The closest beach to Jewel Grande Montego Bay Resort & Spa – All Inclusive is Doctor's Cave Beach (11.4 km).

Is there a spa on site at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yep, there is an onsite spa at Jewel Grande Montego Bay Resort & Spa – All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive have a pool?

Jewel Grande Montego Bay Resort & Spa – All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Jewel Grande Montego Bay Resort & Spa – All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Jewel Grande Montego Bay Resort & Spa – All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jewel Grande Montego Bay Resort & Spa – All Inclusive.

Is Jewel Grande Montego Bay Resort & Spa – All Inclusive family-friendly?

You bet! With amenities such as a playground, an arcade and 2 outdoor pools, it's no surprise that Jewel Grande Montego Bay Resort & Spa – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

There is a golf course next to Jewel Grande Montego Bay Resort & Spa – All Inclusive.

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 798 out of 1348 reviews
Rating 8 - Good. 288 out of 1348 reviews
Rating 6 - Okay. 149 out of 1348 reviews
Rating 4 - Poor. 61 out of 1348 reviews
Rating 2 - Terrible. 52 out of 1348 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

katishia

Liked: Cleanliness, property conditions & facilities
The room was great. The dining was awful they only had 1 buffet in the entire resort. That only was open Saturday and sunday.
Stayed 4 nights in Jun 2025

10/10 Excellent

Totlin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful, making sure my stay was a pleasant comfortable one.
Stayed 2 nights in Jun 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Abera

Liked: Cleanliness, staff & service
Good staf
Stayed 3 nights in Jun 2025

10/10 Excellent

Percy Raymond

Stayed 4 nights in Jun 2025

2/10 Terrible

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.
Stayed 4 nights in Jun 2025

6/10 Okay

Lensa

Stayed 5 nights in Feb 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Amenities
Didnt much care for the food have had way better in other resorts but all in all a beautiful resort and fantastic people working there.
Stayed 6 nights in May 2025

8/10 Good

Monica R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in building C and the rooms were really nice. The customer service was exceptional. The food was salty and they could had more activities. The hotel gift shop was extremely pricey.
Stayed 4 nights in May 2025

10/10 Excellent

Cynthia, New york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience, enjoyed the hotel and surroundings. Amazing staff!!
Stayed 3 nights in May 2025

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing scenery. Love the food and options. Love being chauffeured to the various restaurants and avoid a long walk
Stayed 3 nights in May 2025

10/10 Excellent

Jada

Stayed 2 nights in Mar 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have always wanted to stay at Jewel Grande to get away from the excessive excitement of other hotels, we definitely wanted rest and relaxation with some entertainment. First off, the property is gorgeous, that view as you exit the main lobby is breathtaking, the pool overlooking the sea is a welcome to your vacation confirmation. The staff is very helpful, warm and friendly. That for me is worth the cost of the trip. There are 3 buildings and shuttles to take you from building to building with minimal wait, on some occasions we walked as the weather was very nice and there are shady areas. The check-in process was smooth and we got to our room and was wowed by how much space we had in our junior ocean front view. The bed was comfy and the room was clean, there was a little residue in the soaking tub but room service took care of that on our request. Let me get to the food, which is one of the reason I booked this hotel...if you want authentic JAMAICAN FOOD, hands down you won't be disappointed. We had jerk chicken, jerk pork, escovietch fish and ackee and sailfish. You name it we had it even though I wish it had more variety it was delicious. We didn't get to try the spa on this trip but me, my wife and my son (7 years) had a blast. Shout out to all the folks in the kids club, even though it was not busy most times my son did not want to leave and made friends! Big up to DJ rickey red, M&M and Nikki for the pool actives. Sadly, the hot tub was not working and mineral bath.
View from exiting the lobby
Kids club
Balcony view
Jamaican style breakfast buffet with a view
Stayed 3 nights in May 2025

10/10 Excellent

Kearah

Stayed 2 nights in May 2025

10/10 Excellent

Keyante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the beds which were very hard. Rest of resort and stay was excellent.
Stayed 4 nights in May 2025

2/10 Terrible

Debbie

Disliked: Cleanliness, amenities
Very dissatisfied with my stay.
Stayed 6 nights in May 2025

10/10 Excellent

Brian, Brookfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time. Came the week of Memorial day and we were the last week it seems like of "off-season" and at times felt like we had the resort to ourselves. Staff was amazing and very accommodating. I'd reccommend anyone going to visit Jamaica stay at this great resort.
Stayed 4 nights in May 2025

10/10 Excellent

Bulbul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about the property except some entertainment activities did not happen although they were listed in their website.
Stayed 4 nights in May 2025

10/10 Excellent

Girma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel .
Stayed 5 nights in May 2025

10/10 Excellent

Tori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

vinod

Travelled with family and small children
Resturant food quality was not satisfactory
Stayed 2 nights in May 2025

10/10 Excellent

Carmeeka

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff, accommodations, food, grounds, top tier! My son enjoyed himself most! What a great vacation.
Stayed 5 nights in May 2025

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom suite. Which was very nice. The only drawback we had was the cabinets in the kitchen could stand a makeover.
Stayed 4 nights in May 2025

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025