Iberostar Selection Rose Hall Suites - All Inclusive

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Photo gallery for Iberostar Selection Rose Hall Suites - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Sauna, hot tub, Turkish bath/hammam, body treatments, aromatherapy
Balcony view
6 bars/lounges, swim-up bar, poolside bar
Nightclub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Rose Hall Main Road, Montego Bay-Little River P.O, Montego Bay, Saint James, .
  • Cinnamon Hill Golf Course
    ‪7 min drive‬
  • Montego Bay Convention Centre
    ‪8 min drive‬
  • Rose Hall Great House
    ‪9 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪21 min drive‬

Room options

Junior Suite

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Promo)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Panoramic)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Near Pool)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Last room available

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Premium bedding
  • 54 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Last room available

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Accessible

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite (Promo)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Panoramic)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite (Near Pool)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite, Accessible

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Iberostar Selection Rose Hall Suites - All Inclusive. You'll be 6.1 km (3.8 mi) from Rose Hall Great House. Highlights at this all-inclusive resort include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at SPA Sensations can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Oriental Tsuki, is open for dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. Free buffet breakfast is available. .Attractions within a 10-minute drive of this 5-property class Northern Estates resort include Jamaica Beaches and Montego Bay Convention Centre.

What's nearby

  • Greenwood Great House - 6 min drive - 3.7 km
  • Cinnamon Hill Golf Course - 7 min drive - 5.9 km
  • Montego Bay Convention Centre - 8 min drive - 6.8 km
  • White Witch of Rose Hall Golf Course - 9 min drive - 7.1 km
  • Rose Hall Great House - 9 min drive - 7.1 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 24 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬9 min drive
  • ‪Choicez - ‬9 min drive
  • ‪Starcafé - ‬2 min walk
  • ‪Waves Restaurant - ‬9 min drive
  • ‪Fresh - ‬7 min drive

About this property

Iberostar Selection Rose Hall Suites - All Inclusive

Luxury resort on the beach, with 4 outdoor pools
Iberostar Selection Rose Hall Suites - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Iberostar Selection Rose Hall Suites - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool.

This 5-star Montego Bay resort is smoke free.

  • 319 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Iberostar Selection Rose Hall Suites - All Inclusive offers 319 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, SPA Sensations. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • 2 coffee shops/cafes
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aunt Ruby
  • Mare Nostrum
  • Miranda Hill Buffet
  • Oriental Tsuki
  • Sole Mio

Things to do

  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 5 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Iberostar Rose Hall All Inclusive
Iberostar Rose Hall Suites All Inclusive
Iberostar Suites Rose Hall
Rose Hall Iberostar
Rose Hall Iberostar Suites
Rose Hall Suites
Rose Hall Suites Iberostar
Iberostar Rose Hall Suites All Inclusive All-inclusive property
Iberostar Selection Rose Hall Suites All Inclusive Montego Bay
Iberostar Rose Hall Suites All Inclusive
Iberostar Selection Rose Hall Suites
Iberostar Selection Rose Hall Suites All Inclusive
Iberostar Selection Rose Hall Suites - All Inclusive Resort
Iberostar Selection Rose Hall Suites - All Inclusive Montego Bay

Frequently asked questions

What is the cancellation policy at Iberostar Selection Rose Hall Suites - All Inclusive?

Iberostar Selection Rose Hall Suites - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Iberostar Selection Rose Hall Suites - All Inclusive?

Yep, Iberostar Selection Rose Hall Suites - All Inclusive is on Jamaica Beaches. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Iberostar Selection Rose Hall Suites - All Inclusive?

Yep, SPA Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Iberostar Selection Rose Hall Suites - All Inclusive have a pool?

Iberostar Selection Rose Hall Suites - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Selection Rose Hall Suites - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Iberostar Selection Rose Hall Suites - All Inclusive?

Iberostar Selection Rose Hall Suites - All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and room service.

What makes Iberostar Selection Rose Hall Suites - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Selection Rose Hall Suites - All Inclusive.

Is Iberostar Selection Rose Hall Suites - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Selection Rose Hall Suites - All Inclusive is a hit with families.

Does Iberostar Selection Rose Hall Suites - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is available at Iberostar Selection Rose Hall Suites - All Inclusive.

Is there a free airport shuttle available at Iberostar Selection Rose Hall Suites - All Inclusive?

No, Iberostar Selection Rose Hall Suites - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Selection Rose Hall Suites - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Rose Hall Suites - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Selection Rose Hall Suites - All Inclusive?

No, pets are not allowed.

Iberostar Selection Rose Hall Suites - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1009 reviews
Rating 8 - Good. 272 out of 1009 reviews
Rating 6 - Okay. 115 out of 1009 reviews
Rating 4 - Poor. 47 out of 1009 reviews
Rating 2 - Terrible. 40 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the all inclusive experience there and the staff were very nice and friendly
Stayed 3 nights in Mar 2025

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5 overall. Great getaway. The only think i didnt like was babies in the pool and kids at the swim up bar for extended periods of time. Kids dont belong in bars at home, they shoudlnt be there in Jamaica either. lounge chairs should have pillow.
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025

8/10 Good

Sonia Elena

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kyles

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed myself immensely, the rooms needed some upgrades but the grounds, food and drinks made up for everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking forward to more caribbean fruits options than what was presented. Was dissapointed about the seaweed embedded on floor of ocean closest to the beach, which did not allow for much enjoyment in the water. Overall, had a very relaxing 4 nites stay and would recommend to others.
Stayed 4 nights in Feb 2025

10/10 Excellent

Yanice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! Highly recommended
Stayed 2 nights in Feb 2025

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean and everyone was friendly . The pool area was great . The ice machine on our floor did not work all week . Some of the water fill stations had no water . Our bathroom had no hooks to hang your robe , towels or clothes when you get out of the shower . Did not care for the food … would not return to the hotel because of the food .
Stayed 6 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best part of the property. Everyone was incredibly kind, courteous and warm with us and it made the experience special. We'd love to come back again.
Stayed 4 nights in Feb 2025

6/10 Okay

Joseph Charles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price not a good deal. Was not really impressed. check in had us wait an hour at check in waiting on room. balcony light didn't work. no hot water for shower. tub was ok. removed face cloths, not given replacements. food was average at best. Front office slow to respond to guest requests. would not recommend resort to friends
Stayed 4 nights in Feb 2025

2/10 Terrible

Ashley N

Stayed 6 nights in Feb 2025

10/10 Excellent

Rodney

Stayed 6 nights in Feb 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the activities available each day The staff was great updating you with the daily schedule and always invited you to participate The pools and beach area were also nice. Our room needed updating (especially the bathroom) and felt it could have also been cleaner. We did get pretty burned out on the buffet but did utilize 3 of the onsite restaurants.
Stayed 5 nights in Feb 2025

8/10 Good

Diedree Bethune

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top tier . The food was exceptional with a lot of options . They have a whole lot of staff and they were professional. The only thing I had a problem with was them trying to get me to sign a club package for future travels of which I refused .i think Expedia gives a better deal
Stayed 3 nights in Feb 2025

10/10 Excellent

Margarita

Stayed 5 nights in Feb 2025

10/10 Excellent

Shemar

Travelled with partner
Liked: Cleanliness
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jan 2025

6/10 Okay

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I wanted to love our vacation but just couldn’t. From arrival, it took almost 3 hours to get our room- two hours past official check in time. Then the pool water was extra cold- and the ocean wasn’t much better. Of the 3 pool options - 1 large pool was closed for most of the week broken. The food was just ok, nothing truly outstanding. The positive part of our vacation was breakfast each morning - our server Kelisha was fantastic! She made my girls smile every morning, took wonderful care of us and was such a pleasant person. The girls loved to give her hugs and tell her their plans for the day. Our room was also large and worked well for us as a family of four. Not everything in the room was up to date one but it was comfortable for our stay.
Stayed 6 nights in Jan 2025

8/10 Good

Donna Louise, East Dixfield

Travelled with partner
Most staff were very pleasant, some were not at all happy.
Stayed 7 nights in Jan 2025

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Pros: Staff is wonderful, cheerful and accommodating. Beach is nice and activity staff is fun. Con’s: Room was not ready on time. Room view was not as described even after paying more. Food was ok,but very repetitive. The corporate greed is hard to overlook. They have no bottled water to “save the environment” so it’s your job to fill your glass bottles which are only located in your hallways. The hotel room had no working outlets which had to be fixed. When I told the front desk they said “ you must have used the hairdryer on high” which I replied it’s your hairdryer you provideThis was our first time staying with this brand of hotels. We have stayed at easily a dozen all inclusive places and this was the first time we got tricked and trapped into a presentation. Most concierge help you book dinners and excursions. Not Iberostars. Their purpose is to get you to agree to a free breakfast at a better level hotel next door. Once you agree then they will trap you. Ours went 120 minutes. At least that’s what happened to us. It’s like a car dealership they send 4 different people at you to get you to sign up for a 15-30 year commitment requiring nearly 10k down today type of deal. When my wife and I said we didn’t have the $9,400 they needed today the manager told me I did have that much and I could sign up but I was choosing not to. Just like when buying a car it would be nice to think about it but they threaten you that the deal is no good if we don’t hand a check over now.
Stayed 4 nights in Jan 2025

10/10 Excellent

damon

Stayed 3 nights in Jan 2025

6/10 Okay

Christopher D

Travelled with partner
Overall, the property was nice. The rooms were outdated and there was a musty smell in the hallways. The staff and service were not what we expected and often the staff seemed "put out" when you ordered food or drinks. With that said, the beach and pool were fabulous!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric, EAGAN

Stayed 7 nights in Jan 2025