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Iberostar Waves Rose Hall Beach - All Inclusive

Luxury property on the beach, with 2 outdoor pools

Where to?

Dates

September 2025

10

October 2025

Aerial view

Property video

Suite, Oceanfront (Penthouse)

4 restaurants, breakfast, lunch, dinner served; international cuisine

Outdoor wedding area

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pool
All-inclusive
Housekeeping
24/7 front desk

Explore the area

Rose Hall Beach Main Road, Montego Bay, Saint James, 0

Cinnamon Hill Golf Course
‪7 min drive‬
Montego Bay Convention Centre
‪8 min drive‬
Rose Hall Great House
‪9 min drive‬
Montego Bay (MBJ-Sir Donald Sangster Intl.)
‪21 min drive‬

Room options

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront

Exceptional

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Sofa bed

Eco-friendly toiletries

49 sq m
1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Oceanfront

Exceptional

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room (Tropical View)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Ocean View

Good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

Bathrobes

Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Oceanfront

Good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Sofa bed

Eco-friendly toiletries

42 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room

Good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

42 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room (Tropical View)

Very good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Partial Sea View

Wonderful

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, Oceanfront

Good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Sofa bed

Eco-friendly toiletries

49 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room

Good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Ocean View

Very good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Last room available

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

Bathrobes

43 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room (Promo)

Very good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Last room available

Very good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

Bathrobes

43 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, Oceanfront (Penthouse)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Sofa bed

Eco-friendly toiletries

1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room (Promo)

Very good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

43 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, Oceanfront (Penthouse)

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout curtains

Sofa bed

Eco-friendly toiletries

1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Accessible

Very good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

Bathrobes

Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, Partial Sea View

Very good

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Sofa bed

Ceiling fan

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

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Ad

Private beach, white sand, sun-loungers, beach umbrellas

Hyatt Ziva Rose Hall - All Inclusive

Montego Bay

On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

13 Sept - 14 Sept

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Iberostar Waves Rose Hall Beach - All Inclusive. You'll be 4.4 km (2.7 mi) from Greenwood Great House and 1.1 km (0.7 mi) from Jamaica Beaches. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Sensations can include massages, facials and body treatments along with access to the sauna and hot tub. The theme restaurant, Japanese Restaurant, is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find a gym, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. .Attractions within a 30-minute drive of this 4.5-property class Northern Estates property include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

Greenwood Great House - 6 min drive - 3.7 km
Cinnamon Hill Golf Course - 7 min drive - 5.9 km
Montego Bay Convention Centre - 8 min drive - 6.8 km
White Witch of Rose Hall Golf Course - 9 min drive - 7.1 km
Rose Hall Great House - 9 min drive - 7.1 km

Getting around

Montego Bay (MBJ-Sir Donald Sangster Intl.) - 18 min drive

Restaurants

‪Choicez - ‬8 min drive
‪Fresh - ‬6 min drive
‪Union Jackz - ‬8 min drive
‪Swim Up Bar at the Hyatt Ziva Rose Hall - ‬8 min drive
‪Blue Grill by Calypso - ‬8 min drive

About this property

Iberostar Waves Rose Hall Beach - All Inclusive

Luxury property on the beach, with 2 outdoor pools

Iberostar Waves Rose Hall Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Rose Hall Beach - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Iberostar Waves Rose Hall Beach - All Inclusive.

This 4.5-star Montego Bay property is smoke free.

362 guestrooms or units

5 levels

4 dining venues

6 bars or lounges

3 coffee shops

Conference rooms

Buffet breakfast (free)

Nightclub

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Concierge

Wedding services available

Terrace

Garden

Gift shop

ATM

On-site shopping

Lift

No smoking on site

Water dispenser

Bar on the beach

Bar by the pool

Swim-up bar

Iberostar Waves Rose Hall Beach - All Inclusive offers 362 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

On private beach
Pool
Breakfast included
All-inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (USD 5.61)

Parking and transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:30 AM
3 coffee shops/cafes
4 restaurants
6 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Coffee and tea in common areas

Restaurants on site

Cajun Restaurant
Japanese Restaurant
Main Buffet
Steak House

Things to do

18-hole adjacent golf course
2 outdoor pools
Basketball
Beach volleyball
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Nightclub
Outdoor tennis court
Playground
Sauna
Shopping
Snorkelling
Windsurfing

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Laundry facilities
Playground

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Facials
Hot tub
Manicures/pedicures
Massage
Sauna
Turkish bath

Accessibility

Lift

More

5 floors
Banquet hall
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shower
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Minibar

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for wireless Internet in public areas: USD 5.61 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned.

We should mention

Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Iberostar Inclusive Resort Rose Beach Hall All

Iberostar Rose Hall Beach All Inclusive

Iberostar Rose Hall Beach All Inclusive All-inclusive property

Iberostar Rose Hall Beach All Inclusive All-inclusive property

Iberostar Rose Hall Beach All Inclusive Montego Bay

Iberostar Rose Hall Beach All Inclusive All-inclusive property

Iberostar Rose Hall Beach All Inclusive Montego Bay

All-inclusive property Iberostar Rose Hall Beach All Inclusive

Iberostar Rose Hall Beach All Inclusive

Iberostar Waves Rose Hall Beach All Inclusive

Iberostar Waves Rose Hall Beach - All Inclusive Montego Bay

Frequently asked questions

What is the cancellation policy at Iberostar Waves Rose Hall Beach - All Inclusive?

Iberostar Waves Rose Hall Beach - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Iberostar Waves Rose Hall Beach - All Inclusive?

The closest beach to Iberostar Waves Rose Hall Beach - All Inclusive is Doctor's Cave Beach (17.1 km).

Is there a spa on site at Iberostar Waves Rose Hall Beach - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Iberostar Waves Rose Hall Beach - All Inclusive have a pool?

Iberostar Waves Rose Hall Beach - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Iberostar Waves Rose Hall Beach - All Inclusive?

Iberostar Waves Rose Hall Beach - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

What makes Iberostar Waves Rose Hall Beach - All Inclusive a romantic place to stay?

A hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Waves Rose Hall Beach - All Inclusive.

Is Iberostar Waves Rose Hall Beach - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Iberostar Waves Rose Hall Beach - All Inclusive is a hit with families.

Does Iberostar Waves Rose Hall Beach - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Iberostar Waves Rose Hall Beach - All Inclusive?

No, Iberostar Waves Rose Hall Beach - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Rose Hall Beach - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Rose Hall Beach - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Waves Rose Hall Beach - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Waves Rose Hall Beach - All Inclusive?

There is a golf course next to Iberostar Waves Rose Hall Beach - All Inclusive.

Iberostar Waves Rose Hall Beach - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Lindsay N.

Travelled with group

11 June 2025

Disliked: Cleanliness, amenities

The property overall was ok. Not very clean. Upon arrival to the front desk they said “we can’t help you with anything because you booked with Expedia”. I asked a basic question about our room and wasn't even able to ask the question because I was cut off. We made the best of the trip but I won’t be going back. I haven’t experienced this with any other resort or island and book everything through Expedia.

Stayed 5 nights in Jun 2025

10/10 Excellent

Shomari

Travelled with group

11 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Fun hotel to stay at. big up Bigz

Stayed 5 nights in May 2025

10/10 Excellent

MAUREEN

Travelled with family

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in May 2025

2/10 Terrible

Shari

5 June 2025

Liked: Cleanliness

Disliked: Staff & service

This resort was horrible.

Stayed 4 nights in May 2025

10/10 Excellent

Deanna

4 June 2025

Stayed 7 nights in May 2025

6/10 Okay

Ricardo

4 June 2025

Stayed 3 nights in May 2025

10/10 Excellent

Shanell

Travelled with partner

3 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything worked out well. I was pleased with food, room and the customer service 💯. I would return again

Stayed 7 nights in May 2025

6/10 Okay

Evie

Travelled with family

3 June 2025

Liked: Staff & service

Stayed 5 nights in May 2025

10/10 Excellent

Thomas Anthony

2 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great, food was awesome, people were awesome, and workers espically stringbean made it a Time to Remember for sure would definitely recommend if going to Jamaica

Stayed 5 nights in May 2025

6/10 Okay

Gabriel

Travelled with family

29 May 2025

Liked: Cleanliness

Staff place of urgency responding to concerns, food choices not many and food often cold due to AC temperatures in dining halls. Also electrical outage mid early am for 1-2 hours Monday 26th with no guest warning

Stayed 3 nights in May 2025

10/10 Excellent

Jacqueline G

28 May 2025

Stayed 9 nights in May 2025

10/10 Excellent

Oriel, Brooklyn

Travelled with family and small children

27 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Went for wedding, hotel is huge and beautiful, lots of activities, great for families with children. There are lots of food options. The drinks were tasty and strong. Had a view overlooking ocean. Room was nice. About 20 minutes from airport.

Stayed 4 nights in May 2025

8/10 Good

michael

Travelled with family

26 May 2025

Liked: Cleanliness

The employess are super nice and well trained . The problem is the open air concept of the hotel to save on ac dollars. It is hot hot and muggy inn jamaica and they only have AC in the lobby and in your room and you have to call the front desk and have them release the controls to you to lower the seat temperature in your room The dive center, super well qualified, super well trained, and very nice also didn’t like the fact that I paid extra to have an upgraded room and one night they had a show that blasted into our room till 11 o’clock at night. They should have a separate area away from the hotel rooms to have their loud show some people like peace and tranquility when they go to the Caribbean I honestly give the hotel a three star, but the staff being so nice and well trained up for me so four star rating

Stayed 4 nights in May 2025

10/10 Excellent

Jason Decovan

25 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful facility, the entertainment was great! Food was exceptional!!! I enjoyed myself tremendously!!!

Stayed 5 nights in Feb 2025

4/10 Poor

Olivia

25 May 2025

Liked: Property conditions & facilities

Poor customer service

Stayed 2 nights in May 2025

6/10 Okay

Andrzej

21 May 2025

Liked: Cleanliness

.

Stayed 5 nights in Apr 2025

6/10 Okay

Alice

Travelled with family

21 May 2025

Stayed 3 nights in May 2025

6/10 Okay

Corey Pike

Travelled with group

19 May 2025

Disliked: Staff & service

There are 3 Iberostar properties in a row in Jamaica. The Waves/Rose Hall is the least nice. When you check in, they press an upsell. They can give you a sea view room for several hundred dollars more and a “prestige package”. That gets you a private cabana on the beach and not much else. When we checked in, no one explained how to get around the property. There is a lounge if you pay for the upgrade but it is next door at another property. Personally, I was disappointed. Our room had cracked tiles, the bed was not great, the sliding door locks you out on the balcony if you close it all the way. The shower did not work properly. The fridge has a couple of beers in it and some soda. The staff was generally unfriendly and appeared to be annoyed most of the time. They also expect tips and if you don’t tip they are more annoyed and if you do tip it still doesn’t get you better service. This property is also currently under construction and there were construction messes all over the place. There is no steakhouse restaurant as advertised. The night we went to the Japanese restaurant the fire alarm kept going off. The staff said they couldn’t shut it off. It was very crowded and incredibly loud in there. There is also a lot of smoking and partying going on during the day at the pool and beach. The beach is crowded. If you like to swim, bring your water shoes because the bottom is mostly covered with sea grass. This is just my opinion. Read other reviews too.

Stayed 5 nights in May 2025

8/10 Good

Rachel

Travelled with group

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facilities, staff in all areas, restaurants, buffets, daily activities, pool area, on-site gym & entertainment were phenomenal. The beach area had plenty of palapa and tree shade. The ocean was calm with the first 12 ft of water very clear, then there was lots of coral/seagrass beyond that. Nice beach to walk on but the stretch is only as long as the 3 adjacent Iberostar resorts. The properties abutting the resort along the beachfront are run down and rightfully barricaded with chain link and guards for safety. So the resort felt very safe but not beyond the fences. The vendors selling wares from their floating kayaks were friendly & fine in the morning but created a somewhat hostile vibe in the late afternoon … daily ritual was for them to try to make friends with resort new arrivals so they could summon them as “my friend” later on. In the afternoon, slowly inch up from the water onto the beach and they would point & yell to guests that they had previously spoken with saying “my friend” “come here” and they would persistently try to sell wares & drugs to guests, or they would ask guest to sneak them food or drinks from the all-inclusive fare. Witnessed 2 skirmishes (1 shoving incident between vendor & guard, 1 yelling incident between vendor & resort guest). Other than the afternoon uncomfortable vibe that forced us off the beach each day much earlier than we would usually stay (off by 2:30/3:00 instead of by sunset), everything else about the resort was fantastic.

Stayed 9 nights in Apr 2025

2/10 Terrible

Kwadwo

17 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Just okay, not sure if I would book again.

The issues with this establishment started before I even arrived. They stated that their Japanese restaurant required a reservation ahead of time. I called to request early check-in and make the reservation, 3 different times, and no one answered. I called the main Iberostar number for me to be rerouted, only for someone to pick up and then hang up on me. I tried to email as well to request both of these things and no one got back to me. When we arrived, I mentioned all of these things to the front desk, they called the number to speak to someone about my issues and wouldn't you know it, no one answered. They apologized and made the reservation for me, but the reservation was placed under a random room, because again I did not have my room yet, since I tried to do it earlier and was unsuccessful. Mind you, I had already checked myself in on the app, but I was not given a room number or the ability to be able to make the reservation on the app, which honestly defeats the purpose of checking in before arrival. Once we checked in, the room was fine. The drinks and food were fine, but the staff were not very pleasant and the app was not very useful.

Stayed 2 nights in May 2025

6/10 Okay

Velma

16 May 2025

Liked: Staff & service

Stayed 7 nights in May 2025

8/10 Good

Satish

Travelled with family

14 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

2/10 Terrible

Roxana

13 May 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Apr 2025

8/10 Good

amanda

Travelled with partner

12 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the property. Lots of activities. We had a few hiccups but the staff did a great job fixing them. They will try to push you into a membership and there are annoying venders on the beach. They offer scuba lessons in the pool than when we signed up they denied my husband without a health certificate from a doctor due to his diabetes. Super frustrating so know ahead if you want to scuba. Fresh towels daily and the enrertainmant staff were great. A huge shout out to jovayne who went above and beyond.

Stayed 8 nights in May 2025

2/10 Terrible

Kristen

Travelled with group

12 May 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The property was under construction and we were not informed.

Stayed 5 nights in May 2025

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