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JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with outdoor pool

Photo gallery for JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Outdoor pool, free pool cabanas, pool umbrellas
Property video
5 restaurants, lunch, dinner served; Italian cuisine
Outdoor pool, free pool cabanas, pool umbrellas
Suite, Oceanfront (Penthouse, Butler Service)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View map
Rose Hall Main Road, Montego Bay, Saint James
  • Place, Rose Hall Great House
    ‪9 min drive‬
  • Place, Doctor's Cave Beach
    ‪23 min drive‬
  • Place, Montego Bay Cruise Ship Terminal
    ‪30 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
Blackout curtains
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Butler Service)

Down duvets, minibar, in-room safe, desk

Suite, Oceanfront (Butler Service)

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
Blackout curtains
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Pool View

Down duvets, minibar, in-room safe, desk

Suite, Pool View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Penthouse, Butler Service)

Suite, Oceanfront (Penthouse, Butler Service)

Suite, Oceanfront (Penthouse, Butler Service)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
Blackout curtains
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Promo)

Down duvets, minibar, in-room safe, desk

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
HDTV
Pillow menu
Down duvet
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive. You'll be 4.6 km (2.8 mi) from Greenwood Great House and 0.2 km (0.1 mi) from Jamaica Beaches. Highlights at this all-inclusive property include 5 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Spa Sensations can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, La Toscana, serves Italian cuisine and is open for dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and nightclub. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Within a 30-minute drive of this 5-property class Northern Estates property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Montego Bay Convention Centre - 8 min drive - 6.8 km
  • Rose Hall Great House - 9 min drive - 7.1 km
  • Doctor's Cave Beach - 23 min drive - 22.4 km
  • Montego Bay Cruise Ship Terminal - 30 min drive - 27.6 km
  • Sunset Beach Resort Au Natural Beach - 33 min drive - 29.5 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 25 min drive

Restaurants

  • ‪Choicez - ‬9 min drive
  • ‪Fuzion - ‬8 min drive
  • ‪Lobby Bar - ‬2 min walk
  • ‪Mangoes - ‬7 min drive
  • ‪Far Out Fish Hut - ‬5 min drive

About this property

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At JOIA Rose Hall by Iberostar - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is available daily. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, outdoor tennis courts and a hot tub. You'll have access to the outdoor pool and health club at a partner property. Self parking and valet parking are free.

This 5-star Montego Bay property is smoke free.

  • 291 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers 291 accommodations with iPod docking stations and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video game consoles. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Sensations has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galleon Surf and Truf
  • Jamaicano Port María
  • Kiniro
  • La Toscana
  • Palau Gourmet

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Grand Rose Hall All Inclusive
Iberostar Grand Rose Hall Adults Only All Inclusive
JOIA Rose Hall by Iberostar Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

Yep, JOIA Rose Hall by Iberostar - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

Yep, JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is on Jamaica Beaches. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does JOIA Rose Hall by Iberostar - Adults Only - All Inclusive have a pool?

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with Private jetted baths and 24-hour room service.

What makes JOIA Rose Hall by Iberostar - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive.

Is JOIA Rose Hall by Iberostar - Adults Only - All Inclusive family-friendly?

No, JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does JOIA Rose Hall by Iberostar - Adults Only - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

No, JOIA Rose Hall by Iberostar - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive?

There is a golf course next to JOIA Rose Hall by Iberostar - Adults Only - All Inclusive.

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alec Gray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort made you feel very special. They always were so happy to give you or help you with anything you needed. Our stay was wonderful and I would definitely come back again. I never wanted to leave my fiancé and I got engaged and they made it the most magical night of our lives so grateful for everything that they have done for us.
Stayed 6 nights in Aug 2025

2/10 Terrible

Emilia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This resort has both good and bad sides. The property itself is beautiful – the pools are amazing, the beach is nice (though not the best), and the restaurants serve good food. However, the service was very disappointing and absolutely not what you expect from a 5-star resort. Only about 15–20% of the staff were attentive and polite; the majority were slow, unhelpful, and sometimes outright rude, even when asking for something basic like water. Service in the restaurants, bars, and buffet was extremely slow. One restaurant requires reservations, but in the others, we waited up to an hour just to be seated. Even at breakfast, we had to wait to be seated, and the hostess was often missing from her station. Another big issue is that they don’t provide bottled water or straws anywhere on the property. For a luxury resort, this is unacceptable. Housekeeping and room service were also very poor. Our room was not clean upon arrival, and throughout our stay service remained slow and unfriendly. The steakhouse was the worst experience – the hostess (Tasha) and her manager were unprofessional. Despite having a confirmed reservation from the feedback department, we were told we didn’t have one and were placed on a waiting list. This felt dishonest and was by far the worst service I’ve ever experienced at a resort. Overall, the management urgently needs to take action. The location and facilities are beautiful, but the lack of proper service, bottled water, and basic hospitality stan
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay this year. We didn’t hesitate to go back. At check-in, Donnae remembered us and even gave us an upgraded room. After checking us in, she walked us to our room making us feel welcome and completely at home. Then, of course, we made our way down to the pool bar where Shevaughn and Travis remembered us as well. Those two really know how to make a good time as well as being prompt with service. I highly recommend this resort. We may very well go a third time before the year’s end.
Stayed 5 nights in Sep 2025

10/10 Excellent

Karen Elaine

Travelled with family
Liked: Cleanliness, staff & service
Lovely property. Staff was great. Will go again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nadine Nisha, Farmingdale

Stayed 3 nights in Sep 2025

10/10 Excellent

Monica, CROFTON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were top notch. The Iberostar Grand (JOIA) is my absolute favorite MoBay resort.
Stayed 3 nights in Sep 2025

10/10 Excellent

Naomi Graupier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s beautiful and clean; and the staff members are very welcoming.the food was delicious with a big variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Damian

Stayed 3 nights in Aug 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ranaya Armani

Liked: Amenities
Loved this resort the staff was so friendly and nice always available to help the suites was beautiful and clean will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodney Depriest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property! We had a great time!
Stayed 3 nights in Aug 2025

10/10 Excellent

Deris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean and safe.
Stayed 5 nights in Aug 2025

8/10 Good

Yailemy, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Si buscas un lugar tranquilo quizás pueda ser este lo que buscar, lo mantienen en buenas condiciones pero hay cosas que necesitan ser resaltadas para quien pueda servirle. Tome una habitación con butler para hacer que mi estancia fuera más cómoda eran muy amables pero realmente el trabajo lo tenía que hacer yo, la comida fue espectacular en cada uno de los restaurantes pero hasta para esperar un vaso de agua era agobiante en la mayoría de las ocasiones, hay muchas cosas que perfeccionar no lo llamaría un hotel 5 estrellas para que otros clientes no crean que pagan por algo de ese nivel
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeresa L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

LaTisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rhonda, MT AIRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean. Good food Close to airport
Stayed 5 nights in Aug 2025

10/10 Excellent

Dora

Stayed 3 nights in Aug 2025

10/10 Excellent

Lauren

Stayed 5 nights in Aug 2025

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great everywhere. Did not have one bad thing to eat. The pools were very clean/ well kept. The entertainment was very good quality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ilya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great staff. Everything is very close to the rooms. Food was good overall in all the restaurants and buffet. 24 hr room service is always a +.
Stayed 5 nights in Aug 2025

6/10 Okay

Ariel Rodriguez, HIGHLAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was generally excellent and place was very clean. Was definitely one of the smaller resorts I’ve been to so we were limited in activities and food options but our stay was shorter so not the biggest concern. Things were great until our second to last day when maintenance thought it would be a good idea to spray paint the room right next door to us with no notice while we were in our swim out pool and clouds of spray paint was coming right out at us even though they seen us out there before they even started. Made it worse is that we had one of those connecting room doors and fumes just poured into the room. Room was full of heavy paint fumes for rest of our stay. We asked for a room swap and was not accommodated even though there was plenty of vacancy. We had to stuff the bottom of the doors with wet towels and leave the balcony door open with the fans running to make it remotely tolerable but that meant sacrificing a/c. Needless to say last night was horrible! Super poor planning when we were leaving next day and that work couldve be done upon our check out. I also was not crazy about the constant harassment from the local drug dealers everytime I stepped on the beach. I can even respect the first solicitation but once I tell you no I expect to be left alone. I can understand that I’m in a different part of the world and maybe this is not a big dealover there but most resorts do a better job controlling the beach with that sort of stuff and this place didn’t even try.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is maintained immaculately. The staff are pleasant, professional, and go above and beyond to help you celebrate whatever special day you are having. I was amazed at the anniversary surprise that I received. This is my second time in the last two years of staying at this very same hotel and I will definitely be back a third time. The staff are so welcoming, the food is delicious and the property is well maintained. Kudos to you all for doing such an excellent job!
Stayed 7 nights in Aug 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very fresh, staff friendly, many amenities… great atmosphere
Stayed 4 nights in Aug 2025