Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Aerial view
View from room
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$634
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Rose Hall, Montego Bay, Saint James
  • Place, Half Moon Golf Course
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪14 min walk‬
  • Place, Rose Hall Great House
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

King

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

8.4 out of 10
Very good
(16 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

7.4 out of 10
Good
(16 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club King

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Club Double

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Junior Suite King

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Resort View Double

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Swim Up Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hyatt Ziva Rose Hall - All Inclusive. Within steps you'll find Jamaica Beaches and Three Palms Ocean Course within a 15-minute stroll. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Zen Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Choicez, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. There's also the convenience of free valet parking. .Within a 20-minute drive of this 5-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.8 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • Montego Bay Convention Centre - 14 min walk - 1.2 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.2 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 13 min drive

Restaurants

  • ‪Choicez - ‬4 min walk
  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬7 min walk
  • ‪Jamaican Rootz - ‬12 min walk
  • ‪Fresh - ‬2 min drive

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Some rates at Hyatt Ziva Rose Hall - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zen Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Rose Hall - All Inclusive?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Rose Hall - All Inclusive on 2 Nov 2025 start from AU$634.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Rose Hall - All Inclusive?

Yep, Hyatt Ziva Rose Hall - All Inclusive has free valet parking. Onsite parking is limited.

Are there any beaches close to Hyatt Ziva Rose Hall - All Inclusive?

Yep, Hyatt Ziva Rose Hall - All Inclusive is a short 2-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and windsurfing.

Is there a spa on site at Hyatt Ziva Rose Hall - All Inclusive?

Yep, Zen Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hyatt Ziva Rose Hall - All Inclusive have a pool?

Yep, and guests recommend it! Hyatt Ziva Rose Hall - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hyatt Ziva Rose Hall - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Rose Hall - All Inclusive.

Is Hyatt Ziva Rose Hall - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Hyatt Ziva Rose Hall - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Hyatt Ziva Rose Hall - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hyatt Ziva Rose Hall - All Inclusive?

No, Hyatt Ziva Rose Hall - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Rose Hall - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Rose Hall - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Rose Hall - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Ziva Rose Hall - All Inclusive?

There is a golf course next to Hyatt Ziva Rose Hall - All Inclusive.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1022 reviews
Rating 8 - Good. 219 out of 1022 reviews
Rating 6 - Okay. 95 out of 1022 reviews
Rating 4 - Poor. 42 out of 1022 reviews
Rating 2 - Terrible. 27 out of 1022 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Fun

It was fun until the last day. I found out that if booked directly through the hotel I could saved several hundred dollars. I would recommend this property for families. It was comfortable, clean, fun and provided entertainment for everyone.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I expected and more, well worth my money!
Stayed 2 nights in Jul 2025

8/10 Good

Abenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 4 nights in May 2025

10/10 Excellent

Sevant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , food , the properly it was amazing time there
Stayed 2 nights in Jul 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

wayne, mississauga

Stayed 3 nights in Jul 2025

8/10 Good

yasmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was good everyone was very friendly . Beds were comfortable and the room was clean
Stayed 1 night in Jul 2025

10/10 Excellent

MIGUEL ANGEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came back last night. 1st time in Jamaica.We stayed 6 nights vacation for family of 12 including small kids and seniors.. we had the most wonderful time . We did a room upgrade to the new building and the room and view was amazing. The room was spacious and clean. The restaurants and food were excellent. Some out of my comfort some because of the spicy but overall was amazing. They have variety for all. I tried some food that I never thought in my life that I will be eating..The pool super huge and beautiful. No worries about pool and beach chairs or towels. My only suggestion will be the night life..begins too early and most of the time we were eating and by 10 pm is done. They should have a little more live music and different activities because we came across with 2 wedding around the entertainment area and there was no entertainment at all those 2 nights. Besides that everything was amazing… I hear the adult area (Zilara) has more night entertainment but with the kids we couldn’t go!…the beach was a 10+ and the resort areas super green and beautiful.the staff super friendly… we also came across with 2-3 rude staff members in some locations but overall everyone was really nice…. We celebrated my daughter’s birthday and we loved it!!! Jamaica u were better than expected! We will definitely come back!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Ophelia Rena

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice the rooms where cleaned everyday the food was even great
Stayed 3 nights in Jul 2025

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived everything about here from the staff, room and food etc.
Stayed 1 night in Jul 2025

6/10 Okay

Felix, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and well kept. The food was not so great, not much variety and some of the employees were STINGY with the food although it is supposed to be ALL INCLUSIVE, I tried getting stir fry SHRIMPS and the person serving only gave (3) shrimps at a time, I ask for more and he gave me (1) more. I got another plate, and he stared me down like "How dare you" NOT HAPPY WITH THE FOOD AT ALL. (1) employee at the Jerk Hut was awesome (Sharlene) a social butterfly, sweet, helpful, she made my stay much better.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lakeira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had an amazing experience. staff was friendly and attentive to all of our needs. Transportation was on standby, our room was very clean and nice 10/10 highly recommend my family and i will be returning again soon !!! The views were breath taking 10/10!! choices was our favorite buffet restaurant and the jerk hut was pretty good as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darius A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and friendly! The property was beautiful and well maintained.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leroy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Candace

Stayed 3 nights in Jul 2025

10/10 Excellent

LATANYA, Marietta

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience!!
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Spacious room with balcony. Evening entertainment finished at a sensible time. We are at ChoiceZ restaurant for breakfast and dinner. There was always plenty of choice and variety. The pancakes and crispy bacon were one of our favourites! The jerk shack is good for an afternoon snack if you don't want to go into the restaurant. Not all the sun loungers have parsols, but there are plenty of palm trees to be able to keep in some shade. Lots of activities around the pool side during the day. And there's a place you can book excursions inside the hotel. If you can pay with credit card, do so, as I'm still waiting for my holding deposit to be returned. As well as one of the cancelled excursions, I paid with debit card! If you want souvenirs, and plan to go on an excursion, wait til you go out, all excursions stop at gift shops and the prices are much cheaper than the hotel shop! Nearly everything is priced in US dollars, rather than Jamaican dollars. You'll need some cash for tips, but either or is accepted.
Stayed 7 nights in Jun 2025

6/10 Okay

heba

Stayed 2 nights in Jul 2025

10/10 Excellent

Showon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, kind, knowlegable, accommodating staff with a wide array of food selections and performances every night. They cater to kids and my son loved the pool and beach. The beach was highly secured and safe for all guests. July 4th was a massive celebration and it was divine.
Stayed 7 nights in Jun 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful. The beach, entertainment and food. Phenomenal. The staff were very friendly and helpful and attentive to your every need.
Stayed 5 nights in Jul 2025

8/10 Good

Shalonda, Midlothian

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The location was great. I don’t like the dinner reservation system because you o oh get to try 2 or 3 restaurants if that. We made reservations on the day we arrived and was only able to make 2 reservations. It should just be first come, first serve and wait in line. The hotel is in desperate need of a renovation. I like newer properties and this one is old. The staff is wonderful! The food is good overall but some things have to be purchased separately and I would rather just everything be included in the price.
Stayed 3 nights in Jul 2025

8/10 Good

Mutahunnah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff was very friendly and attentive. Everyone said hello, good morning, good evening as they came in contact with you. The property was updated and well maintained. The rooms were cleaned and constantly cleaned. The food was delicious! The excursions and the gift shop items were a bit pricey but we will definitely come back every year. It was a good time!
Stayed 4 nights in Jun 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Betsabe C.

Stayed 2 nights in Jul 2025