Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
View from room
6 bars/lounges, swim-up bar, poolside bar
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$737
includes taxes & fees
29 June - 30 June

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Ocean View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Club King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

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About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hyatt Ziva Rose Hall - All Inclusive. Within steps you'll find Jamaica Beaches and Montego Bay Convention Centre within a 15-minute stroll. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Zen Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Choicez, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. There's also the convenience of free valet parking. .Within a 20-minute drive of this 5-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.8 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • Montego Bay Convention Centre - 14 min walk - 1.2 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.2 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zen Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Rose Hall - All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Rose Hall - All Inclusive on 29 June 2025 start from AU$736.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Rose Hall - All Inclusive?

Yep, Hyatt Ziva Rose Hall - All Inclusive has free valet parking. Onsite parking is limited.

Are there any beaches close to Hyatt Ziva Rose Hall - All Inclusive?

Yep, Hyatt Ziva Rose Hall - All Inclusive is a short 2-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and windsurfing.

Is there a spa on site at Hyatt Ziva Rose Hall - All Inclusive?

Yep, Zen Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hyatt Ziva Rose Hall - All Inclusive have a pool?

Yep, and guests recommend it! Hyatt Ziva Rose Hall - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hyatt Ziva Rose Hall - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Rose Hall - All Inclusive.

Is Hyatt Ziva Rose Hall - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Hyatt Ziva Rose Hall - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Hyatt Ziva Rose Hall - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hyatt Ziva Rose Hall - All Inclusive?

No, Hyatt Ziva Rose Hall - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Rose Hall - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Rose Hall - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Rose Hall - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Ziva Rose Hall - All Inclusive?

There is a golf course next to Hyatt Ziva Rose Hall - All Inclusive.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 81 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaynee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Nichloas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxury price for good experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

jeanette diann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald Rosado

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure our stay was wonderful.
Stayed 3 nights in Feb 2025

8/10 Good

Sara, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Jan 2025

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite beautiful at this Hotel... Staff was friendly and service was excellent... Food choices were great the best was the French Restaurant delicious!!! We would love to visit again sometime!!
Stayed 4 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
The food was just not very good and the service not friendly. Most of the people were just not happy to be working there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Corey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is wonderful with the nicest staff. They treat you like family.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Staff & service, property conditions & facilities
Truly enjoyed our stay
Stayed 3 nights in Feb 2025

4/10 Poor

Dhruv

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here for 4 nights, the resort was a total disappointment in terms of daily entertainment, drinks(cocktails), and service. Their daily entertainment was boring and seemed repetitive. Adult parties at Zilara were equally bad(you would know what parties are if you've stayed at any Riu resort). Secondly, the drinks they made were the worst I've ever had at any resort. How can you go wrong with a simple margarita, forget expecting a good tasting mojito or something. If you want a tequila shot, they don't even have a slice of lime available to go with it, absolutely ridiculous. Thirdly, their service was below par. The staff needs to be more professional/trained. Almost every server seemed like they are doing you a favor, that is not what is expected from Hyatt brand. Even found some drunk bartenders at parties lol. Highly unprofessional ethics practiced at this resort. The only good part was Adreene at Choicez restaurant who went above and beyond for making our occasion special. And yes, the location gets 10/10. Other than that, I wouldn't want to stay here again.
Stayed 4 nights in Jan 2025

8/10 Good

Kwame Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Peggy

Stayed 2 nights in Jan 2025

10/10 Excellent

Carina

Stayed 4 nights in Feb 2025

10/10 Excellent

Rosa

Stayed 5 nights in Jan 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs to be better. Rooms a bit old.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melanie, Eagan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Highly recommend. We were there for a wedding and ot was wonderful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , especially the staff
Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location dedicated , friendly staff chefs, managers
Stayed 5 nights in Feb 2025

8/10 Good

Sharitha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great with all members regardless of where or what area
Stayed 5 nights in Feb 2025

8/10 Good

sowmya

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay
Stayed 3 nights in Jan 2025