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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
Elegant adults-only property on the beach

Choose dates to view prices

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Aerial view
Ocean Front Double
9 restaurants, breakfast, lunch, dinner served; French cuisine
Couples treatment room(s), sauna, hot tub, steam room, body wraps
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • On private beach
  • LaundryLaundryLaundry
  • All-inclusive

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Popular LocationHalf Moon Golf Course7 min walk
  • Popular LocationMontego Bay Convention Centre18 min walk
  • Popular LocationRose Hall Great House3 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)14 min drive

Room options

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Swim Up Suite

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double

Swim Up Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Swim Up King

Swim Up King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down duvets, pillow-top beds, minibar

Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for King

Premium bedding, down duvets, pillow-top beds, minibar

King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down duvets, pillow-top beds, minibar

Resort View Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down duvets, pillow-top beds, minibar

Resort View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Hyatt Ziva Rose Hall - All Inclusive
On private beach
Pool
Hot tub
All-inclusive
4.5 out of 5, Wonderful, (1001)
The price is AU$627
for 1 night
includes taxes & fees
30 May - 31 May
Hyatt Ziva Rose Hall - All Inclusive

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. Within steps you'll find Jamaica Beaches and Three Palms Ocean Course within a 10-minute stroll. Highlights at this all-inclusive property include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Z Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and nightclub. 50000 square feet (4500 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also the convenience of free valet parking. .Within a 20-minute drive of this 5-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Half Moon Golf Course - 7 min walk
  • Montego Bay Convention Centre - 18 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive
  • Rose Hall Great House - 3 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 15 min drive

Restaurants

  • Lobby Bar - 3 min drive
  • Urban Heat by FlavorZ - 3 min walk
  • The Jerk Hut - 5 min drive
  • Barefoot Bar - 5 min drive
  • Scotchies Jerk Centre - 4 min drive

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Elegant adults-only property on the beach
Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 234 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4500 sq. m of conference space
  • Built in 2014
  • Nightclub
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hyatt Zilara Rose Hall - Adults Only - All Inclusive on 23 May 2024 start from AU$708.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Hyatt Zilara Rose Hall - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Hyatt Zilara Rose Hall - Adults Only - All Inclusive is on Jamaica Beaches. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Z Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps and body scrubs.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Hyatt Zilara Rose Hall - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and pillowtop beds.

What makes Hyatt Zilara Rose Hall - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Is Hyatt Zilara Rose Hall - Adults Only - All Inclusive family-friendly?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

There is a golf course next to Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews" "
Rating 8 - Good. 198 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chanice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more entertainment options on site. It wasnt lively, didnt really get the feel that I was in Jamaica, coming from a jamaican background. The site was very clean, pools and hotel in general were pretty and the staff were pleasant but I do wish there were more shows/things to do during the day that were lively. I had to leave the resort to have fun.
Stayed 3 nights in Feb 2024

8/10 Good

Sequilla

Stayed 3 nights in Feb 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Chantae

Travelled with partner
Liked: Staff & service
Overall, it was a satisfactory stay and our experience was enhanced by the extra effort the staff took to meeting our requests and services above and beyond
Stayed 4 nights in Feb 2024

10/10 Excellent

jonaire

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of great food, amazing service! No nightlife. Ushould talk to staff abt getting driver to escort you to club if you want to go out.
Stayed 3 nights in Feb 2024

8/10 Good

Anthony Sebastian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful grounds/ beach. Great DJ poolside. Drinks are delicious but bar staff will skip around you if you haven’t tipped yet, and avoid you all together on the beach. Cabana is a waste of money jammed in the middle of the other beach chairs. They leave a bottle of champagne with no glasses and no staff came around until it was time to sign for the bill. Food is pretty good for an all inclusive (many restaurant options). The dinner on the beach was well worth it! The tour (four play) Dunns River falls/zipline/ horseback/atv was amazing! But the staff was useless with booking no input no pictures no interest. Overall you can have a great time here but it is in spite of the service not because of it.
Stayed 7 nights in Jan 2024

8/10 Good

Richelle, Philadelphia

Travelled with family
Liked: Staff & service, amenities
Food was amazing, everything I tasted was great. Service was good, activities were good and the pool areas were enough for everyone to have a good time. However, the room and surrounding area including the elevators need some attention when it comes to cleaning. That would be the only reason I would not return.
Stayed 4 nights in Jan 2024

10/10 Excellent

Samienta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say a huge thank you to Tiana at front desk. Top notch customer service from start to finish. She’s the reason why I love to stay at this resort again. Also, I would recommend music near the pool area. 10/10 review for my experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Amenities, property conditions & facilities
The staff is always amazing going above and beyond.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joy Lynn, Lyndon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!