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Catalonia Montego Bay - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Catalonia Montego Bay - All Inclusive

Aerial view
Exterior
2 outdoor pools, pool loungers
Buffet
Beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included

Explore the area

View map
Rose Hall, St. James, Montego Bay, Saint James
  • Place, Half Moon Bay Equestrian Centre
    ‪11 min walk‬
  • Place, Half Moon Golf Course
    ‪3 min drive‬
  • Place, SuperClubs Ironshore Golf and Country Club
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪9 min drive‬

Room options

View all photos for One bedroom Suite Ocean Front

Terrace/patio

One bedroom Suite Ocean Front

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Room, Garden View

7.8 out of 10
Good
(30 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Partial Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 33 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Room, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Oceanfront

7.4 out of 10
Good
(24 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront

7.6 out of 10
Good
(9 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privileged Garden View

Minibar, in-room safe, desk, blackout curtains

Privileged Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privileged Superior Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Privileged Superior Partial Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privileged Deluxe Ocean Front

Minibar, in-room safe, desk, blackout curtains

Privileged Deluxe Ocean Front

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privileged Junior Suite

Minibar, in-room safe, desk, blackout curtains

Privileged Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privileged One Bedroom Suite Ocean Front

Terrace/patio

Privileged One Bedroom Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privileged Junior Suite Ocean Front

Minibar, in-room safe, desk, blackout curtains

Privileged Junior Suite Ocean Front

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Catalonia Montego Bay - All Inclusive. You'll be 2.9 km (1.8 mi) from Half Moon Golf Course and 4.6 km (2.9 mi) from Montego Bay Convention Centre. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, beachside massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, SeaBreeze, serves seafood and is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. 4650 square feet (432 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Montego Bay property include Rose Hall Great House and Saint James Parish Church.

What's nearby

  • Half Moon Bay Equestrian Centre - 11 min walk - 0.9 km
  • Half Moon Golf Course - 3 min drive - 2.8 km
  • Three Palms Ocean Course - 3 min drive - 2.8 km
  • SuperClubs Ironshore Golf and Country Club - 3 min drive - 2.3 km
  • Whitter Village - 4 min drive - 3.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 14 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Urban Heat by FlavorZ - ‬3 min drive
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬3 min drive
  • ‪Jamaican Rootz - ‬3 min drive
  • ‪Scotchies Jerk Centre - ‬9 min walk

About this property

Catalonia Montego Bay - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catalonia Montego Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Catalonia Montego Bay - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 518 guestrooms or units
  • 4 levels
  • 7 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • 4650 sq ft of conference space
  • 432 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Catalonia Montego Bay - All Inclusive offers 518 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Similar properties

Property amenity
SeaGarden Beach Resort - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, 2,914 reviews
SeaGarden Beach Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barefoot Bar and Grill
  • De Terrace
  • Portside Restaurant
  • SeaBreeze
  • Sorrento Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Kayaking
  • Library
  • Mini golf
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,650 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 4 November 2025 to 23 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Catalonia Montego Bay All Inclusive
Catalonia Montego Bay - All Inclusive Montego Bay
Catalonia Montego Bay - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Catalonia Montego Bay - All Inclusive?

Catalonia Montego Bay - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Catalonia Montego Bay - All Inclusive?

Yep, Catalonia Montego Bay - All Inclusive has a free self car park.

Are there any beaches close to Catalonia Montego Bay - All Inclusive?

Yep, Catalonia Montego Bay - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Catalonia Montego Bay - All Inclusive?

Yep, there is an onsite spa at Catalonia Montego Bay - All Inclusive. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Catalonia Montego Bay - All Inclusive have a pool?

Yep, and guests love it! Catalonia Montego Bay - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Catalonia Montego Bay - All Inclusive?

Catalonia Montego Bay - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools.

What makes Catalonia Montego Bay - All Inclusive a romantic place to stay?

Couples spa treatments and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Catalonia Montego Bay - All Inclusive.

Is Catalonia Montego Bay - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Catalonia Montego Bay - All Inclusive is a hit with families.

Does Catalonia Montego Bay - All Inclusive serve breakfast?

You bet, free buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Catalonia Montego Bay - All Inclusive?

No, Catalonia Montego Bay - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Montego Bay - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Catalonia Montego Bay - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Catalonia Montego Bay - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Catalonia Montego Bay - All Inclusive?

There is a golf course next to Catalonia Montego Bay - All Inclusive.

Catalonia Montego Bay - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1079 reviews
Rating 8 - Good. 277 out of 1079 reviews
Rating 6 - Okay. 236 out of 1079 reviews
Rating 4 - Poor. 110 out of 1079 reviews
Rating 2 - Terrible. 114 out of 1079 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night for a business trip. Was a great choice.
Stayed 1 night in Sep 2025

2/10 Terrible

Rolda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am very disappointed with my stay. The hotel is not worth the amount charged, as the room was dirty and the bathroom in room 1239 was in terrible condition. I showed this issue to the front desk at check-out, but the staff member did not apologize and only told me to speak to security. This response was unprofessional and unacceptable.
Stayed 2 nights in Sep 2025

8/10 Good

Daniella

Stayed 4 nights in Aug 2025

2/10 Terrible

Robert Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was awesome and resort was awesome for the two days I got to enjoy it. My issues were the flights and getting to the resort. Nothing but issues with my flights being cancelled and delayed and not enough time to get to connecting flights. 5 out of 5 stars for the resort. 0 out of 5 stars for travelocity and 0 out of 5 stars for spirit airlines.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time and will be returning again.
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2025

8/10 Good

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the ocean and we loved the beach
Stayed 5 nights in Sep 2025

2/10 Terrible

Derrick

Liked: Cleanliness, property conditions & facilities
I did not like the way they treat my Mom as a guess and she was the one that introduce us to this all inclusive hotel me and my wife did not like it. We were ready to leave immediately. when we were dining some of the waitress, they did not want to assist us because there was the one not operating that section they give my wife attitude the bar and the food was great. I just didn’t like the way they treat my Mom as my guess.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katisha

Travelled with family
Liked: Cleanliness, staff & service
Internet is very
Stayed 5 nights in Sep 2025

4/10 Poor

Jayda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude, very few were friendly. Many cats on the property that aren’t cared for. This was absolutely heartbreaking to see. Something needs to be done about that. They need to be spayed and neutered or the property needs to feed them. Pool was only open 9-6p. Would not stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hopeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jess, Charlton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Destiny Fantasia Simone, Wadesboro

Liked: Cleanliness, staff & service, amenities
They treated me like top priority. However the water was luke warm and on three occasions not even available.
Stayed 10 nights in Sep 2025

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and interactive. Food variety was great. Wifi needs some improvement
Stayed 5 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised with my experience of Catalonia. We planned to stay for 2 days and ended up extending for a week. All our needs were met! Clean comfortable bed, good food choice for everyone and most of all I loved the gym facilities. I couldn’t fault them at all. The experience definitely met my requirements. There is reconstructions going on at the moment, which can only be a plus as they are improving the hotel. I will definitely be staying there again! Oh, I forgot to mention how reasonable the price was! Fingers crossed the price doesn't go up too much!🙏
Stayed 4 nights in Sep 2025

2/10 Terrible

Natasha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was terrible. The rooms was disgusting. They had stains in the bathroom. The beds was horrible. The floor was dirty, limited food choices.
Stayed 1 night in Sep 2025

6/10 Okay

Joel

Travelled with partner
Disliked: Amenities
The highs: Courteous staff from the check in to the restaurants and throughout. I commend the staff for being polite and helpful. The semi formal restaurant I went to for one night was great! The oks: The room was outdated but clean, so not too fussy about that. Entertainment nights were ok. Better than nothing. There could be more pools with various heights. Its just one pool that goes in a cirlce thats the same level. The lows: The buffet food was a BIG hit and miss. Miss was usually at breakfast. Some of the food were not cooked thoroughly enough and was very hard to chew. The chefs should do better. The fruit drinks tasted diluted. I preferred drinking water. The place is filled with cats. I dont mind them on the general property, but its a turn off seeing them come through the eating area. The eating area is not in an enclosed space so its easy for them to come in and also for flies to come in as well. Management should really do something about that. Also the beach and pool area have alot of chairs but few umbrellas. If you want an umbrella, you have to go down early to grab one because those get taken first. Overall, the experience was just OK.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area was clean, the room was clean and roomy, Ocean view is good
Stayed 3 nights in Sep 2025

8/10 Good

Jalean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good. Nice place for family. The WiFi and drinks could be improved though.
Stayed 2 nights in Sep 2025

8/10 Good

Shannon Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was amazing, the hotel staffs was phenomenal Tatiana at the buffet did an excellent job in making sure my father-in-law was comfortable and well taken care of. The best part was going over the privite island in the warm blue water to swim with all the fishes. Food choices was great and taste amazing our only issue was the property was a bit outdated which they are currently under renovation so I'm sure within a few months everything should be perfect. Me and my family will return.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. I was first impressed with the access to the private beach and the small island which is accessible via walking across the shallow waters. The dinning options has a variety of delicious foods. And there are a few different restaurants that you can reserve for the evening for a more formal dining experience. I really enjoyed the hibachi restaurant. The staff is very friendly and at your beckoning call for all your needs. I was sure to bring singles with me to leave tips after every meal and to tip the waiting staff (optional). Something else that I enjoyed was the availability of the water sports which is an additional cost at most other hotels. The rooms are clean. Also, I formy phone in the dining room and remembered it after 1 hour. The staff turned it in to the guest service and I was able to retrieve it.
Stayed 5 nights in Sep 2025

2/10 Terrible

soukaina

Disliked: Cleanliness, staff & service, property conditions & facilities
They had no hot water and most of my stay there was no water and cats all over the place and the rooms had bad smell place needs better maintenance and management
Stayed 4 nights in Sep 2025

4/10 Poor

Rohan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cats and rodents around the property
Stayed 7 nights in Sep 2025

6/10 Okay

Tania

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Joli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay ! We have stayed at the property 3 times now ( twice before when it was holiday inn) and it keeps getting better . We had a special occasion while we were there and the ladies at guest services and manager Rayean went above and beyond for us ! The service was really really top notch .
Stayed 3 nights in Sep 2025