Hilton Rose Hall an All-Inclusive Resort

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Hilton Rose Hall an All-Inclusive Resort

Aerial view
Suite, Oceanfront (Prime Minister)
Children's play area - outdoor
Coffee shop
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$643
includes taxes & fees
29 June - 30 June

Explore the area

Map
Rose Hall, Montego Bay, Saint James, 33126
  • Rose Hall Great House
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪15 min walk‬
  • Half Moon Golf Course
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Partial ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 103 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Mountain View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Resort view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Oceanfront (Prime Minister)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 206 sq m
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Ocean Front Walk out)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hilton Rose Hall an All-Inclusive Resort . Within a 5-minute stroll you'll find Jamaica Beaches and Montego Bay Convention Centre within a 15-minute walk. Highlights at this beachfront resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Radiant Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Fresh, is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the 4 outdoor tennis courts and free water park. 14647 square feet (1361 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a 24-hour gym. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Montego Bay resort, you'll be 1.2 km (0.7 mi) from Rose Hall Great House and 3.3 km (2 mi) from Half Moon Golf Course.

What's nearby

  • Cinnamon Hill Golf Course - 5 min walk - 0.4 km
  • Rose Hall Great House - 13 min walk - 1.1 km
  • Montego Bay Convention Centre - 15 min walk - 1.3 km
  • White Witch of Rose Hall Golf Course - 17 min walk - 1.5 km
  • Half Moon Golf Course - 4 min drive - 4.1 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 21 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Lobby Bar - ‬6 min drive
  • ‪Choicez - ‬3 min drive
  • ‪Starcafé - ‬7 min drive
  • ‪Waves Restaurant - ‬4 min drive

About this property

Hilton Rose Hall an All-Inclusive Resort

Luxury resort on the beach, with 2 outdoor pools
Some rates at Hilton Rose Hall an All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hilton Rose Hall an All-Inclusive Resort , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Hilton Rose Hall an All-Inclusive Resort was completed in June 2021.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 495 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 14647 sq ft of conference space
  • 1361 sq. m of conference space
  • Built in 1974
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Rose Hall an All-Inclusive Resort offers 495 accommodations with free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Radiant Spa has 9 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fresh
  • Mangoes
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkelling
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (14,647 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - June 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 2 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Rose Hall All Inclusive
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Frequently asked questions

What is the cancellation policy at Hilton Rose Hall an All-Inclusive Resort ?

Hilton Rose Hall an All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Rose Hall an All-Inclusive Resort ?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Hilton Rose Hall an All-Inclusive Resort on 29 June 2025 start from AU$642.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Rose Hall an All-Inclusive Resort ?

Yep, Hilton Rose Hall an All-Inclusive Resort has a free self car park.

Are there any beaches close to Hilton Rose Hall an All-Inclusive Resort ?

Yep, Hilton Rose Hall an All-Inclusive Resort is a short 1-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hilton Rose Hall an All-Inclusive Resort ?

Yep, Radiant Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hilton Rose Hall an All-Inclusive Resort have a pool?

Yep, and guests recommend it! Hilton Rose Hall an All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Rose Hall an All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Rose Hall an All-Inclusive Resort ?

Hilton Rose Hall an All-Inclusive Resort features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hilton Rose Hall an All-Inclusive Resort a romantic place to stay?

Couples spa treatments and a private beach, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Rose Hall an All-Inclusive Resort .

Is Hilton Rose Hall an All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Rose Hall an All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Hilton Rose Hall an All-Inclusive Resort ?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Rose Hall an All-Inclusive Resort ?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Rose Hall an All-Inclusive Resort ?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Rose Hall an All-Inclusive Resort ?

No, only service animals are allowed.

Is there a golf course on site at Hilton Rose Hall an All-Inclusive Resort ?

There is a golf course next to Hilton Rose Hall an All-Inclusive Resort .

Hilton Rose Hall an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1078 out of 1968 reviews
Rating 8 - Good. 478 out of 1968 reviews
Rating 6 - Okay. 242 out of 1968 reviews
Rating 4 - Poor. 89 out of 1968 reviews
Rating 2 - Terrible. 81 out of 1968 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good resort, clean, good staff.
Stayed 5 nights in Feb 2025

8/10 Good

Shawndra

Liked: Cleanliness, staff & service, property conditions & facilities
I like that everything was really close together instead of it being far away when you have to take a trolley or golf cart to and from the front or back of the resort, so it was really nice and convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were excellent…
Stayed 3 nights in Feb 2025

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful.. one thing o observe was the entrance to the lobby was leaking heavily due to heavy rain.. I think they management need to have this issue resolved immediately.. the dining room staff were very helpful.. I would like to acknowledge two individuals who went above and beyond for me and other guests.. Yanique that works in the evening and Mikale that works breakfast in the morning.. I hope I spell their names correctly.. they both work in the main dining room downstairs.. I would also like to acknowledge Jermaine that works at the bell desk.. these individuals made my vacation extremely special.. thanks to all of you
Stayed 4 nights in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great food, great activities. Everything was clean and staff was kind. Taxis were easily accesible to travel to Strip and anywhere else.
Stayed 2 nights in Feb 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the aesthetic and amenities. Food was great. The room was nice as well. Check in wasn’t very pleasant though took very long and the room took time to be ready
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Stayed 7 nights in Feb 2025

10/10 Excellent

Contavious

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great! Property is excellent, there is a lot to do to keep families busy and entertained.
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica Lorena Garcia de

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Shenae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to have more entertainment options and also the buffet needed more variety on the Thursday night
Stayed 3 nights in Feb 2025

2/10 Terrible

Andrew William

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Just pathetic how dirty and old and moldy this place is and the money they want for no service and construction thing but noise
Stayed 5 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my time at the Hilton in Montego Bay was pleasant and I would stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

10/10 Excellent

Marquis Moses

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent, especially the Jamaican dishes. Staff was very friendly. This resort should be rated higher!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service
It was nice. But they can improve on updating and renovating rooms a little
Stayed 4 nights in Feb 2025

10/10 Excellent

Emanuel J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Li Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but it could be updated and the service is just ok. I would recommend this for families and couples who don’t need too much entertainment. Overall i think this is a good resort.
Stayed 3 nights in Feb 2025

8/10 Good

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Candia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely had an amazing time here. It is definitely not a party resort so don’t come here looking for that. But my purpose was to relax and I did just that. As a jamaican myself, I loved the food and the service was stellar. 10/10
Stayed 4 nights in Jan 2025

4/10 Poor

Demetria

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
Group trip with some of our party arriving 1-2 days prior. My son & I arrived at 1pm, was given wristbands & told to utilize the grounds/facilities until our room was ready; check-in wasn't til 4pm, but to come back in an hour. Well 5 trips to & from the frontdesk, & almost 5 hours later, we finally were given room keys at mintues to 6pm. In between that time, there was a power outage making it impossible to be able to charge our phones to reach out to our family who were already present at the resort, the elevators were not functional, and there was no running water as the bathroom sinks and toilets are on sensors. After we watched people arrive AFTER we and be allowed to fully check-in and be provided room keys, enough was enough and I asked for the frontdesk supervisor and reached out to Expedia Cust Svc via Chat and explained what was transpiring. They also were no help as they claimed to call the resort and got no answer, and they could not assist any further. My options were to cancel the room and be w/o any accommodations or just wait and see what happens. I'm not the person to complain about minute things & totally understand we arrived early, however to not be provided a room until almost 2 hours AFTER 4pm AND to personally observe the population that was granted check-in privileges AND their room keys I was rightfully infuriated. There was ZERO logical reason, and we were placated with late check-out and measly resort credit. Not at all worth the per night cost.
Stayed 3 nights in Feb 2025

8/10 Good

stefan

Liked: Cleanliness, staff & service
Staff was very responsive and eager to help
Stayed 6 nights in Feb 2025

10/10 Excellent

Nayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room next door played very loud music into the early hours of the morning which affected my ability to get a good nights rest. However, the property itself was well kept. The front desk could exercise more courtesy. They behave as iif booking with Expedia did not qualify for excellent customer service.
Stayed 1 night in Jan 2025