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Grandiosa Hotel

Property class: 4.5

Photo gallery for Grandiosa Hotel

Outdoor pool
Indoor wedding
View from property
Outdoor wedding area
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
3 Ramparts Close, Montego Bay, Saint James
  • Place, Doctor's Cave Beach
    ‪2 min drive‬
  • Place, Harmony Beach Park
    ‪2 min drive‬
  • Place, Dead End Beach
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Room

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Grandiosa Hotel. Within a 30-minute stroll, you'll find Doctor's Cave Beach and Civic Centre. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Other amenities include free Wi-Fi in public areas and laundry facilities. .With a stay at this 4.5-property class Montego Bay hotel, you'll be 2.6 km (1.6 mi) from Montego Bay Marine Park and 4.3 km (2.6 mi) from Westgate Shopping Centre.

What's nearby

  • Doctor's Cave Beach - 2 min drive - 1.3 km
  • Harmony Beach Park - 2 min drive - 1.7 km
  • Fort Montego - 2 min drive - 1.7 km
  • Sam Sharpe Square - 2 min drive - 2.3 km
  • Dead End Beach - 4 min drive - 2.6 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 8 min drive

Restaurants

  • ‪Air Margaritaville - ‬3 min drive
  • ‪KFC - ‬7 min drive
  • ‪Bob Marley's One Love - ‬20 min walk
  • ‪Riu Sports Bar - ‬6 min drive
  • ‪Jimmy Buffett's Margaritaville (Montego Bay) - ‬3 min drive

About this property

Grandiosa Hotel

There's a restaurant on site. WiFi is free in public spaces. Grandiosa Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Grandiosa Hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Montego Bay hotel.

  • 1 building
  • 45 guestrooms or units
  • 3 levels
  • Built in 1989
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Grandiosa Hotel offers 45 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 29.04

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 29.04 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Jamaica Grandiosa Hotel
Grandiosa Hotel
Grandiosa Hotel Montego Bay
Grandiosa Montego Bay
Hotel Grandiosa
Jamaica Grandiosa Resort
The Jamaica Grandiosa Hotel
Grandiosa Hotel Hotel
Grandiosa Hotel Montego Bay
Grandiosa Hotel Hotel Montego Bay

Frequently asked questions

What is the cancellation policy at Grandiosa Hotel?

Grandiosa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grandiosa Hotel?

Yep, Grandiosa Hotel has a free self car park.

Are there any beaches close to Grandiosa Hotel?

The closest beach to Grandiosa Hotel is Doctor's Cave Beach (0.5 km).

Does Grandiosa Hotel have a pool?

Grandiosa Hotel has an outdoor pool.

What makes Grandiosa Hotel a romantic place to stay?

1 hot tub and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grandiosa Hotel.

Is Grandiosa Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Grandiosa Hotel is a hit with families.

Is there a free airport shuttle available at Grandiosa Hotel?

No, Grandiosa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grandiosa Hotel?

Yep, you can grab a meal at Grandiosa Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grandiosa Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grandiosa Hotel?

No, pets are not allowed.

Grandiosa Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 140 out of 674 reviews
Rating 8 - Good. 192 out of 674 reviews
Rating 6 - Okay. 177 out of 674 reviews
Rating 4 - Poor. 80 out of 674 reviews
Rating 2 - Terrible. 85 out of 674 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feeling Scammed and need support from Hotels.com!

I paid over $1800.00 to stay at the Grandiosa between 5/26-6/15/20 and they were not open for business due to COVID-19. I have made numerous calls with no response. Hotels.com have tried as well with no response. I don’t believe that they are still a functioning hotel. I am demanding my money back and I demand that Hotels.com intervene and make sure that my money is returned! So far I have been told that my money is non refundable. How can this be so if I never received what I paid for to no fault of my own. I wanted to book for a later date but As I stated they have not returned my calls or Hotels.com. I feel scammed and feel this to be fraudulent practices. I am a senior citizen who thought that I could depend on Hotels.com to ensure fair practices by the hotels they advertise. The jury is still out!
Stayed 20 nights in May 2020
Verified review

6/10 Okay

Verified traveller

Did not stay as we pulled up outside there was work person carrying out workso Decided not to stay or check in
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Purificación

Disliked: Property conditions & facilities

Mejorar bastante i

Bueno, la cama muy cómoda para dormir, el resto necesita renovarse y los que venimos de fuera, por el jet lag, necesitamos tomar café o desayunar muy temprano y no hayningun lugar ,ni en el hotel ni cerca hasta las ocho a.m para poder hacerlo, y esa hora es ya la hora del almuerzo en europa. Poner minimo, una máquina expendedora de cafés, gracias.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Did not know it was undergoing renovation. No running water when I checked in. Staff was pleasant. Room was clean, however.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
There was construction the hotel was not ready fo3 guest and you huus are making it seem like a all inclusive and its not.
Stayed 12 nights in Jan 2020
Verified review

8/10 Good

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok for me. As I was out all the time, construction is going on during the day and this is due to the fact to expand and makes the property a more better place. Very affordable and cheap compare to other hotels around, very close to Doctors cave beach, hotel, and the main town.
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is renovated with brand new showers and furniture, it’s clean with daily housekeeping
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will come back.

The staff was amazing. Not rated 5* simply because the hotel is under renovations. It is a lovely hotel and the pool is terrific. The renovations will make the hotel even better especially with the addition of an elevator. They had free tea and coffee along with use of a microwave because the restaurant is currently closed. They offered free shuttle to a nearby restaurant for breakfast which was nice. For dinner we walked to Peppa’s restaurant about one block away. Very lovely setting and yummy food. The staff at Grandiosa were very pleasant and accommodating. I will stay again. Can not wait to see the completed Reno’s.
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Every time was bad room was a mess they don’t clean your room properly formal over there having renovation nobody tells you when your book deal that they was having renovation you cannot get hot water it was totally a mess going back there one percent
Stayed 9 nights in Dec 2019
Verified review

2/10 Terrible

Davion

Disliked: Cleanliness, staff & service, property conditions & facilities

Should be closed during renovations

They should not be open to guest right now during their renovations. They start banging at 7am and it goes ALL DAY. The restaurant is closed, the bar is closed, and your afraid to get in the pool because they are doing construction. Its not close to anything (except the airport) so you have to walk down the street to find anything. The staff is okay, its not their fault. I should've read the reviews and paid attention. If your reading this, DO NOT STAY THERE until they confirm the renovations are done. The hotel is probably beautiful when they are in full operation.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property is being upgraded to provide proper services for staff in the future. Staff is still accommodating
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition known TV no telephone no restaurants floors are very dirty too much Construction nobody to talk to about anything need to close and Remodel and open robbing us of our hardworking money that's not fair
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

JoyR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and nice, there was adequate parking, Wifi signal was strong and the room was clean and comfortable.
Stayed 5 nights in Nov 2019
Verified review

6/10 Okay

Hydeawaymam

Liked: Cleanliness
The location it was very close to the airport that's a plus
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

NG

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property under major construction. It’s a tip. Dust everywhere. Online Photos of rooms very misleading. Very disappointing. Ceiling/player peeling in bathroom and closet. Door lock and safety chain was flimsy and inferior. 0n a positive note: AC worked great. Bed linen was clean and fresh smelling.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Chan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like how private the property was compared to other hotels. The property was under renovation and I was not aware. The staff was friendly and helpful. Also, there is no wifi in the rooms, only in the common areas, which was ok. I'd visit again after the renovations are complete though.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. Great people. And close location
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Owen

Liked: Staff & service, amenities, property conditions & facilities
I like where it is it easy to go in town and it gives you good view
Stayed 24 nights in Nov 2019
Verified review

2/10 Terrible

Drew

Disliked: Cleanliness, staff & service, amenities
They are doing work and you can’t sleep on the day time
Stayed 4 nights in Nov 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This property is undergoing renovation so there was a fair amount of noise during the daytime. Additionally, the restaurant at the property is closed during the renovation. Though they do provide a shuttle service to their sister property, I found it very inconvenient.
Stayed 5 nights in Nov 2019
Verified review

4/10 Poor

Lydia

Liked: Cleanliness
Disliked: Property conditions & facilities

Do not recommend

Hotel was under construction so there was alot of noise. Restaurant was closed.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Clinton

Liked: Staff & service
It's location. However, it's not a walking distant to the heart of the town/hipstrip.
Stayed 13 nights in Oct 2019
Verified review

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean swimming pool and amazingly friendly staff. The property is under renovation at this moment so it's understandable that all hotel functions, such as kitchen and overall facility neatness, but Grandiosa Hotel is going to be great when work's done!
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquille. Parking. Belle vue. Sécuritaire.en rénovation. Les nouvelles chambres sont magnifiques
Stayed 7 nights in Oct 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a complete renovation. Exterior, bathrooms, painting, etc.
Stayed 1 night in Oct 2019