See all properties
Save

Grand Palladium Jamaica Resort & Spa All Inclusive

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Relax by the pool surrounded by palm trees and enjoy scenic views from the balcony.
Relax on the beach with a clear view of the ocean from our lounge chairs under a shaded area.
Experience the grandeur of our lobby, featuring a polished floor, elegant chandeliers, and a grand staircase.
Stunning lobby with a grand staircase, symmetrical wings, and a polished floor.
Experience the grandeur of Grand Palladium Hotels & Resorts in Montego Bay, Jamaica, with a stunning central structure and balcony overlooking a serene pool.

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included

Explore the area

Map
The Point, Lucea, Hanover, 0
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Hanover Museum
    ‪7 min drive‬
  • Tryall Golf Club
    ‪14 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

7.8 out of 10
Good
(41 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Garden View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Junior Suite, Garden View

7.8 out of 10
Good
(140 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Junior Suite Private Pool Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

7.8 out of 10
Good
(18 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Garden View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Poolside

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Junior Suite, Ocean View, Poolside

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Junior Suite, Poolside

7.6 out of 10
Good
(20 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Jamaica Resort & Spa All Inclusive. You'll be 37.8 km (23.5 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia can include deep-tissue massages, Swedish massages and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Mo Bay, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. 3757 square feet (349 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Lucea resort, attractions include Jamaica Beaches and Montego Bay Cruise Ship Terminal.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Hanover Museum - 7 min drive - 6.1 km
  • Sir Alexander Bustamante Square & Around - 7 min drive - 6.1 km
  • Headland - 7 min drive - 6.1 km
  • Tryall Golf Club - 14 min drive - 15.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 54 min drive

Restaurants

  • ‪Mobay Buffet - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬5 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • 3757 sq ft of conference space
  • 349 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Zentropia has 9 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Guests can enjoy access to the lagoon from their accommodations.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.9 out of 5, Good, 1,451 reviews
Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • El Dorado
  • Mo Bay
  • Poseidon
  • Sumptuori

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,757 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 15 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (August 01 – December 31): USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Frequently asked questions

What is the cancellation policy at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, Grand Palladium Jamaica Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Jamaica Resort & Spa All Inclusive?

The closest beach to Grand Palladium Jamaica Resort & Spa All Inclusive is Seven Mile Beach (26.6 km).

Is there a spa on site at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Jamaica Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, 3 beach bars and 5 outdoor pools. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Grand Palladium Jamaica Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Jamaica Resort & Spa All Inclusive.

Is Grand Palladium Jamaica Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Jamaica Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Jamaica Resort & Spa All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Palladium Jamaica Resort & Spa All Inclusive?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Palladium Jamaica Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 667 out of 1443 reviews
Rating 8 - Good. 354 out of 1443 reviews
Rating 6 - Okay. 202 out of 1443 reviews
Rating 4 - Poor. 103 out of 1443 reviews
Rating 2 - Terrible. 117 out of 1443 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Deepal

Disliked: Property conditions & facilities
I had high hopes for this property, but the moment I stepped foot on the property my immediate thought was this is very dated resort that needs a lot of renovations and maintenance. Not pleased what so ever.
Stayed 3 nights in Apr 2025

10/10 Excellent

Iloisa M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean food very food I love this place
Stayed 5 nights in Apr 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 8 nights in Apr 2025

6/10 Okay

Toshia, Upper Marlboro

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I had mixed feelings about leaving this review as I was disappointed with my stay, but we still made the best of it. I will start with the positives. The grounds were well maintained and expansive pool. Sunset Cove was a tucked away gem. Cons - Grand Palladium is a travel club/timeshare with a hotel revenue component. I don’t like timeshares as the property buildings get dated and there is typically not a focus on maintaining room standards. After paying close to 4500 for 2 adults and kid and seeing 4.5-5 stars on Expedia, I thought I would get a decent room experience. The rooms are in disrepair and we were told we were on the recently renovated side. The walls were in disrepair, extremely poor workmanship, and broken floor tiles all over the place! There was mold on the shower heads, tile grout that was not wiped off the tiles around the bathtub, and random nails sticking out. They offered to change, however for the same room with more broken floor tiles than our current room. With a child that loves to run barefoot, that’s not cool. Not inconveniencing and losing time for that. Only here 4 nights. The food is bad and they kept running out of things like towels, food items, cups, etc. to the point we thought we were being pranked. The pool is so expansive, it’s hard to find seating anywhere around it. Lastly, they should offer add’l food options for kids at Sunset Cove. 1 hr wait for lunch and dinner is too long for kids and takes away from vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

MYRTICE, BALTIMORE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful people and made you feel at home, staff was amazing.
Stayed 4 nights in Apr 2025

4/10 Poor

Urvinder

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did not like is, they told us to show up for a tour the day after we checked in…it was a sales pitch for their time share. The time share scam is overpriced despite how nice the sales people are, it is a scam. Overall we loved the resort and I would definitely go back.
Stayed 6 nights in Mar 2025

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, room comfort
Some very nice staff and others not so helpful, some restaurant staff not attentive with generally poor service. Beach had lots of seaweed.
Stayed 7 nights in Apr 2025

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities
The restaurants were hit or miss with service and food which was disappointing
Stayed 7 nights in Apr 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Best service and resort to visit
Stayed 7 nights in Apr 2025

6/10 Okay

Jade

Liked: Cleanliness, property conditions & facilities
Loved it besides the phone didn’t work in my room so they allowed my driver to leave me at 6am and my pick up time was at 6:40am to the airport to go home I had to pay $70 to get to the airport very inconvenient
Stayed 3 nights in Apr 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience!!!
Stayed 4 nights in Apr 2025

8/10 Good

yanique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property overall. Met Francine G from the travel club department who was so friendly and helpful during our resort tour . She was truly a gem ❤️.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were wonderful in the resort was incredibly beautiful. Would recommend!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Giselle Maria Rodrigues

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic time at Grand Palladium
Stayed 6 nights in Apr 2025

10/10 Excellent

Lorenzo, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and relaxing! The ocean view was beautiful!
Stayed 5 nights in Mar 2025

6/10 Okay

Barbara

Stayed 6 nights in Apr 2025

10/10 Excellent

Punema

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 6 nights in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is pretty, rooms are nice and well kept. Restaurants were beautiful. Service in restaurants was slow and food was good, not great. Buffet breakfast was great. Pool is beautiful but needs more tending to/better upkeep/cleaning. Difficult to get chairs by pool and on beach. Most staff was really lovely and friendly, especially Shavae and Rolando. Teen club was tiny, open very limited hours. Kids club was geared towards toddlers. My 9 year old had so been looking forward to kids club and was really disappointed to find nothing geared to his age at all. Guest services might as well not exist. Called and made some requests, was told they would be taken care of, but was just left waiting. Especially final morning. Called bell desk at 6 said I had to check out at 7 am and needed bell service/shuttle so we could get breakfast and be ready for airport transfer 7:45. No one came. Lugged our suitcases down 3 floors ourselves. Still no shuttle. Had left 1 backpack in room and could not get back in as our bracelets wouldn’t open door. 7:15 still no shuttle, lugged our suitcase towards lobby and flagged down a shuttle halfway there. Was brought back to room with bell man and door still wouldn’t open with his key. Had to wait for door to be reprogrammed by another staff member to get remaining bag from room. Instead of enjoying final breakfast as a family, I left dripping in sweat from running back up and down stairs, lugging suitcases and trying to get in room. Disappointing end.
Stayed 5 nights in Apr 2025

8/10 Good

Kris

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

syreeta

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, Food wasnt completely bad but ive had better at some other all inclusive. Food not bad enough to spoil trip though. This is probably the most dated grand palladium of them all. Beach was Great! Liqour was the worst of any all inclusive I've ever been at.
Stayed 5 nights in Mar 2025

8/10 Good

Saga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this property was a nice stay, but it is far away from other attractions
Stayed 7 nights in Mar 2025

10/10 Excellent

Monica J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is huge but you get transportation to go where you want to be. The staff was friendly and helpful. The supervisor at Mobay buffet Symoy was exceptional. She was always smiling, courteous and very helpful to me when I had questions. Beautiful resort .
Stayed 7 nights in Apr 2025

6/10 Okay

Sheilana

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Dyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great!
Stayed 4 nights in Apr 2025