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Sheratton Regency Hotel

3.5 star property

Photo gallery for Sheratton Regency Hotel

Shared kitchen facilities
Spa treatment
Spa treatment
Desk, soundproofing, iron/ironing board, free WiFi
Outdoor pool, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$61
includes taxes & fees
4 Apr - 5 Apr

Explore the area

View map
Moi Ave, Mombasa
  • Place, Two Tusks
    ‪2 min walk‬
  • Place, Sikh Temple
    ‪7 min walk‬
  • Place, Mombasa Island
    ‪10 min walk‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Extra beds

Standard Double Room

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Extra beds

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

  • City view
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds

Apartment

  • 3 bedrooms
  • Sleeps 10
  • 1 Queen Bed, 1 Double Bed and 1 King Bed

Business Room, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed

About the area

Mombasa

Sheratton Regency Hotel places you steps from Two Tusks and within a 10-minute stroll of Holy Ghost Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this 3.5-property class Tangana hotel, you'll be 31.4 km (19.5 mi) from Diani Beach.

What's nearby

  • Two Tusks - 2 min walk - 0.2 km
  • Shree Cutch Satsang Swaminarayan Temple - 5 min walk - 0.5 km
  • Sikh Temple - 7 min walk - 0.6 km
  • Mombasa Island - 10 min walk - 0.9 km
  • Fort Jesus - 3 min drive - 1.9 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 22 min drive

Restaurants

  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬7 min walk
  • ‪Pizza Inn-Haile Selassie - ‬6 min walk
  • ‪Valencia Inn - ‬5 min walk
  • ‪The Coffee Hut - ‬7 min walk
  • ‪Perfect Pizza, Digo Rd Mombasa - ‬7 min walk

About this property

Sheratton Regency Hotel

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 2 meeting rooms available. The business-friendly Sheratton Regency Hotel also features an outdoor pool, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.

  • 57 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheratton Regency Hotel offers 57 air-conditioned accommodations with complimentary slippers and free toiletries. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
Cocoa Luxury Resort, Nyali
Nyali
  • On private beach
  • Pool
  • Spa pool
  • Spa
3.5 out of 5, Good, 280 reviews
The price is AU$123
includes taxes & fees
20 Apr - 21 Apr
Cocoa Luxury Resort, Nyali

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 10.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: KES 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheratton Regency Hotel Mombasa
Sheratton Regency Mombasa
Sheratton Regency
Sheratton Regency Hotel Hotel
Sheratton Regency Hotel Mombasa
Sheratton Regency Hotel Hotel Mombasa

Frequently asked questions

What is the cancellation policy at Sheratton Regency Hotel?

Sheratton Regency Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheratton Regency Hotel?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Sheratton Regency Hotel on 4 Apr 2026 start from AU$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheratton Regency Hotel?

Yep, Sheratton Regency Hotel has a free self car park.

Are there any beaches close to Sheratton Regency Hotel?

The closest beach to Sheratton Regency Hotel is Nyali Beach (6 km).

Does Sheratton Regency Hotel have a pool?

Sheratton Regency Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Sheratton Regency Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sheratton Regency Hotel.

Does Sheratton Regency Hotel serve breakfast?

Yeah, free buffet brekkie is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Sheratton Regency Hotel?

No, Sheratton Regency Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheratton Regency Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheratton Regency Hotel?

Check-in begins at 11 AM. Check-out time is 10 AM.

Are pets allowed at Sheratton Regency Hotel?

No, only service animals are allowed.

Sheratton Regency Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 92 reviews
Rating 8 - Good. 37 out of 92 reviews
Rating 6 - Okay. 17 out of 92 reviews
Rating 4 - Poor. 8 out of 92 reviews
Rating 2 - Terrible. 9 out of 92 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ADEGBOYEGA ADESUPO

Liked: Cleanliness, staff & service, amenities
Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.
Stayed 2 nights in Dec 2025

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Pride

Liked: Cleanliness, staff & service, room comfort
It was very clean and comfortable
Stayed 1 night in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water, comfortable beds, and great breakfast. Friendly smiles.
Stayed 1 night in Dec 2025

6/10 Okay

Charly

Stayed 1 night in Nov 2025

10/10 Excellent

Kiefer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!
Stayed 3 nights in Nov 2025

6/10 Okay

CONOR

Stayed 1 night in Nov 2025

8/10 Good

Abdulghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel despite bad neighborhood

I used the hotel for one night. Its overall very good and central however, the problem is the nightclub below of it which produce lots of sounds. So if you dont have deep sleep, then you risk, to have troubles of sleeping. The road also is not for below 18 years old
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The name Sheratton (with double t) confused me with well known quality hotel owned by Marriott. There is no quality in this hotel. I didn't feel like even taking a shower. The only bright spot was the breakfast. I ordered Spanish omelette, my wife had sunny side up egg, but instant coffee because their coffee machine was broken. I got the expression from the description that it is 3-star hotel. It shouldn't have more than 1 star.
Stayed 1 night in Aug 2025

10/10 Excellent

JUSTINE ODION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's actually calm nice and quiet .
Right at the reception
Stayed 4 nights in Jul 2025

10/10 Excellent

Bashir, Apple Valley

Stayed 2 nights in Feb 2025

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Nice room/ hotel and friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Sep 2024

6/10 Okay

lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
Stayed 1 night in Nov 2024

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony door could not lock. The bathroom is dated. The tiny desk had no light. The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well! Otherwise the staff is amazing!
Stayed 1 night in Jul 2024

2/10 Terrible

David

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The safe wasn't working, the stuff was friendly and helpful, there was too much noise and a high traffic within the building, infact i had booked for 3 days but i checked out within a day and they wouldn't give me a refund but it's all good
Stayed 3 nights in May 2024

6/10 Okay

Feven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants and shops
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and professional in accommodating me with any requests I had or needed
Stayed 9 nights in Feb 2024

2/10 Terrible

Kate

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is not good value for money. Rooms only have internal facing windows, it has overwhelming smell of mould and it is right next to a night club that played loud music until 3.30 even on a Sunday evening. Pool area was good as was breakfast. Not worth the money.Stay somewhere else.
Stayed 1 night in Nov 2023

6/10 Okay

Masud

Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
Stayed 2 nights in Oct 2023

6/10 Okay

JoAnn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive
Stayed 2 nights in Oct 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
I like being in the middle of town. Can go anywhere easily.
Stayed 2 nights in Jun 2023

4/10 Poor

Mickey

Travelled with partner
Disliked: Property conditions & facilities
This is not real Sheraton hotel without mirrors in the bathroom if you need to shave etc. They only provided sheet but no blanket on the bed. I submitted parties of 2 but only officer 1 towel for 2 people. I asked to get 2 for body bath towels and 2 for hand/face so that we can each use one but only 2nd bath towel was officered. Facing the street is very loud through the night and there’s the loud speaker Muslim prayer at 3am and 5ish am that keeps you up and frustrated. While staff was friendly, the quality of the hotel should be rated at 1-3 stars with U.S standard. The price you pay is not worth spending for it!
Stayed 1 night in May 2023

6/10 Okay

Nicholas

Stayed 3 nights in Feb 2023

8/10 Good

Stanley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility only provides breakfast and the other meals on order