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Neptune Paradise Beach Resort & Spa

4.0 star property
Beachfront resort with calming spa services

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Photo gallery for Neptune Paradise Beach Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Property grounds
In-room safe, desk, free cots/infant beds, free WiFi
4 restaurants, lunch, dinner served; international cuisine
Lobby
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Diani Beach Road, Diani Beach, Galu Kinondo, Diani Beach, 80400
  • Popular LocationDiani - Chale Marine National Park and Reserve1 min walk
  • Popular LocationDiani Beach4 min walk
  • Popular LocationGalu Kinondo8 min walk
  • AirportMombasa (MBA-Moi Intl.)93 min drive

Room options

View all photos for Superior Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
  • 27 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront

Superior Room, Oceanfront

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
  • 27 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, Garden Area

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, Garden Area

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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4.0 out of 5, Very good, (304)
The price is AU$234
for 1 night
includes taxes & fees
7 June - 8 June
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About the area

Diani Beach

An all-inclusive stay in Diani Beach awaits you at Neptune Paradise Beach Resort & Spa. Within steps you'll find Diani - Chale Marine National Park and Reserve and Diani Beach within a short 5-minute stroll. Highlights at this beachfront resort include 4 restaurants, 2 poolside bars and a full-service spa. .A day of pampering at 5enses Sea Spa can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Peponi, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the resort's own lounge bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. A meeting room and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Galu Beach resort you'll find Nyali Beach.
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What's nearby

  • Diani - Chale Marine National Park and Reserve - 1 min walk
  • Diani Beach - 4 min walk
  • Galu Kinondo - 8 min walk
  • Kaya Kinondo Sacred Forest - 8 min drive
  • Tiwi Beach - 41 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 93 min drive

Restaurants

  • Java House Diani - 10 min drive
  • Coast Dishes - 11 min drive
  • Havana Bar, Diani Beach - 8 min drive
  • Karibu Restaurant - 4 min drive
  • Fullmoon Night Club And Lounge - 7 min drive

About this property

Neptune Paradise Beach Resort & Spa

Beachfront resort with calming spa services
Neptune Paradise Beach Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Neptune Paradise Beach Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A children's pool, a sauna, and spa services are also featured at the eco-certified Neptune Paradise Beach Resort & Spa. Free self parking is available.

This 4-star Diani Beach resort is smoke free.

  • 92 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Neptune Paradise Beach Resort & Spa offers 92 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This Diani Beach resort provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Deck Restaurant
  • Jungle Restaurant
  • Olive Kitchen
  • Peponi

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Neptune Paradise Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Beach Resort Paradise
Neptune Paradise Beach
Neptune Paradise Beach Resort All Inclusive Ukunda
Neptune Paradise Beach Ukunda
Neptune Paradise Resort
Neptune Paradise & Spa Diani
Neptune Paradise Beach Resort Spa
Neptune Paradise Beach Resort & Spa Resort
Neptune Paradise Beach Resort & Spa Diani Beach
Neptune Paradise Beach Resort Spa All Inclusive
Neptune Paradise Beach Resort & Spa Resort Diani Beach

Frequently asked questions

What is the cancellation policy at Neptune Paradise Beach Resort & Spa?

Neptune Paradise Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune Paradise Beach Resort & Spa?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Neptune Paradise Beach Resort & Spa on 8 June 2024 start from AU$356.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune Paradise Beach Resort & Spa?

Yep, Neptune Paradise Beach Resort & Spa has a free self car park.

Are there any beaches close to Neptune Paradise Beach Resort & Spa?

Yep, Neptune Paradise Beach Resort & Spa is a short 4-minute walk from Diani Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Neptune Paradise Beach Resort & Spa?

Yep, 5enses Sea Spa is available for guests. It has a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Neptune Paradise Beach Resort & Spa have a pool?

Neptune Paradise Beach Resort & Spa has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Neptune Paradise Beach Resort & Spa?

Neptune Paradise Beach Resort & Spa features 2 poolside bars, a full-service spa and an outdoor pool.

What makes Neptune Paradise Beach Resort & Spa a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Neptune Paradise Beach Resort & Spa.

Is Neptune Paradise Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Neptune Paradise Beach Resort & Spa is a hit with families.

Does Neptune Paradise Beach Resort & Spa serve breakfast?

You bet, free buffet brekkie is on offer daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Neptune Paradise Beach Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Neptune Paradise Beach Resort & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Neptune Paradise Beach Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Neptune Paradise Beach Resort & Spa?

No, pets and service animals are not allowed.

Neptune Paradise Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 39 reviews" "
Rating 8 - Good. 16 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.
Stayed 8 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Mar 2019

10/10 Excellent

Hana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neptune Paradise holidays
Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diani beach is a gem
Amazing beach front ! white sands, clean and good food.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous all-inclusive resort on pristine beach
Wonderful! Looking forward to staying at Neptune again.
Stayed 2 nights in Feb 2018

10/10 Excellent

Marf, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and Excellent Service
I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family. Thank you Staff of Neptune Hotel for making my holiday awesome.
Stayed 10 nights in Dec 2017

10/10 Excellent

lilu, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with beautiful grounds.
It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience. I would definitely recommend.
Stayed 4 nights in Dec 2017