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Neptune Beach Resort

4.0 star property
Ocean-view hotel with a nightclub, near Bamburi Beach

Choose dates to view prices

Neptune Beach Resort

Photo gallery for Neptune Beach Resort

View from room
Property entrance
In-room safe, desk, free cots/infant beds, free WiFi
Breakfast, lunch, dinner served; international cuisine, sea views
Lobby

Overview of Neptune Beach Resort

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Bamburi Beach, Mombasa, 83125
  • Popular LocationBamburi Beach9 min walk
  • Popular LocationNguuni Nature Sanctuary5 min drive
  • Popular LocationNyali Beach18 min drive
  • AirportMombasa (MBA-Moi Intl.)41 min drive

Room options

View all photos for Suite

In-room safe, desk, free cots/infant beds, free WiFi

Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Similar properties

Exterior
Bamburi Beach Hotel - All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
3.9 out of 5, Good, (118)
The price is AU$166
for 1 night
includes taxes & fees
9 May - 10 May
Bamburi Beach Hotel - All Inclusive

About the area

Mombasa

An all-inclusive stay in Mombasa awaits you at Neptune Beach Resort. You'll be within a 10-minute walk of Bamburi Beach and 3.5 km (2.2 mi) from Haller Park. Highlights at this beachfront hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .Spend the day at the beach and enjoy the on-site nightclub, free kids' club and kids' swimming pool. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .In the area of this 4-property class Mombasa hotel, you'll find Nyali Beach.

What's nearby

  • Bamburi Beach - 9 min walk
  • Nguuni Nature Sanctuary - 5 min drive
  • City Mall - 5 min drive
  • Mtwapa Mall - 6 min drive
  • Nyali Beach - 18 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 44 min drive

Restaurants

  • Dublin Street - 7 min drive
  • Kingston Beach Lounge - 5 min drive
  • La marina - 7 min drive
  • Severin Sea Lodge - 3 min walk
  • Shots Bar and Bistro - 6 min drive

About this property

Neptune Beach Resort

Ocean-view hotel with a nightclub, near Bamburi Beach
Neptune Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Neptune Beach Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A nightclub, a library, and a terrace are also featured at the eco-certified Neptune Beach Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mombasa hotel.

  • 78 guestrooms or units
  • 3 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Neptune Beach Resort offers 78 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Nightclub
  • Outdoor pool
  • Snorkelling

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Neptune Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Neptune Beach Mombasa
Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach Resort All Inclusive Mombasa
Neptune Resort
Neptune Beach All Inclusive Mombasa
Neptune Beach Resort Mombasa
Neptune Beach Mombasa
Hotel Neptune Beach Resort Mombasa
Mombasa Neptune Beach Resort Hotel
Hotel Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach
Neptune Beach Resort Hotel
Neptune Beach Resort Mombasa
Neptune Beach Resort Hotel Mombasa

Frequently asked questions

What is the cancellation policy at Neptune Beach Resort?

Neptune Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune Beach Resort?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Neptune Beach Resort on 9 May 2024 start from AU$281.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune Beach Resort?

Yep, Neptune Beach Resort has a free self car park.

Are there any beaches close to Neptune Beach Resort?

Yep, Neptune Beach Resort is a short 9-minute walk from Bamburi Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Does Neptune Beach Resort have a pool?

Neptune Beach Resort has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Neptune Beach Resort?

Neptune Beach Resort features a nightclub, an outdoor pool and 3 bars.

What makes Neptune Beach Resort a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Neptune Beach Resort.

Is Neptune Beach Resort family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise Neptune Beach Resort is a hit with families.

Is there a free airport shuttle available at Neptune Beach Resort?

No, Neptune Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Neptune Beach Resort?

Yep, you can grab a meal at Neptune Beach Resort's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Neptune Beach Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Neptune Beach Resort?

No, pets and service animals are not allowed.

Neptune Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 10 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
Stayed 2 nights in Apr 2022

2/10 Terrible

Doctari

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.
Stayed 7 nights in Aug 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neptune Beach
Enjoyable
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My stay was okay. I am a solo female, black Tra
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
Stayed 4 nights in Aug 2017

8/10 Good

Bill, Livingston, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Return Visit
Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.
Stayed 14 nights in May 2017

6/10 Okay

Robert

Disliked: Room comfort
Just Averge
Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roselyne

Liked: Cleanliness, staff & service, room comfort
Amazing
The stay was very nice and enjoyable

10/10 Excellent

Kibrom, Addis Ababa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel awesome staff amazing food and locatio
I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.