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Hotel Sapphire

Property class: 3.5

Photo gallery for Hotel Sapphire

An indoor swimming pool with a bar area, surrounded by potted plants and outdoor umbrellas.
A dining area with tables set for a meal, featuring a central floral arrangement, umbrellas, and a decorative table runner.
A restaurant with tables set for dining, a bar area in the background, and indoor plants.
A gym with various exercise equipment, including treadmills, stationary bikes, and weight machines.
A seating area with a chair, a small table, and a potted plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$114
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Mwembe Tayari Road, Mombasa
  • Place, Mombasa Island
    ‪2 min walk‬
  • Place, Sikh Temple
    ‪2 min walk‬
  • Place, Shree Cutch Satsang Swaminarayan Temple
    ‪3 min walk‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a television, and a painting on the wall.

Superior Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

A hotel room with a bed, desk, chairs, and a TV.

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Mombasa

At Hotel Sapphire you'll be within steps of Mombasa Island and Sikh Temple. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. .In the area of this 3.5-property class Mombasa hotel, you'll find Nyali Beach.

What's nearby

  • Mombasa Island - 2 min walk - 0.2 km
  • Sikh Temple - 2 min walk - 0.2 km
  • Shree Cutch Satsang Swaminarayan Temple - 3 min walk - 0.3 km
  • Two Tusks - 8 min walk - 0.7 km
  • Holy Ghost Cathedral - 15 min walk - 1.3 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive

Restaurants

  • ‪Valencia Inn - ‬7 min walk
  • ‪Pizza Inn-Haile Selassie - ‬9 min walk
  • ‪Lamyaz Caffe - ‬5 min walk
  • ‪Hotel Radiance - ‬12 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk

About this property

Hotel Sapphire

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Sapphire. Free self parking is available.

This 3.5-star Mombasa hotel is smoke free.

  • 56 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Sapphire offers 56 air-conditioned accommodations with a safe and free toiletries. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 24 reviews
The price is AU$124
includes taxes & fees
15 Sept - 16 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Hotel Sapphire Mombasa

Sapphire Mombasa

Hotel Sapphire Hotel

Hotel Sapphire Mombasa

Hotel Sapphire Hotel Mombasa

Frequently asked questions

What is the cancellation policy at Hotel Sapphire?

Hotel Sapphire offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sapphire?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Sapphire on 1 Oct 2026 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sapphire?

Yep, Hotel Sapphire has a free self car park.

Are there any beaches close to Hotel Sapphire?

The closest beach to Hotel Sapphire is Nyali Beach (5.9 km).

Does Hotel Sapphire have a pool?

Hotel Sapphire has an outdoor pool.

What makes Hotel Sapphire a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Sapphire.

Is Hotel Sapphire family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Sapphire is a hit with families.

Does Hotel Sapphire serve breakfast?

Yep, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Sapphire?

No, Hotel Sapphire does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sapphire?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Sapphire?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Sapphire?

No, pets are not allowed.

Hotel Sapphire Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 106 reviews
Rating 8 - Good. 26 out of 106 reviews
Rating 6 - Okay. 8 out of 106 reviews
Rating 4 - Poor. 3 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place to stay! We will definitely stay there on our next trip to Mombassa … a big thank you to the staff for the great service!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean , organized and serious the staff are to making u feel good about your stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel location to get to airport
Stayed 1 night in Apr 2026
Verified review

8/10 Good

kassim

Liked: Cleanliness, staff & service, amenities
Staff and clean rooms andfriendly atmosfriendly
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Kumail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I had an excellent stay at Hotel Sapphire. The room was exceptionally clean and well maintained, with excellent amenities throughout. The bathroom was spotless and looked amazing, with a great shower and very clean facilities. As a traveler from Canada, I was particularly impressed by the level of cleanliness and overall quality. There were no bugs or bed bugs, and the hotel was maintained to a standard that reminded me of a Marriott hotel. Everything felt comfortable, safe, and welcoming. Hotel Sapphire truly felt like a home away from home. I would gladly stay here again and highly recommend it to anyone visiting Mombasa and needing to stay in town.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Anders

Liked: Cleanliness
Very good 3* hotel which could pass as a 4*
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Getinet Abay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooperative staff, comfortable room. A good bar and restaurant.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Biniam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff n restaurant
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness
Wonderful service and staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

leonid

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, the bed was super comfortable, big shower with hot water, every day different activity at the bar and the most important -all the staff is super nice, attentive and friendly, especially Emily from the customer care. Will be glad to come back again in the future.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Javeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Outstanding value with top-notch service. Food was good and the rooms were very clean
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Frazier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visitors. The staff is warm and the service was above average. Everyone is so helpful and kind.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Josephus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this property
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Domenyk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Anneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sapphire was a great place to stay. The experience was rather luxurious considering the affordable price.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
Stayed 1 night in May 2025
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sray in Mombasa. All of the staff were wonderful and very helpful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Hans Evan Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Janilia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
Verified review

8/10 Good

Michael O

Liked: Staff & service, room comfort

Decent Hotel in central Mombasa

A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

mary

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025