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Hotel Sapphire

3.5 star property
Comfortable hotel with 24-hour front desk and outdoor pool

Choose dates to view prices

Photo gallery for Hotel Sapphire

Terrace/patio
Terrace/patio
Executive Suite
In-room safe, desk, free cots/infant beds, rollaway beds
Reception
Reviews
8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Check-in time

12:00 PM

Check-out time

10:00 AM

Explore the area

Map
Mwembe Tayari Road, Mombasa
  • Popular LocationMombasa Island2 min walk
  • Popular LocationSikh Temple6 min walk
  • Popular LocationFort Jesus3 min drive
  • AirportMombasa (MBA-Moi Intl.)20 min drive

Room options

View all photos for Superior Double Room

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Double Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

In-room safe, desk, free cots/infant beds, rollaway beds

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Mombasa

At Hotel Sapphire you'll be within steps of Mombasa Island and Sikh Temple. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 30-minute drive of this 3.5-property class Mombasa hotel include Nyali Beach and Bamburi Beach.

What's nearby

  • Mombasa Island - 2 min walk
  • Sikh Temple - 6 min walk
  • Fort Jesus - 3 min drive
  • Mombasa Marine National Park - 6 min drive
  • Nyali Beach - 24 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬12 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk
  • ‪Mubins Cafe - ‬6 min walk
  • ‪Valencia Inn - ‬7 min walk
  • ‪Splendid View Cafe - ‬12 min walk

About this property

Hotel Sapphire

Comfortable hotel with 24-hour front desk and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Sapphire. Free self parking is available.

This 3.5-star Mombasa hotel is smoke free.

  • 56 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Sapphire offers 56 air-conditioned accommodations with a safe and free toiletries. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Frequently asked questions

What is the cancellation policy at Hotel Sapphire?

Hotel Sapphire offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sapphire?

As of 21 June 2024, prices found for a 1-night stay for 2 adults at Hotel Sapphire on 18 July 2024 start from AU$138.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sapphire?

Yep, Hotel Sapphire has a free self car park.

Are there any beaches close to Hotel Sapphire?

The closest beach to Hotel Sapphire is Nyali Beach (5.9 km).

Does Hotel Sapphire have a pool?

Hotel Sapphire has an outdoor pool.

What makes Hotel Sapphire a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Sapphire.

Is Hotel Sapphire family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Sapphire is a hit with families.

Does Hotel Sapphire serve breakfast?

Yep, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Sapphire?

No, Hotel Sapphire does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sapphire?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Sapphire?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Hotel Sapphire?

No, pets are not allowed.

Hotel Sapphire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MOHAMED KASSIM

Stayed 8 nights in Mar 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Hans Evan Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Stayed 2 nights in Dec 2023

10/10 Excellent

Josephus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this property
Stayed 1 night in Jan 2024

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Staff & service
Disappointed. This hotel could be so good.
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Stayed 1 night in Dec 2023

6/10 Okay

Dathan, Kampala

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Stayed 7 nights in Nov 2023

10/10 Excellent

Laura-

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Stayed 2 nights in Sep 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service
Not bad but nothing to write home about
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Stayed 1 night in Sep 2023

10/10 Excellent

Janilia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.