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Ohtels Mazagón

Property class: 4

Photo gallery for Ohtels Mazagón

A swimming pool with slides and a ship-themed water feature.
A series of thatched umbrellas supported by wooden poles, arranged in rows with picnic tables beneath them.
A spacious lobby with a central water feature, a red circular ceiling, and a tiled floor.
A buffet area with multiple food stations, each with a variety of dishes and beverages.
A beachside lounge area with thatched umbrellas and sun loungers arranged in rows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Avenida Cuesta de la Barca, S/N, Moguer, Huelva, 21130
  • Place, Playa de las Dunas
    ‪11 min walk‬
  • Place, Doñana National Park
    ‪22 min drive‬
  • Place, Matalascañas Beach
    ‪25 min drive‬

Room options

View all photos for Apartment (3 adults + 1 child)

A hotel room with a double bed, a nightstand with a lamp, a painting on the headboard, and a window with curtains.

Apartment (3 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment (2 adults + 2 children)

A hotel room with a double bed, a nightstand with a lamp, a painting on the headboard, and a window with curtains.

Apartment (2 adults + 2 children)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment (2 adults + 1 child)

A hotel room with a double bed, a nightstand with a lamp, a painting on the headboard, and a window with curtains.

Apartment (2 adults + 1 child)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment (3 adults)

A hotel room with a double bed, a nightstand with a lamp, a painting on the headboard, and a window with curtains.

Apartment (3 adults)

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment (1 Adult)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Apartment (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment (2 Adults)

A living room with a red sofa, a wooden coffee table, a TV on a wooden stand, and a sliding glass door leading to a balcony.

Apartment (2 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, Ocean View (2 Adults + 1 Child)

A living room with a red sofa, a wooden coffee table, a TV on a wooden stand, and a sliding glass door leading to a balcony.

Apartment, Ocean View (2 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, Ocean View (2 Adults + 2 Children)

A living room with a red sofa, a wooden coffee table, a TV on a wooden stand, and a sliding glass door leading to a balcony.

Apartment, Ocean View (2 Adults + 2 Children)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, Ocean View (3 adults + 1 Child)

A living room with a red sofa, a wooden coffee table, a TV on a wooden stand, and a sliding glass door leading to a balcony.

Apartment, Ocean View (3 adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, Ocean view (1 Adult)

A balcony with a view of a beach and ocean.

Apartment, Ocean view (1 Adult)

  • Ocean view
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, Ocean view (2 Adults)

A living room with a red sofa, a wooden coffee table, a TV on a wooden stand, and a sliding glass door leading to a balcony.

Apartment, Ocean view (2 Adults)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, Ocean view (3 Adults)

A living room with a red sofa, a wooden coffee table, a TV on a wooden stand, and a sliding glass door leading to a balcony.

Apartment, Ocean view (3 Adults)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Apartment (3 adults + 1 child)

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Apartment (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Apartment (3 adults)

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Apartment (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Apartment (2 Adult)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Apartment (Ocean View 2 Adults + 1 CC)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Apartment (Ocean View 2 Adults + 2 CC)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Apartment (Ocean View 3 adults + 1 CC)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Apartment (Ocean view1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Apartment (Ocean view 2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Apartment (Ocean View 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Apartment (2 adults + 2 children)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

About the area

Mazagon

A family-friendly stay in Moguer awaits you at Ohtels Mazagón. Within a 5-minute stroll you'll find Golfo de Cádiz and Playa de las Dunas within a 15-minute walk. Highlights at this beach hotel include 2 restaurants, a free water park and an outdoor swimming pool. .The buffet restaurant, Bufé, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Moguer hotel, you'll be 3.6 km (2.2 mi) from Playa de Ciparsa and 3.7 km (2.3 mi) from Pino Centenario.

What's nearby

  • Playa de las Dunas - 11 min walk - 1.0 km
  • Doñana National Park - 22 min drive - 29.3 km
  • Matalascañas Beach - 25 min drive - 31.8 km
  • Playa Huelva - 43 min drive - 49.3 km
  • El Rompido Golf Course - 59 min drive - 62.7 km

Getting around

  • Huelva (HEV-Huelva Train Station) - 20 min drive
  • Seville (SVQ-San Pablo) - 83 min drive

Restaurants

  • ‪Casa Ginés - ‬5 min drive
  • ‪Restaurante El Remo - ‬4 min drive
  • ‪Mi Momento - ‬5 min drive
  • ‪La Zalema Del Atlantico - ‬4 min drive
  • ‪El Brujo - ‬5 min drive

About this property

Ohtels Mazagón

Some rates at Ohtels Mazagón are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ohtels Mazagón offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Ohtels Mazagón. For a fee, parking is available.

This 4-star Moguer hotel is smoke free.

  • 386 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Ohtels Mazagón offers 386 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchenettes with fridges. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

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  • All-inclusive available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Asador
  • Bufé

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Mini golf
  • Outdoor padel court
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room cot
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 October and 24 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Self-parking fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number H/HU/00652

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ohtels Mazagón Aparthotel Moguer
Ohtels Mazagón Moguer
Ohtels Mazagón Hotel
Ohtels Mazagón Moguer
Ohtels Mazagón Hotel Moguer

Frequently asked questions

What is the cancellation policy at Ohtels Mazagón?

Ohtels Mazagón offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ohtels Mazagón?

Yep, Ohtels Mazagón has a self car park for EUR 12 per day. A self car park is also available, for a fee.

Are there any beaches close to Ohtels Mazagón?

Yep, Ohtels Mazagón is a short 11-minute walk from Playa de las Dunas.

Does Ohtels Mazagón have a pool?

Ohtels Mazagón has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Ohtels Mazagón have a waterslide?

Yep, this property has a waterslide!

What makes Ohtels Mazagón a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ohtels Mazagón.

Is Ohtels Mazagón family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Ohtels Mazagón is a hit with families.

Does Ohtels Mazagón serve breakfast?

You bet, buffet brekkie is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Ohtels Mazagón?

No, Ohtels Mazagón does not offer an airport shuttle service.

Is there a bar or restaurant at Ohtels Mazagón?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ohtels Mazagón?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Ohtels Mazagón?

No, pets are not allowed.

Ohtels Mazagón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 19 out of 131 reviews
Rating 4 - Poor. 6 out of 131 reviews
Rating 2 - Terrible. 10 out of 131 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Rafa,at the front desk was wonderful!
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
It was ok - food was not the best compared to other resorts in Spain, as they always seemed to reduce to cheap.
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

PETER C

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run…don’t walk. Run away from this property. The pictures don’t represent this property. Not dirty. Dark. Old. Vinyl furniture. The ‘cafeteria’ and that’s what is ridiculously crowded. The property is sandwiched between refineries and camping grounds. 2 stars maybe…4 is offensive. We left. Didn’t stay. Didn’t get our money back, don’t care. Managers have dealt with this situation before - clearly. They were dealing with another couple when we left. Terrible. You’ve been warned.
Verified review

10/10 Excellent

Pili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felicito a las limpiadoras por su amabilidad y eficacia y el personal en general todo muy bien
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Dag

Liked: Cleanliness, staff & service

Que lleve equipo de cocina!

Trato muy disparado del personal, algunos magníficos. Un problema son colas para coger el ascensor. Apartamento muy amplio y cómodo, con cocina, pero ojo, no tienen sartén, cacerolas, cuchillos de cocina,ni nada para cocinar.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Rafael

Disliked: Cleanliness, property conditions & facilities

Hotel descuidado

Aguas entancadas zona hamacas. Puertas ascensores sucias, en el bufé tienes que ir tu a por la bebida, mobiliario deteriorado. Poca informacion sobre el funcionamiento del hotel ( cuenta de crédito, ir por la bebida) gente fumando en la piscina con niños alrededor. Olor a marihuana en las habitaciones. No volvería
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
Hotel tranquilo y limpio
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Viorica

Disliked: Cleanliness, staff & service, room comfort

Experiência abaixo das expectativas

Estivemos hospedados neste hotel durante uma semana em regime de pensão completa. Apesar de alguns pontos positivos, a experiência ficou aquém do esperado, principalmente pelo preço pago. Pontos positivos: Boa localização e quarto com vista para o mar, embora próximo de uma grande refinaria. Piscina bem cuidada, muito apreciada pelas crianças. Bares e animação satisfatórios. Pontos a melhorar: Limpeza superficial, feita rapidamente, sem atenção a pó ou varrimento adequado. Camas pouco confortáveis para um hotel de 4 estrelas, prejudicando o descanso. Wi-Fi fraco e instável, impossibilitando o uso durante a estadia. Restaurante assador e buffet repetitivos, comida sem sabor e carnes sempre malpassadas. Presença de moscas, tornando a experiência desagradável. Check-in apressado e sem explicações, deixando-nos um pouco perdidos. Staff simpático, mas precisa melhorar a comunicação e apoio ao cliente. Hotel muito movimentado e barulhento, com filas frequentes no buffet. Encontrámos uma osga no quarto, o que causou bastante desconforto. No terceiro dia já queríamos ir embora e acabámos por sair antes do previsto. Apesar de alguns momentos agradáveis, como a piscina e a vista para o mar, a estadia ficou muito abaixo das expectativas. Com melhorias na limpeza, atendimento e qualidade das refeições, o hotel poderá oferecer um serviço mais próximo do padrão de 4 estrelas. Por agora, não tencionamos repetir.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Vicenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento bastante bien, y el personal muy bien. La única queja es que no hay duchas al salir de la playa.
Stayed 4 nights in Aug 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pesimo

Doy una nota muy baja por muchas razones,lo importante la limpieza es pesina,una de ella que es saluble es los vasos de plastico que solo le dan con agua en vez de reponerlos o lavarlos en lavavajillas,es decir pides algo te dan el vaso de otra persona acarreando posibles problemas de higiene,esto abría que denunciarlo a sanidad ,algunos camareros sobre todo el del comedor ,que por cierto no lleva la placa identificativa del nombre,tratando faltal a los clientes y sus mismos compañeros,parking caro 12 euros la noche,limpieza habitaciones no se hacen,sin poderte sentar en las amacad,masificación de personas al maximo,no vamos a volver ,al igual que varios clientes me lo han comentado,no recomiendo
Stayed 5 nights in Aug 2025
Verified review

2/10 Terrible

ISABEL

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Llevo 2 años de vacaciones en este hotel. Pero este año ha sido un caos en todos loa aspectos. Han reducido las horas de comidas medias horas. Eso produce largas colas para entrar en el salon. La gente desde las 8:30 de la mañana reservando butacas. Me pegue 2 dias sentada en el cesped con todas las cosas y mi hija de 6 añitos en el suelo. La animacion tambien ha bajado con respecto a años anteriores. Etc...puedo seguir, me he pegado una semana. Pero me indigno cada vez que me acuerdo. Con Expedia todo estupendo. Pero la estancia este año me deja mucho qie desear. No volvere.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

JUAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Famlliar

Experiencia genial en famllia
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

José Julián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, con buenas instalaciones y animación excelente. Cuenta con piscina y pequeño parque acuático para los niños, aunque también está cerca de la playa que no está para nada masificada. Además del buffet cuenta con un asador en el que se puede disfrutar de carnes, pescados y verduras deliciosas. Una opción inmejorable para viajar en familia.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Victoria

Liked: Amenities
Excelente hotel para ir con niños
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

André

Liked: Cleanliness, room comfort
A estadia foi uma boa experiência. Aproveito para realçar a comodidade e a limpeza encontradas. Do ponto de vista negativo, não posso deixar de mencionar as condições (é o primeiro hotel que conheço que no regime de meia pensão não tem incluídas as bebidas da refeição) e, sobretudo, a má organização relativamente às refeições (filas enormes mesmo respeitando sempre os horários de menor afluência).
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Buen hotel para pasar unos días con la familia. El parque acuático muy bien, pero cierra pronto. La animación muy entretenida. Servicio rápido de los camareros en los restaurantes. Las comidas lo típico de los buffets, más de 5 días cansa. La comida de todo, unas cosas bien, otras regular. Repetitivo como en otros sitios. Cola para coger las comidas en vivo, para entrar a comer, para entrar al parque acuático... La gente pierde la educación para coger hamacas y las ocupa todo el día. Buena calidad precio.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi experiencia a sido muy buena
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ideal para ir con niños. Toboganes, playa y la feria de Caño Guerrero a 20 minutos. El personal es muy amable. Las señoras d la tienda encantadoras.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Ha sido una estancia estupenda...el trato de la gente que trabaja estupendo la animación muy buena. La comida algo repetitiva y poca variación pero estaba todo rico. El acceso a la playa tiene unas cuantas escaleras que se hacen duras el primer día pero luego ya se llevan bien.... Repetire sin duda!
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

vicente enrique

Liked: Cleanliness, room comfort
Disliked: Staff & service

Precio muy caro

Vimos que la gente habia pagado la.mitad de dinero que nosotros con mas gente , las dias, u todo incluido. No nos parece justo. Primer dia no nos pusieron la bedida que correspondia ( 1 botella de vino) y nos la cobraron. Comida muy repotitiva de baja calidad. Pero nomesta mal Habitacion bastante limpia y muy bien. Animacion de noches algo regulera ( por.lo menos durante nuestra estancia. Pero para ir con niños esta bastante aceptable
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Los animadores tanto Carlos como antohny de lo mejor del hotel Yolanda en recepción atentas en todo momento de nuestras necesidades
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom ao nivel do espaço do alojmento e excelente ao nivel da alimentação. A animação é muito boa, pois exsite durante o dia e à noite.
Stayed 7 nights in Jun 2025
Verified review

2/10 Terrible

María José

Liked: Cleanliness, amenities, property conditions & facilities
El hotel maravilloso, el personal del hotel inmejorable. Todo con respecto a Expedia horrible, no contratasteis nada con ellos, son lo peor. Llegamos al hotel y no había reserva, casi nos quedamos en la calle si no llega a ser por el hotel, que buscó solución. Jamás volveré a contratar con vosotros y mis recomendaciones serán todas pésimas. Hasta nunca.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Luz Maria

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien. Excepto la cama que me moliò la espalda. La animación de 10.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

MARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Stayed 4 nights in Jun 2025