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Hotel Mercure Torun Centrum

Property class: 4

Photo gallery for Hotel Mercure Torun Centrum

A modern building with a glass facade, a visible entrance, and a logo with 'WS' on the glass.
Restaurant
A hotel lobby with a reception desk, seating area, and a large wall mural.
A modern bathroom with a wooden vanity, two round mirrors, and a shower area.
A modern building with a yellow facade, large glass windows, and a sign reading "WS WRESTLING".

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$68
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
Ul Kraszewskiego 1-3, Torun, Kujawy Pomerania, 87 100
  • Place, House of Nicolaus Copernicus
    ‪9 min walk‬
  • Place, Old Town Market Square
    ‪9 min walk‬
  • Place, Old Town Hall
    ‪9 min walk‬
  • Airport, Bydgoszcz (BZG-Ignacy Jan Paderewski)
    ‪63 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a television, a chair, and a lamp.

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with a large bed, a wall art piece, a door, and a striped panel.

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, two armchairs, a desk, a TV, and a window with curtains.

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Room

Deluxe Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a TV, a chair, and a lamp.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

A hotel room with a large bed, two chairs, a small table, a nightstand with a lamp, and a painting on the wall.

Standard Room, 1 Single Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a small table.

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Torun

Hotel Mercure Torun Centrum puts you in the heart of Torun, steps from Galeria Copernicus Shopping and Entertainment Centre and within a 10-minute stroll of Planetarium Toruń. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Solaris, is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Torun hotel include Dolina Marzeń Park and Explorers’ Museum.

What's nearby

  • Planetarium Toruń - 6 min walk - 0.6 km
  • House of Nicolaus Copernicus - 9 min walk - 0.8 km
  • Rynek Staromiejski - 9 min walk - 0.8 km
  • Old Town Market Square - 9 min walk - 0.8 km
  • Old Town Hall - 9 min walk - 0.8 km

Getting around

  • Torun Central Station - 5 min drive
  • Frederic Chopin Airport (WAW) - 170 min drive

Restaurants

  • ‪Rolki - ‬8 min walk
  • ‪Kredens - ‬9 min walk
  • ‪Bar Mleczny Pod Arkadami - ‬9 min walk
  • ‪Zahir Kebab - ‬8 min walk
  • ‪Bread House Cafe - ‬7 min walk

About this property

Hotel Mercure Torun Centrum

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mercure Torun Centrum. Parking is available for a fee.

This 4-star Torun hotel is smoke free.

  • 110 guestrooms or units
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Mercure Torun Centrum offers 110 air-conditioned accommodations with minibars and complimentary bottles of water. Smart televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (PLN 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: PLN 62 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Solaris
  • Winestone

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% organic food
  • Banquet hall
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: PLN 85.00 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 62.00 per person
  • Uncovered self-parking fee: PLN 45 per day
  • Pet fee: PLN 85.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Centrum Torun
Hotel Mercure Torun
Hotel Mercure Torun Centrum
Mercure Torun Centrum
Torun Centrum
Torun Hotel Mercure
Accor Helios Torun
Mercure Torun Centrum Torun
Hotel Mercure Torun Centrum Hotel
Hotel Mercure Torun Centrum Torun
Hotel Mercure Torun Centrum Hotel Torun

Frequently asked questions

What is the cancellation policy at Hotel Mercure Torun Centrum?

Hotel Mercure Torun Centrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercure Torun Centrum?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Torun Centrum on 6 Dec 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mercure Torun Centrum?

Yep, Hotel Mercure Torun Centrum has an uncovered self car park for PLN 45 per day. A self car park is also available, for a fee.

Does Hotel Mercure Torun Centrum serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Mercure Torun Centrum?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Mercure Torun Centrum?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Mercure Torun Centrum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Mercure Torun Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 388 reviews
Rating 8 - Good. 176 out of 388 reviews
Rating 6 - Okay. 53 out of 388 reviews
Rating 4 - Poor. 10 out of 388 reviews
Rating 2 - Terrible. 5 out of 388 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great beds
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to city center. I’ve stayed here a couple times and it’s always been a good experience
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and facilities but little bit remote location.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Good for a stop over in this area.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and very helpful staff very pleased
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Amenities
The room are very noisy.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location just outside old Town, good value and good service
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed staying at Mercure Torun. Location is great,only few minutes walk to old town. Beds were extremley comfortable and breakfast very good.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great play to stay

Really nice and comfortable płace to stay with great location, close to the old city.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The rooms were slightly dated but they were spotless. It's clear that the staff takes pride in their jobs.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Well Located hotel with good breakfast Bathroom very small
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price, excellent breakfast, clean and comfortable room. Only additional recommendation would be to have power outlets close to the headboards for overnight phone charging on the night stand for reachability. Simple extension outlets would suffice.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Skip the breakfast
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, east access to Torun town

Rooms are good, with all you will need, comfy bed and en-suite. Spacious. Staff are really accommodating and speak English, which is helpful when your Polish speaking is as bad as mine :) Parking is easy. Lots of choice for breakfast Restaurant serves good food and you must try Torun cake. Stayed for 5 nights, short walk into town, regular trams further afeild. Old town Torun is such an historic place, beautiful, plenty to see, very safe and relaxed. Lots of great food and shopping (although i was here for work)
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

OK

Furniture and carpets are dated however it's quite clean hotel. We got a great price for 2 days stay so can't complain. I recommend you take a short walk to the city centre for a meal instead of eating in the hotel as the food is not great.
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

Phone not working
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
All was good for the price, but the water pressure in the sink and shower were horrible.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
The hotel is desperately in need of refurbishment. Reception staff both at check in and check out were not friendly. Arrival was greeted with "yes"? And no how was you stay at check out, just "ok bye". I had a superior room,not sure what made it superior, it was small, the bed was quite hard, the bathroom was tiny the floor was soaked by the shower,looked intentional as it was wet room style. The shower head hadn't been cleaned in a while and half the holes were blocked. AC wasn't particularly effective 23½° on arrival 21.2°after being on continually for 48hrs! Breakfast was just about acceptable, no toaster, no yoghurt, cereal selection practically empty both mornings. The lifts looked like Copernicus used them. The only positive is that its a short walk to the marvellous old town. I will return to Toruń but I won't stay here.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Mercure in Toruń was okay for a short stay, but the property definitely needs an update. Like many Accor hotels, the experience can be hit or miss—some locations feel modern and refreshed, while others, like this one, are showing their age. The basics were covered, but I expected a bit more from the brand.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are very old and the rugs look extremely dirty. The staff was very rude to me. Definitely not a kid friendly hotel. Great location though. Close to old town
Stayed 1 night in Sep 2024