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ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property
Luxury hotel with 8 restaurants and 5 outdoor pools

Photo gallery for ITC Grand Chola, a Luxury Collection Hotel, Chennai

5 outdoor pools, pool umbrellas, pool loungers
2 bars/lounges
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Restaurant
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$312
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032
  • Place, Olympia Tech Park
    ‪2 min drive‬
  • Place, Pondy Bazaar
    ‪5 min drive‬
  • Place, Chennai Trade Centre
    ‪6 min drive‬
  • Airport, Chennai (MAA-Chennai Intl.)
    ‪13 min drive‬

Room options

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed

Club Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Separate bath and shower
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Separate sitting area
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 108 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for House, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

House, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom With kitchenette

Apartment, 1 Bedroom With kitchenette

Apartment, 1 Bedroom With kitchenette

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
HDTV
Hypo-allergenic bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 Double Bed, Tower

Club Room, 1 Double Bed, Tower

Club Room, 1 Double Bed, Tower

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Separate bath and shower
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Apartment, 2 Bedrooms, Kitchenette

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
HDTV
Hypo-allergenic bedding
Separate sitting area
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 111 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

About the area

Chennai

A luxury stay in the heart of Chennai awaits you at ITC Grand Chola, a Luxury Collection Hotel, Chennai. Within just a 15-minute stroll, you'll find Devi Cineplex and Guindy Race Course. Highlights at this hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Kaya Kalp can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and steam room. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 5-property class Guindy hotel include Chennai Trade Centre and Consulate General of the United States, Chennai.

What's nearby

  • Guindy Race Course - 15 min walk - 1.3 km
  • Olympia Tech Park - 2 min drive - 2.2 km
  • Phoenix Market City - 3 min drive - 3.0 km
  • Pondy Bazaar - 5 min drive - 4.0 km
  • Chennai Trade Centre - 6 min drive - 5.1 km

Getting around

  • Saidapet Metro Station - 4 min drive
  • Little Mount Station - 7 min walk
  • Chennai International Airport (MAA) - 13 min drive

Restaurants

  • ‪Avartana - ‬1 min walk
  • ‪Peshawri - ‬2 min walk
  • ‪Balajee Bhavan - ‬15 min walk
  • ‪The Flying Elephant - ‬7 min walk
  • ‪Fabelle - ‬1 min walk

About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Luxury hotel with 8 restaurants and 5 outdoor pools
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers its guests a full-service spa, 5 outdoor swimming pools, a 24-hour health club, and a sauna. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Grand Chola, a Luxury Collection Hotel, Chennai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chennai hotel.

  • 1 building
  • 600 guestrooms or units
  • 10 levels
  • 8 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2012
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,947 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Madras Pavilion
  • Ottimo Cucina Italiana
  • Peshawri
  • Yura-Artisanal Scoops

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Children's pool
  • Full-service spa
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

  • Pets: INR 1750 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1947 per person
  • Airport shuttle fee: INR 2390 per person
  • Pet fee: INR 1750 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

Frequently asked questions

What is the cancellation policy at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

ITC Grand Chola, a Luxury Collection Hotel, Chennai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at ITC Grand Chola, a Luxury Collection Hotel, Chennai on 28 Nov 2025 start from AU$311.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Yep, ITC Grand Chola, a Luxury Collection Hotel, Chennai has a free self car park and free valet parking.

Are there any beaches close to ITC Grand Chola, a Luxury Collection Hotel, Chennai?

The closest beach to ITC Grand Chola, a Luxury Collection Hotel, Chennai is Marina Beach (9 km).

Is there a spa on site at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Yep, Kaya Kalp is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does ITC Grand Chola, a Luxury Collection Hotel, Chennai have a pool?

ITC Grand Chola, a Luxury Collection Hotel, Chennai has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

ITC Grand Chola, a Luxury Collection Hotel, Chennai features 5 outdoor pools, a full-service spa and a 24-hour health club.

Is ITC Grand Chola, a Luxury Collection Hotel, Chennai family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ITC Grand Chola, a Luxury Collection Hotel, Chennai is a hit with families.

Does ITC Grand Chola, a Luxury Collection Hotel, Chennai serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Yep, ITC Grand Chola, a Luxury Collection Hotel, Chennai has 8 restaurants.

What time are check-in & check-out at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Check-in begins at 3:00 PM. Check-out time is noon.

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 761 reviews
Rating 8 - Good. 138 out of 761 reviews
Rating 6 - Okay. 57 out of 761 reviews
Rating 4 - Poor. 30 out of 761 reviews
Rating 2 - Terrible. 25 out of 761 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nagasubramaniyam, Marlboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at ITC Grand Chola, Chennai last week, and it was an exceptional experience from start to finish. The property itself is grand, elegant, and truly reflective of Chennai’s rich heritage, with every corner exuding luxury and warmth. A special mention to Kaamini Samraj from Guest Relations, who went above and beyond to ensure our stay was memorable. Her attention to detail, warm hospitality, and genuine care made us feel valued and truly at home. From arranging small comforts to checking in personally to see if everything was perfect, Kaamini’s professionalism and kindness stood out and elevated our entire experience. ITC Grand Chola is already known for its world-class service, but people like Kaamini make it exceptional. I look forward to returning soon and would highly recommend this hotel to anyone visiting Chennai.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful with easy check-in and checkout process. The 25th floor was lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Vineeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always My go to hotel in chennai always. Everything else is secondary
Stayed 2 nights in Aug 2025

10/10 Excellent

Sasi kumar

Stayed 9 nights in Jul 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Memorable Experience at ITC Grand Chola, Chennai

My name is Jacob, from Canada, visiting India on a business and pleasure trip. I stayed at ITC Grand Chola for 3 nights and had a wonderful experience in every aspect especially the customer service, room service, cleanliness, and the delicious food. In addition to the above, I requested the front desk for a tour of this magnificent property. I was assigned a guide named Monica, who was truly amazing. She had in-depth knowledge about the property and shared its history in great detail, from A to Z. The tour lasted about 30 minutes, during which I learned a great deal. Even though I am a Tamilian, born and brought up in Tamil Nadu, I discovered many historical facts from her that I didn’t know before. I now live in Canada as a citizen and frequently visit India both to explore more business opportunities and for leisure, enjoying our traditional Indian food, reconnecting with my university friends, and exploring our country’s tourism. Monica also kindly offered her assistance for any future bookings at this property. I would appreciate it if you could share more information about ITC properties across India, as I am very interested in exploring them further. I am also keen to learn more about your club membership program and the benefits it offers. To sum it up, I am certain I will be returning to stay here in the near future, and I strongly recommend that other guests consider this exceptional property, located in the heart of Chennai. Best wishes!
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent big property has it all with class and style
Stayed 1 night in Aug 2025

10/10 Excellent

Gajadeepan

Stayed 4 nights in Jul 2025

10/10 Excellent

Kelvin

Stayed 6 nights in Jul 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MARIAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture and excellent customer service
Stayed 5 nights in Jul 2025

8/10 Good

kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, very good minor issues for improvement

Great location, fantastic service at the restaurant great selection of food top-notch service at the restaurant. Check in with fantastic. The only area that requires improvement. Is that after the check-in I was being escorted by the staff member after walking about 80 feet he just told us to keep walking forward turn left and we would reach our room unfortunately our room was in the residences area, which was a long way away from where we checked in. It’s slightly confusing signage. It been highly appreciated if he could have escorted us till the door of our room rather than give us instructions how to go. At the residences the amenities and space was out of the world. Area of improvement could be that the light switches for numerous and confusing and took us a good few minutes and time to turn them all off.
Stayed 1 night in Jul 2025

8/10 Good

Padmalatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay though Bug spray was required
Stayed 4 nights in Jul 2025

10/10 Excellent

Steffanie

Stayed 1 night in Jul 2025

10/10 Excellent

Neelu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rajeswari

Liked: Cleanliness
Disliked: Staff & service, room comfort

ITC GRAND CHOLA - not worth

Cigarette smell. Did not change room inspite of informing reception. Would recommend Leela Palace as they made us feel special and treated us well.
Stayed 7 nights in Jul 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

gorgeous hotel, amazing vegetarian food, good service. Especial thanks to guard at pool and the trainer at gym
Stayed 1 night in Jul 2025

10/10 Excellent

RAJAGURU

Stayed 2 nights in Jul 2025

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it’s an excellent properly and top class restaurants. Staff is very nice and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaipreet

Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Amazing property but noisy, planes and 24 hour gym

While this is a stunning looking property, great for photos, it’s a shame it’s so noisy. Right under flight path from intl airport. Planes not their fault but from very early morning I could hear weights pounding from gym even though I had requested a very quiet room after long travels. Would have liked 2 hours more sleep. But spa amazing, and Happy Hour buffet and drinks excellent (complimentary with Club room - recommend club room, which is amazing, super bed and bathroom, if you can get a quieter room). Breakfast also very good. Pool area noisy due to planes flying right overhead. Didn’t spend as much time there as planned. Also no hospitality at pool (no bar service). Bar is amazing also and restaurants look great, but very pricey.
Stayed 1 night in Jul 2025

10/10 Excellent

Shreya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean property and friendly staff. Spa treatments were the best part of the stay.
Stayed 9 nights in Jul 2025

10/10 Excellent

Ashok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why it’s the best hotel in chennai .

Been a regular from day one. Have been imprsssed with the grandeur, service, food . This time they went overboard.. top notch service, amazing food, gestures and warmth,.. not to talk about the amazing food//.the chefs Mayank and Nikhil were amazing.. took extra care and dished out wonderful food. .. no wonder this remains the favourite hotel for me in chennai. Overwhelmed.. thank you
Stayed 3 nights in Jul 2025

10/10 Excellent

Shankar, Portland

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent service and food.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kanya, San Francisco

Stayed 1 night in Jun 2025

6/10 Okay

Ashok

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Have been a regular client right from the start . Been a Marriott bonvoy also . After arriving flying 20 odd hours at almost 1.15 am the check in was not smooth . Was waiting for almost 20 mts . As there was nobody to attend the existing one was trying to attend a problem . The security and valet guys were great . The lotus buffet staff think palak , upon asking for a seat for me and my friend took us through the lotus buffet area and point us seat no 31 to sit . For two guests there were just one chair no silverware , water glasses , napkins , almost without looking directing to table was a bit weird . The other guests sitting next to us noticed this and was asking us to call them to ask for , we didn’t create a scene . Being a chef myself it’s the basic of the staff to do that . Felt there is a service dip for the first time all these years .. have a booking again from 6-9 .. made me wonder ..
Stayed 1 night in Jun 2025