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Mercure Jelenia Gora

3.0 star property
Suburban hotel with sauna and spa services

Photo gallery for Mercure Jelenia Gora

Exterior
Exterior
Superior Room, 1 Double Bed
Lobby lounge
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
The current price is AU$109
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
Ul Sudecka 63, Jelenia Gora, Lower Silesian, 58-500
  • Place, Karkonosze Museum
    ‪9 min walk‬
  • Place, Jelenia Góra Market Square
    ‪18 min walk‬
  • Place, Rynek
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • Park view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Park view
  • Sleeps 1
  • 1 Twin Bed

About the area

Jelenia Gora

At Mercure Jelenia Gora, you'll be 14.7 km (9.1 mi) from Sports and Tourism Museum and 15 km (9.3 mi) from Alpine Coaster. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Restaurant, serves international cuisine and is open for lunch and dinner. Lobby bar is the hotel's own lobby lounge. Enjoy the sauna, kids' swimming pool and pool loungers. 2013 square feet (187 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3-property class Jelenia Gora hotel include Bialy Jar Ski Lift and Kolorowa Ski Lift.

What's nearby

  • Karkonosze Museum - 9 min walk - 0.8 km
  • Church of the Holy Cross - 17 min walk - 1.4 km
  • Jelenia Góra Market Square - 18 min walk - 1.6 km
  • Rynek - 4 min drive - 2.4 km
  • Karpacz Ski Resort - 23 min drive - 20.1 km

Getting around

  • Jelenia Gora Station - 19 min walk
  • Wroclaw (WRO-Copernicus) - 96 min drive

Restaurants

  • ‪Metafora Pub - ‬17 min walk
  • ‪cukru.cafe - ‬17 min walk
  • ‪KOBE Grill House - ‬16 min walk
  • ‪I Love Italy - ‬17 min walk
  • ‪Gruzińskie Smaki - ‬16 min walk

About this property

Mercure Jelenia Gora

Suburban hotel with sauna and spa services
Mercure Jelenia Gora offers its guests a kids' pool, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2013 square feet (187 square metres) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Mercure Jelenia Gora. For a fee, parking is available.

This 3-star Jelenia Gora hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Built in 1991
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Jelenia Gora offers 188 accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PLN 50
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PLN 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 40 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 60 for adults and from PLN 30 for children
  • Self-parking fee: PLN 35 per day
  • Pet fee: PLN 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: PLN 50 (subject to availability)
  • Late check-out fee: PLN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to noon
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jelenia Gora Mercure
Mercure Hotel Jelenia Gora
Mercure Jelenia Gora
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Jelenia Gora
Mercure Jelenia Gora Hotel Jelenia Gora

Frequently asked questions

What is the cancellation policy at Mercure Jelenia Gora?

Mercure Jelenia Gora offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Jelenia Gora?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Jelenia Gora on 29 Sept 2025 start from AU$109.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Jelenia Gora?

Yep, Mercure Jelenia Gora has a self car park for PLN 35 per day.

Is there a spa on site at Mercure Jelenia Gora?

There's no onsite spa, but this property does offer services like massages.

Does Mercure Jelenia Gora have a pool?

Mercure Jelenia Gora has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to noon.

Is Mercure Jelenia Gora family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Mercure Jelenia Gora is a hit with families.

Does Mercure Jelenia Gora serve breakfast?

Sure does, buffet breakfast is on offer weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Jelenia Gora?

No, Mercure Jelenia Gora does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Jelenia Gora?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Jelenia Gora?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Jelenia Gora?

Furry friends are welcome at Mercure Jelenia Gora, with food and water bowls on offer.