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The Croft Hotel, BW Signature Collection

3.0 star property
Hotel in Darlington with 24-hour business centre and 24-hour front desk

Photo gallery for The Croft Hotel, BW Signature Collection

Lunch and dinner served, British cuisine
Exterior
Terrace/patio
Reception
Standard Room, 1 Double Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Croft-on-Tees, Darlington, ENG, DL22ST
  • Rockliffe Hotel Spa
    ‪15 min walk‬
  • Croft Circuit
    ‪4 min drive‬
  • The Darlington Arena
    ‪6 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪14 min drive‬

Room options

About the area

Darlington

At The Croft Hotel, BW Signature Collection you'll be within a 20-minute walk of Rockliffe Hotel Spa and 3.3 km (2.1 mi) from Blackwell Grange Golf Club. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and a coffee shop/cafe. English breakfast is available on weekdays between 7 AM and 10 AM. .Attractions within a 30-minute drive of this 3-property class Darlington hotel include Yorkshire Dales National Park and North York Moors National Park.

What's nearby

  • Rockliffe Hotel Spa - 15 min walk - 1.3 km
  • Blackwell Grange Golf Club - 4 min drive - 4.6 km
  • Croft Circuit - 4 min drive - 4.6 km
  • The Darlington Arena - 6 min drive - 7.2 km
  • Raby Castle - 6 min drive - 6.9 km

Getting around

  • Darlington Station - 10 min drive
  • Durham (MME-Teesside Intl.) - 19 min drive

Restaurants

  • The Bay Horse
  • Copper Beech Hotel
  • The Mustard Tree
  • Chequers Inn
  • The Clubhouse

About this property

The Croft Hotel, BW Signature Collection

Hotel in Darlington with 24-hour business centre and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly The Croft Hotel, BW Signature Collection also features a terrace, express check-in, and room service (during limited hours). Free self parking is available.

This 3-star Darlington hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Built in 1825
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Croft Hotel, BW Signature Collection offers 24 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Darlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday English breakfast available 7 AM to 10 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1825
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Croft Darlington
Croft Hotel
Croft Hotel Darlington
Hotel Croft

Frequently asked questions

Is parking available at The Croft Hotel, BW Signature Collection?

Yep, The Croft Hotel, BW Signature Collection has a free self car park.

Is there a spa on site at The Croft Hotel, BW Signature Collection?

No, there is no spa at this property. Rockliffe Hotel Spa is a short 16-minute walk away.

What makes The Croft Hotel, BW Signature Collection a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Croft Hotel, BW Signature Collection.

Is The Croft Hotel, BW Signature Collection family-friendly?

You bet! With amenities such as children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that The Croft Hotel, BW Signature Collection is a hit with families.

Does The Croft Hotel, BW Signature Collection serve breakfast?

Yep, English breakfast is available on weekdays between 7 AM and 10 AM.

Is there a free airport shuttle available at The Croft Hotel, BW Signature Collection?

No, The Croft Hotel, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Croft Hotel, BW Signature Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Croft Hotel, BW Signature Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Croft Hotel, BW Signature Collection?

No, only service animals are allowed.

The Croft Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 380 reviews
Rating 8 - Good. 119 out of 380 reviews
Rating 6 - Okay. 42 out of 380 reviews
Rating 4 - Poor. 11 out of 380 reviews
Rating 2 - Terrible. 7 out of 380 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The WIFI was not good and could not get connected at all. Made trying to work from a lovely location difficult.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time at our friends wedding, the atmosphere and staff made it a memorable da
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Tim

Stayed 3 nights in Feb 2025

8/10 Good

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

jarred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bed

I basically used the hotel as a bed
Stayed 2 nights in Jan 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness
It's a shame that at breakfast when I had eggs benedict which should have muffins they did not have them, and gave me normal buns or burger buns.
Stayed 1 night in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, I highly recommend

Fabulous hotel. Attended a wedding here and it really is top quality, Lovely location, Good service, Great food and fabulous rooms. Highly recommended
Stayed 1 night in Nov 2024

8/10 Good

Steven J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where very helpful and made you feel very welcome. Service was fast and the staff were very polite and happy to assist. The room was clean, comfortable and spacious. I would happily stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Elaine

Liked: Cleanliness
It was understaffed and the staff that was there were trying to cope with a large wedding party
Stayed 2 nights in Sep 2024

6/10 Okay

Emmanuel

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel

Great stay, will be back
Stayed 1 night in Aug 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with parking out at the front. Easy check-in. Room was very clean and looked nice. In some areas it could do with a re-paint and the TV’s could be updated to smart TV so guests could stream their own media but otherwise a well equipped room with everything i needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel in a lovely village setting

Check in was great, we (me and my hubby), were there for a wedding and they allowed us to check in two hours early as the room was ready, which was a great help to us, to get unpacked and finish getting ready before the ceremony. The staff were friendly, professional and polite. Our room(number1), was delightful, lovely muted green colour scheme, with a very comfortable king size bed resulting in a good nights sleep. There was a nice bathroom with a big shower, just the job! Also provided was an iron and ironing board. For some reason we didn't have a kettle in our room, although the cups and tea and coffee were there, so perhaps an oversite of the domestic staff?We reported it at check out and they made a note of it. We were disappointed not to be able to have our morning tea in our room, as we always do prior to breakfast, but it wasn't a major issue. We had a full 'Classic' cooked breakfast which was lovely, although my yolks on my fried eggs were hard, but then I am particularly fussy over that, ha. I didn't say anything about it though, but I'm sure they would have changed them if I"d asked. We also had two pots of Yorkshire tea, which we thoroughly enjoyed. All in all a fantastic stay and would highly recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good Location for Croft Circuit

I was visiting Croft race circuit for a weekend race meeting. Local hotel to the track. Just one night. Checked in around 7:30pm. Hotel first impression was it was tired. But no probs - it was ok, I went on to reception. Waited few mins for someone to appear. Staff member appeared, eating. Then she went to get help. Was quite odd - like secret squirrel with the two girls whispering what room to give, I presume, as they moved the mouse around the screen. But all ok. Just auite odd. Up to the room. Adequate and looked fairly recently refurbished. I had a shower, made a call, and then went downstairs for a drink and food. It was 8:35pm. No-one was at bar to serve. It was a small bar. I went and found someone. Ordered a drink and asked for a menu, only to be told that food is stopped serving from 8:30. It was now 8:38. I had missed the opportunity for some food. I went back upstairs after my single drink. No dinner. There was a wedding reception at the hotel. I could hear the music until I fell asleep at around 11pm. A nice sleep. That’s the full summary. Checked out at 8am. I just left the key card in the quick check-out box and left for the circuit. But, all that said, which is more feedback to the hotel than anything else, I will ask myself the usual question - would I stay there again? Answer - all in all, I’d definitely stay there again.
Stayed 1 night in Jul 2024