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The Elser Hotel Miami

4.0 star property
Hotel with a nearby private beach, steps from Bayside Marketplace

Photo gallery for The Elser Hotel Miami

Relax by the rooftop pool surrounded by comfortable lounge chairs.
Property video
Enjoy breathtaking views of the marina and city skyline from this hotel's elevated vantage point.
Relax in a stylish space with a sofa, armchairs, and a sideboard, surrounded by lush greenery.
Enjoy cooking in this well-equipped kitchen with a microwave, oven, and clean tiled backsplash.

Popular amenities

  • Bar
  • Breakfast available
The current price is AU$351
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪1 min walk‬
  • Bayfront Park
    ‪1 min walk‬
  • Kaseya Center
    ‪8 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for City View Three Bedroom Suite with King/Queen/Two Twins

2 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

City View Three Bedroom Suite with King/Queen/Two Twins

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

2 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Suite, Multiple Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Suite with King Bed

Ocean View One Bedroom Suite with King Bed

Ocean View One Bedroom Suite with King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City View Three Bedroom Suite with King/Queen/Two Twins ADA

55-inch Smart TV with cable channels, TV

City View Three Bedroom Suite with King/Queen/Two Twins ADA

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for City View Three Bedroom Suite with King/Queen/Queen

Full-sized fridge, microwave, oven, stovetop

City View Three Bedroom Suite with King/Queen/Queen

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Ocean View Two Bedroom Suite with King/Queen

Ocean View Two Bedroom Suite with King/Queen | Living room

Ocean View Two Bedroom Suite with King/Queen

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View Two Bedroom Suite with King/Queen ADA

Balcony view

Ocean View Two Bedroom Suite with King/Queen ADA

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Suite with King Bed ADA

2 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Ocean View One Bedroom Suite with King Bed ADA

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Three Bedroom Suite with King/Queen/Queen

55-inch Smart TV with cable channels, TV

Ocean View Three Bedroom Suite with King/Queen/Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bay View Studio with King Bed ADA

2 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Bay View Studio with King Bed ADA

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Three Bedroom Suite with King/King/Queen

Bay View Three Bedroom Suite with King/King/Queen

Bay View Three Bedroom Suite with King/King/Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 107 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Bay View One Bedroom Suite with King Bed ADA

Balcony view

Bay View One Bedroom Suite with King Bed ADA

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View One Bedroom Suite with King Bed

2 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Bay View One Bedroom Suite with King Bed

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Studio with King Bed

Bay View Studio with King Bed

Bay View Studio with King Bed

9.2 out of 10
Wonderful
(152 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City View One Bedroom Suite with King Bed

City View One Bedroom Suite with King Bed | Living room

City View One Bedroom Suite with King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Bay View Two Bedroom Suite with King/Queen

2 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Bay View Two Bedroom Suite with King/Queen

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Bay View Two Bedroom Suite with King/Queen ADA

2 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Bay View Two Bedroom Suite with King/Queen ADA

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

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About the area

Miami

The Elser Hotel Miami puts you in the heart of Miami, within steps of popular attractions like Bayside Marketplace and Downtown Miami Shopping District. Highlights at this hotel include 2 bars/lounges, a nearby private beach and a restaurant. .The restaurant, Vice Versa, is open for dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool cabanas. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a short walk walk of this 4-property class Downtown Miami hotel include Kaseya Center and Bayfront Park.

What's nearby

  • Downtown Miami Shopping District - 1 min walk - 0.0 km
  • Bayside Marketplace - 1 min walk - 0.2 km
  • Bayfront Park - 1 min walk - 0.2 km
  • Kaseya Center - 8 min walk - 0.7 km
  • Brickell City Centre - 17 min walk - 1.5 km

Getting around

  • Freedom Tower Metromover Station - 3 min walk
  • Miami Central Brightline Train Station (EKW) - 11 min walk
  • Miami, FL (MPB-Public Seaplane Base) - 7 min drive

Restaurants

  • ‪Bubba Gump Shrimp Co - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Mojito Bar - ‬4 min walk
  • ‪Five Guys - ‬4 min walk

About this property

The Elser Hotel Miami

Hotel with a nearby private beach, steps from Bayside Marketplace
A private beach is featured. The Elser Hotel Miami offers its guests an outdoor pool, a 24-hour health club, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

  • 1 building
  • 646 guestrooms or units
  • 49 levels
  • 2 bars or lounges
  • Built in 2022
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Beds feature Tempur-Pedic mattresses. 55-inch Smart televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 25 to 50 for children
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vice Versa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults and USD 25 to 50 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

Frequently asked questions

What is the cancellation policy at The Elser Hotel Miami?

The Elser Hotel Miami offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Elser Hotel Miami?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at The Elser Hotel Miami on 25 Aug 2025 start from AU$249.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Elser Hotel Miami?

Yep, The Elser Hotel Miami has secured covered valet parking with in/out privileges for USD 75 per night.

Are there any beaches close to The Elser Hotel Miami?

The closest beach to The Elser Hotel Miami is Miami Beach Beaches (6.4 km).

Does The Elser Hotel Miami have a pool?

Yep, and guests love it! The Elser Hotel Miami has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Elser Hotel Miami?

The Elser Hotel Miami features a 24-hour health club, an outdoor pool and 1 hot tub. All guestrooms come with Tempur-Pedic beds, espresso makers and dining areas.

What makes The Elser Hotel Miami a romantic place to stay?

1 hot tub and beach cabanas, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Elser Hotel Miami.

Is The Elser Hotel Miami family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that The Elser Hotel Miami is a hit with families.

Does The Elser Hotel Miami serve breakfast?

Yep, cooked-to-order breakfast is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Elser Hotel Miami?

No, The Elser Hotel Miami does not offer an airport shuttle service.

Is there a bar or restaurant at The Elser Hotel Miami?

Yep, they've got a beach bar and an onsite restaurant.

What time are check-in & check-out at The Elser Hotel Miami?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2206 out of 2979 reviews
Rating 8 - Good. 386 out of 2979 reviews
Rating 6 - Okay. 172 out of 2979 reviews
Rating 4 - Poor. 98 out of 2979 reviews
Rating 2 - Terrible. 117 out of 2979 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Trevor Wilfred

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I absolutely love this hotel but the housekeeping was terrible! I had to call multiple times to have my room cleaned and when they did finally come, it still wasn't cleaned properly. When I asked for fresh towels, they'd bring me 1 towel knowing well that it was two of us staying there. I'd specifically ask for 2 sets of all three sizes of towels and still receive 1 towel. It was quite frustrating. Additionally, my dryer didn't get hot work when trying to do my laundry and the tv's quality was really bad when playing dark movies or tv scenes. I absolutely loved everything else about this hotel.
Stayed 6 nights in Apr 2025

2/10 Terrible

Yingle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
The duvet in my room had a large food stain and was missing its cover. I called the concierge multiple times to request a clean one, but no one came for two hours. At 11:00 PM, I ended up carrying the dirty duvet down to the front desk myself. Only then did someone finally bring a clean one to the room. I attempted to file a complaint with the front desk manager, unfortunately he asked me to speak with a specific housekeeping manager. When I asked to escalate the issue, I was given the name of another manager I was supposedly able to speak with the next morning before my departure. Of course, when I went to the front desk the following morning, I was told the manager was “in a meeting”. This experience fell far below the standards of a reputable hotel, both in terms of cleanliness and responsiveness to guest concerns.(one staff member from the front desk did try his best to help though) In my view, this establishment operates more like a collection of apartments managed by a third-party contractor than a true hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jameel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tawana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Dallas

Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elser is the perfect hotel to stay if you are going on a cruise. Everything you need away from home.
Stayed 1 night in Apr 2025

10/10 Excellent

Pius

Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was great. Very stylish and modern. The pool was amazing overlooking the bay and downtown Miami. Would definitely stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Preeti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good property with great view
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

6/10 Okay

Dritan

Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Parking 75$ daily
Stayed 2 nights in Apr 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Fire Drill got us climbing 37 flights of stairs

Stayed as a family of 4 adults. Only had two chairs to sit for a meal. Called multiple times. No bed sheets for the pull out sofa. Fire alarm went off and had to climb down 37 flights of stairs for what ended up a drill. One adult has heart problems. And volume didn’t work on tv.
Stayed 1 night in Apr 2025

4/10 Poor

Diana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will be charge a lot more than you're paying here. Paid $390 total for 1 night for the smallest room.
Stayed 1 night in Apr 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Chasity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!

This will be my go to from here on out. This place is BEAUTIFUL, clean, modern, and everyone was beyond helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Elser was an amazing place to stay at. They had everything we needed. This hotel is a must!
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great veiws, clean and convenient.
Rooftop pool
Pool restaurant
Full refrigerator
Snacks and drinks
Stayed 1 night in Apr 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is great for exploring downtown Miami. We were able to walk from the Brightline station and then walk to most of the things we wanted to do. The hotel was very clean and comfortable and offered great views. I would stay here again for sure.
Stayed 3 nights in Feb 2025

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Not Ideal

Check-in was delayed by nearly two hours, and it wasn’t until we firmly expressed our frustration that staff made an effort to prioritize our group. This was particularly disappointing, as we had completed an in-person pre-check-in five hours earlier. Additionally, the room key cards only grant access to your assigned floor, the lobby, and pool levels. This posed a significant inconvenience, as our elderly, disabled parents were on a different floor. We had no way to get to them unless they came to the lobby to escort us, which was a considerable hardship. While the rooms themselves were clean and comfortable, the disorganized check-in process and restrictive elevator access made for a frustrating experience. The surrounding neighborhood also didn’t feel particularly inviting, and the on-site restaurant offered limited, overpriced options. While the staff were nice, overall, the logistical challenges and lack of thoughtful accommodations for families with accessibility needs will prevent me from returning.
Stayed 1 night in Apr 2025