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W Mexico City

5.0 star property

Photo gallery for W Mexico City

Penthouse, 1 King Bed, Balcony, City View | Living room
Penthouse, 1 King Bed, Balcony, City View | Living room
Penthouse, 1 King Bed, Balcony, City View
Exterior
Penthouse, 1 King Bed, Balcony, City View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$511
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
Campos Eliseos 252, Chapultepec, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(36 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom, City View, Corner

Premier Suite, 1 Bedroom, City View, Corner

Premier Suite, 1 Bedroom, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner (urban)

Suite, 1 Bedroom, City View, Corner (urban)

Suite, 1 Bedroom, City View, Corner (urban)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed with Sofa bed, Balcony, City View

Penthouse, 1 King Bed with Sofa bed, Balcony, City View

Penthouse, 1 King Bed with Sofa bed, Balcony, City View

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Balcony, City View

Penthouse, 1 King Bed, Balcony, City View

Penthouse, 1 King Bed, Balcony, City View

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Lobby

Hyatt Regency Mexico City

Polanco
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,425 reviews
The price is AU$540
includes taxes & fees
5 Apr - 6 Apr
Hyatt Regency Mexico City

About the area

Mexico City

A luxury stay in Mexico City awaits you at W Mexico City. Within a short 5-minute stroll, you'll find popular places like Paseo de la Reforma and Avenida Presidente Masaryk. Highlights at this hotel include 2 restaurants, a full-service spa and a gym. .A day of pampering can include massages and aromatherapy along with access to the sauna. Living Room Bar serves Mexican cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to bike hire. Business amenities include 9 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class Polanco hotel include Auditorio Nacional and Chapultepec Park.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Lincoln Park - 3 min walk - 0.3 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Auditorio Nacional - 3 min walk - 0.3 km
  • Chapultepec Park - 7 min walk - 0.6 km

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Auditorio Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Cantina La No. 20 - ‬2 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Bajío - ‬2 min walk
  • ‪The Palm - ‬2 min walk

About this property

W Mexico City

W Mexico City offers its guests a full-service spa, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury W Mexico City. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 237 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 2003
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
W Mexico City offers 237 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

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Hyatt Regency Mexico City
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,425 reviews
The price is AU$540
includes taxes & fees
5 Apr - 6 Apr
Hyatt Regency Mexico City

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 90 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 640 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Living Room Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 640 for adults and from MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus a one-off MXN 1350 cleaning fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

What is the cancellation policy at W Mexico City?

W Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Mexico City?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at W Mexico City on 12 Apr 2026 start from AU$511, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Mexico City?

Yep, W Mexico City has valet parking for MXN 90 per night.

Is there a spa on site at W Mexico City?

Yep, there is an onsite spa at W Mexico City. You'll enjoy heaps of services like body scrubs, facials and body treatments.

What luxury perks are available at W Mexico City?

W Mexico City features a full-service spa, a health club and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes W Mexico City a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at W Mexico City.

Does W Mexico City serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at W Mexico City?

No, W Mexico City does not offer an airport shuttle service.

Is there a bar or restaurant at W Mexico City?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Mexico City?

Check-in begins at 3 PM. Check-out time is noon.

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 159 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Zeina Samer, the woodlands

Stayed 4 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 4 nights in Dec 2025

10/10 Excellent

Paola

Stayed 5 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms
Stayed 4 nights in Nov 2025

8/10 Good

Anthony

Stayed 4 nights in Nov 2025

10/10 Excellent

Mireya

Stayed 1 night in Nov 2025

10/10 Excellent

Isidro

Liked: Cleanliness, amenities, property conditions & facilities
Services was great!
Stayed 3 nights in Nov 2025

10/10 Excellent

luis, Richmond Hills

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Everyone was very friendly and willing to help at any time.
Stayed 3 nights in Nov 2025

10/10 Excellent

RONALD

Stayed 4 nights in Nov 2025

10/10 Excellent

Forrest

Stayed 2 nights in Nov 2025

10/10 Excellent

nigel

Liked: Cleanliness, amenities, property conditions & facilities
Super hotel. Lovely staff and breakfast. Great room. Nice little spa. Would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

nigel

Liked: Cleanliness, amenities, property conditions & facilities
Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
Stayed 1 night in Nov 2025

4/10 Poor

Jay

Me
Stayed 3 nights in Oct 2025

10/10 Excellent

Meera

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean rooms, friendly staff, safe location
Stayed 3 nights in Oct 2025

8/10 Good

Elliot Sanford, DANA POINT

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polanco is a nice alternative to Condessa. Hotel is located in the quiet heart of Polanco...very walkable for food and coffee. Lobby is well appointed but room decor is on the border between eurochic and vulgar. The art and green light around the bed come to mind on that latter end of the continuum. Room was large. Shower was wonferful. Bed and linens was very comfortable . Toiletries were high end. Room was clean but had to ask for daily cleaning two days when we returned in late afternoon and the room still hadn't been cleaned. Service kind. All were patient with our Spanish. Would stay there again but also want to explore other CDMX hotels.
Stayed 3 nights in Oct 2025

2/10 Terrible

Hubert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beware travelers, it is not a 5-star hotel. Rooms are poorly maintained (dented and scratched furniture) and the common areas are worn out. Not worth the asked price at all. Very disappointed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Allan, Any city

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Shamli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, amenities
Todo bien gracias
Stayed 3 nights in Sep 2025

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
I asked the staff about m
Stayed 3 nights in Sep 2025

8/10 Good

Diakhoumba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle, Layton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean property. Awesome neighborhood with lots to do and see.
Stayed 2 nights in Aug 2025

10/10 Excellent

Magid

Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, excellent location, excellent service, excellent restaurants!
Stayed 3 nights in Aug 2025