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Volga, Member of Preferred Hotels & Resorts

4.0 star property

Photo gallery for Volga, Member of Preferred Hotels & Resorts

Outdoor pool, free pool cabanas, pool umbrellas
Property video
Rooftop terrace
Reception
50-inch Smart TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$562
includes taxes & fees
2 June - 3 June

Explore the area

View map
Río Volga 105 Cuauhtemoc, Mexico City, 06500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Living area

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Mexico City

Volga, Member of Preferred Hotels & Resorts places you in the centre of Mexico City, within a short 5-minute stroll of Paseo de la Reforma and Angel of Independence Monument. Highlights at this Mediterranean hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The fine-dining restaurant, ELORA, is open for breakfast, lunch and dinner. Roof Garden is the hotel's own rooftop bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. Free full breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4-property class Reforma hotel, you'll be 2 km (1.2 mi) from National Museum of Anthropology and 3 km (1.9 mi) from Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Diana the Huntress Fountain - 2 min walk - 0.2 km
  • Angel of Independence Monument - 5 min walk - 0.5 km
  • U.S. Embassy - 8 min walk - 0.8 km
  • National Museum of Anthropology - 4 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪Don Asado - ‬2 min walk
  • ‪Peltre Lonchería - ‬1 min walk
  • ‪Tacos De Armando - ‬1 min walk
  • ‪Hooters - ‬2 min walk

About this property

Volga, Member of Preferred Hotels & Resorts

Volga, Member of Preferred Hotels & Resorts offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at the business-friendly Volga, Member of Preferred Hotels & Resorts. You'll have access to the outdoor pool at a partner property.

This Mediterranean Mexico City hotel is smoke free.

  • 50 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 bars or lounges
  • Built in 2023
  • Full breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Bellhop
  • No smoking on site
  • Dining venue
  • Swim-up bar
Volga, Member of Preferred Hotels & Resorts offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ELORA
  • Minos Bar
  • Roof Garden

Things to do

  • 24-hour health club
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Outdoor pool (guest access)
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 2 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 52.20 per pet (varies based on length of stay), plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 265 per day
  • Service fee: USD 30 per accommodation, per night
  • A damage deposit of USD 270 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 52.20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Volga Hotel
Volga Mexico City
Volga Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Volga, Member of Preferred Hotels & Resorts?

Volga, Member of Preferred Hotels & Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Volga, Member of Preferred Hotels & Resorts?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Volga, Member of Preferred Hotels & Resorts on 2 June 2026 start from AU$562, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Volga, Member of Preferred Hotels & Resorts?

There's no onsite spa, but this property does offer services like massages.

Does Volga, Member of Preferred Hotels & Resorts have a pool?

Volga, Member of Preferred Hotels & Resorts has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Volga, Member of Preferred Hotels & Resorts?

Volga, Member of Preferred Hotels & Resorts features a 24-hour health club, an outdoor pool and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes Volga, Member of Preferred Hotels & Resorts a romantic place to stay?

Wine-tasting room and poolside dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Volga, Member of Preferred Hotels & Resorts.

Does Volga, Member of Preferred Hotels & Resorts serve breakfast?

You bet, free full breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Volga, Member of Preferred Hotels & Resorts?

No, Volga, Member of Preferred Hotels & Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at Volga, Member of Preferred Hotels & Resorts?

Yep, you can grab a meal at Volga, Member of Preferred Hotels & Resorts's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Volga, Member of Preferred Hotels & Resorts?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Volga, Member of Preferred Hotels & Resorts?

Cats and dogs are welcome at Volga, Member of Preferred Hotels & Resorts, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Volga, Member of Preferred Hotels & Resorts Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 171 reviews
Rating 8 - Good. 27 out of 171 reviews
Rating 6 - Okay. 12 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chazmar Martinez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Volga is absolutely beautiful — truly stunning in every sense. The design, ambiance, and attention to detail make it feel special the moment you walk in. What really sets this hotel apart, though, is the service. Every single person we interacted with was incredibly kind, welcoming, and attentive. You can feel that hospitality here is genuine, not forced. Arturo, in particular, stood out and deserves special recognition. He went above and beyond from the start — giving us a full tour of the hotel, sharing its story, the ups and downs, and all the thoughtful details that make Volga what it is. His warmth, professionalism, and pride in the hotel made such a lasting impression and truly elevated our stay. Hotel Volga is very lucky to have Arturo on their team. We felt so welcomed and taken care of, and we can’t wait to come back.
Stayed 4 nights in Jan 2026

8/10 Good

Thelma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the service and attention from all the staff was excellent, the bedroom set up was somewhat uncomfortable for us, older adults. Many beautiful features, the wall, the lounge, the restaurant, the movable roof, the cube mid building and rooftop.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was spotless. The staff was amazing. Everything was nice and clean, prepared.
Stayed 1 night in Jan 2026

10/10 Excellent

Shanel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Kortney

Stayed 5 nights in Jan 2026

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Rosswell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and a beautiful hotel.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

cauthen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in Mexico city. The urban cenote concept has been executed expertly
Stayed 1 night in Dec 2025

10/10 Excellent

Marciano

Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

JasmineHope

Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2025

10/10 Excellent

cauthen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed in. Underrated and would be our go to for Mexico city.
Stayed 3 nights in Dec 2025

8/10 Good

Sylvia Katarina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is honestly beautiful. All of the spaces are wonderfully curated. The rooms were great as well. The breakfast was also delicious. And the staff was super friendly. My only complaint is that you can hear the music from the lobby or any other noise in your room, both at night and in the morning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness
This hotel was amazing. The decor is beautiful and the service was excellent. Highly recommended!
Stayed 4 nights in Nov 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and centrally located. I wasn’t the biggest fan of the food as I was hoping for a bit more comfort options but it’s quite a posh hotel so that’s expected. I recommend this place for a cocktail and ambience. The atrium style of the floors results in lots of sound carrying but the hotel does a great job observing quiet hours. Because this is an architectural wonder of a hotel the layout of the bedroom is not for privacy in case that’s an issue.
Stayed 4 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture!
Stayed 5 nights in Nov 2025

10/10 Excellent

jesse

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Everything about this hotel was fantastic. Excellent service, very courteous staff, great breakfast, and great coffee. The beds and pillows were extremely comfortable. I even had to ask which brand of bedding they use.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Clean and spacious
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness
The service was amazing! The place is at a perfect location. The hotel is beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025