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The Ritz-Carlton, Mexico City

5.0 star property

Photo gallery for The Ritz-Carlton, Mexico City

Bar (on property)
Club Suite, 1 King Bed
Exterior
Indoor pool
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$1,864
includes taxes & fees
1 May - 2 May

Explore the area

View map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Terrace)

  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace)

  • Park view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (City View)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (City View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner)

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View)

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Park View)

  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

  • Park view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Corner)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Park View (Corner)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Park View

Luxury Suite, 1 King Bed, Park View | Living room

Luxury Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View | Living room

Royal Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room

Club Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

A luxury stay in Mexico City awaits you at The Ritz-Carlton, Mexico City. Within a 5-minute stroll you'll find Paseo de la Reforma and Angel of Independence Monument within a 15-minute walk. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Samos Sabores Míos, is open for breakfast, brunch, lunch and dinner. Carlotta Reforma is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a gym and massage/treatment rooms. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:30 AM and on weekends between 7:00 AM and 12:30 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .With a stay at this 5-property class Reforma hotel, you'll be 2.3 km (1.4 mi) from Auditorio Nacional and 4.1 km (2.6 mi) from World Trade Center Mexico City.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Torre Mayor - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Chapultepec Castle - 10 min walk - 0.9 km
  • Angel of Independence Monument - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 6 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Ling Ling - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Il Becco - ‬3 min walk
  • ‪Samos - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

The Ritz-Carlton, Mexico City offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Mexico City. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 58 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and a safe. This accommodation is furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Similar properties

Exterior
Sofitel Mexico City Reforma
Reforma
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.8 out of 5, Exceptional, 971 reviews
The price is AU$746
includes taxes & fees
8 May - 9 May
Sofitel Mexico City Reforma

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 200 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 12:30 PM on weekends; MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Carlotta Reforma
  • Samos Sabores Míos

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 58 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 3502 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 600.00 for adults and from MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Mexico City?

The Ritz-Carlton, Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Mexico City?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on 1 May 2026 start from AU$1,864, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Mexico City?

Yep, The Ritz-Carlton, Mexico City has valet parking for MXN 200 per night.

Is there a spa on site at The Ritz-Carlton, Mexico City?

Yep, there is an onsite spa at The Ritz-Carlton, Mexico City. You'll enjoy services like massages.

Does The Ritz-Carlton, Mexico City have a pool?

The Ritz-Carlton, Mexico City has an indoor pool.

What makes The Ritz-Carlton, Mexico City a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Mexico City.

Is The Ritz-Carlton, Mexico City family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and art supplies in the guestrooms, it's no surprise that The Ritz-Carlton, Mexico City is a hit with families.

Does The Ritz-Carlton, Mexico City serve breakfast?

Yep, cooked-to-order brekkie is served on weekdays between 7:00 AM and 11:30 AM and weekends from 7:00 AM to 12:30 PM.

Is there a free airport shuttle available at The Ritz-Carlton, Mexico City?

No, The Ritz-Carlton, Mexico City does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Mexico City?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Ritz-Carlton, Mexico City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Mexico City?

Cats and dogs are welcome at The Ritz-Carlton, Mexico City, with food and water bowls and litter trays on offer.

The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 246 reviews
Rating 8 - Good. 17 out of 246 reviews
Rating 6 - Okay. 13 out of 246 reviews
Rating 4 - Poor. 2 out of 246 reviews
Rating 2 - Terrible. 9 out of 246 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Stayed 2 nights in Jan 2026

10/10 Excellent

Alfonso

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 4 nights in Dec 2025

10/10 Excellent

Atalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and the view it is fenomenal
Stayed 1 night in Dec 2025

4/10 Poor

Luis

Business traveller
Liked: Cleanliness
Disliked: Amenities
This Ritz Hotel have not the level for one ritz around the world. Very poor the rooms ( closets… Spaces … etc ).
Very poor closet impractical totality
The poor decoration and furnishings…
Nice view that’s all
Stayed 2 nights in Dec 2025

10/10 Excellent

CARLOS, New York

Stayed 5 nights in Nov 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities
excelent
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Amenities
Wonderful stay!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Ritz Carlton I have ever stayed in!
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Stayed 3 nights in Sep 2025

10/10 Excellent

Greggory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gh
Stayed 4 nights in Aug 2025

10/10 Excellent

Trevor

Stayed 3 nights in Sep 2025

10/10 Excellent

Tareq

Stayed 3 nights in Sep 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Stayed 4 nights in Sep 2025

10/10 Excellent

Oxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply excellent and what’s expected. One of the best hotels in Mexico City with the best unobstructed view. From the moment I arrived, this property exceeded every expectation. The panoramic views of the city are absolutely breathtaking and truly unmatched - you feel like you’re on top of the world. The sauna and the steamroom were a perfect retreat after exploring the bustling city, offering a serene space to unwind and recharge. The coffee service was exceptional - rich, perfectly brewed, and served with the attention to detail you’d expect from The Ritz. The tequila tasting was an absolute highlight of my stay. The selection was curated beautifully, and the experience was both educational and thoroughly enjoyable. It’s clear they take pride in showcasing Mexico’s finest spirits. Every amenity was thoughtfully designed and impeccably maintained. The staff’s attention to detail was remarkable, and their genuine hospitality made the entire experience feel effortless and luxurious. I got a private room for my work meeting and it was perfectly private. This is hospitality at its finest - sophisticated yet warm, grand yet personal. If you’re looking for an unforgettable stay in Mexico City with world-class service, stunning views, and exceptional amenities, look no further. This hotel sets the gold standard for luxury hospitality in the city. I can’t wait to return.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacinda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Wilfedo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
Stayed 5 nights in Jul 2025

8/10 Good

Omar

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent. Excellent location with plenty of options within walking distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of our favorite hotels ever. Just incredible.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deividas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Darrah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
Stayed 5 nights in Jul 2025