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The Alest Hotel

4.0 star property
Upscale hotel, walk to Paseo de la Reforma

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Photo gallery for The Alest Hotel

Reception
Terrace/patio
Front of property
Premium bedding, free minibar, in-room safe, individually decorated
Restaurant
Reviews
9.8

Exceptional

Popular amenities

  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Popular LocationAuditorio Nacional9 min walk
  • Popular LocationChapultepec Park11 min walk
  • Popular LocationCentro Citibanamex Convention Center5 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)53 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite (Junior)

Deluxe Suite (Junior)

Deluxe Suite (Junior)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand)

Deluxe Room (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double Room (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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for 1 night
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About the area

Mexico City

At The Alest Hotel you'll be within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Auditorio Nacional. Highlights at this hotel include free continental breakfast, a restaurant and free valet parking. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 4-property class Polanco hotel include Chapultepec Park and Parque Zoologico de Chapultepec.

What's nearby

  • Auditorio Nacional - 9 min walk
  • Chapultepec Park - 11 min walk
  • Parque Zoologico de Chapultepec - 11 min walk
  • Antara Polanco - 20 min walk
  • Centro Citibanamex Convention Center - 5 min drive

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Rosa Negra Polanco - ‬3 min walk
  • ‪Restaurante Mythos - ‬2 min walk
  • ‪Maison Belen - ‬3 min walk
  • ‪La Aceituna - ‬2 min walk
  • ‪El Chanclas - ‬3 min walk

About this property

The Alest Hotel

Upscale hotel, walk to Paseo de la Reforma
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly The Alest Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 23-inch Smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Alest Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at The Alest Hotel?

The Alest Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Alest Hotel?

As of 21 June 2024, prices found for a 1-night stay for 2 adults at The Alest Hotel on 26 June 2024 start from AU$423.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Alest Hotel?

Yep, The Alest Hotel has free valet parking.

What makes The Alest Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Alest Hotel.

Does The Alest Hotel serve breakfast?

You bet, complimentary continental brekkie is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Alest Hotel?

No, The Alest Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Alest Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Alest Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Alest Hotel?

No, pets and service animals are not allowed.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 109 out of 123 reviews" "
Rating 8 - Good. 8 out of 123 reviews" "
Rating 6 - Okay. 5 out of 123 reviews" "
Rating 4 - Poor. 0 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff truly goes above and beyond. Wonderful breakfast. Extremely clean. Very convenient location.

10/10 Excellent

Maria Antonia

Stayed 4 nights in Feb 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many hotels in Mexico City including the Four Seasons, the St. Regis and the J.W. Marriott. All are beautiful hotels but are large and impersonal. The Alest feels like home. It is is beautifully appointed and comfortable. It is right in the heart of Polanco, an easy walk from the best restaurants and bars but on a very quiet street so one step removed from the hustle and bustle. What really sets the Alest apart though is the staff. They really want you to feel at home and they strive to accommodate your every need. Victor is incredible. He learned my wife’s and my name and the first day and greeted us by name every time we saw him the rest of our trip. Much has been written about the beautiful design of the hotel and it is beautiful but the ambiance created by the staff is what makes it truly remarkable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kimberly

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent, one thing is when AC comes on it has a slight odor
Stayed 5 nights in Feb 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Polanco
The hospitality staff to the cozy vibes and the modern layout, to the products provided… Everything at this hotel was a 10/10. Thank you, Victor and EVERYONE! We felt safe and happy amongst the center of Polanco!
Stayed 3 nights in Jan 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Tatianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff, decor and cleaning. Thank you The Alest Hotel for making our stay perfect and enjoyable.
Stayed 5 nights in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and beautiful friendly staff
Stayed 1 night in Oct 2023