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Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with a 24-hour health club, steps from U.S. Embassy

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
Meeting facility
Exterior
Outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
The current price is AU$302
includes taxes & fees
30 May - 31 May

Explore the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • U.S. Embassy
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪3 min walk‬
  • Reforma 222
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Lounge

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Sheraton Mexico City Maria Isabel Hotel puts you in the heart of Mexico City, within steps of U.S. Embassy and Angel of Independence Monument. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .A day of pampering can include deep-tissue massages, facials and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Reforma hotel include British Embassy and Reforma 222.

What's nearby

  • U.S. Embassy - 1 min walk - 0.1 km
  • Angel of Independence Monument - 3 min walk - 0.3 km
  • Reforma 222 - 7 min walk - 0.7 km
  • Chapultepec Castle - 3 min drive - 2.1 km
  • National Museum of Anthropology - 3 min drive - 2.9 km

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Hotel with a 24-hour health club, steps from U.S. Embassy
Sheraton Mexico City Maria Isabel Hotel offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Mexico City Maria Isabel Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Mexico City Maria Isabel Hotel offers 756 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Languages

English, Spanish

Similar properties

Exterior

Galeria Plaza Reforma

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,707 reviews
The price is AU$276
includes taxes & fees
4 May - 5 May
Galeria Plaza Reforma

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 460 for adults and from MXN 230 for children
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus a one-off MXN 1300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Sheraton Mexico City Maria Isabel Hotel?

Sheraton Mexico City Maria Isabel Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Mexico City Maria Isabel Hotel?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Sheraton Mexico City Maria Isabel Hotel on 30 May 2025 start from AU$302.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Mexico City Maria Isabel Hotel?

Yep, Sheraton Mexico City Maria Isabel Hotel has valet parking for MXN 200 per day.

Is there a spa on site at Sheraton Mexico City Maria Isabel Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

Does Sheraton Mexico City Maria Isabel Hotel have a pool?

Sheraton Mexico City Maria Isabel Hotel has an outdoor pool.

What luxury perks are available at Sheraton Mexico City Maria Isabel Hotel?

Sheraton Mexico City Maria Isabel Hotel features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes Sheraton Mexico City Maria Isabel Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Mexico City Maria Isabel Hotel.

Is Sheraton Mexico City Maria Isabel Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Mexico City Maria Isabel Hotel is a hit with families.

Does Sheraton Mexico City Maria Isabel Hotel serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Sheraton Mexico City Maria Isabel Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sheraton Mexico City Maria Isabel Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Mexico City Maria Isabel Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1391 out of 1955 reviews
Rating 8 - Good. 320 out of 1955 reviews
Rating 6 - Okay. 141 out of 1955 reviews
Rating 4 - Poor. 45 out of 1955 reviews
Rating 2 - Terrible. 58 out of 1955 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Stayed 4 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Dec 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Blanca

Stayed 4 nights in Jan 2025

10/10 Excellent

LESLIE

Stayed 3 nights in Oct 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service
There were some visible dents in the door frame and the bathroom door that showed lack of maintenance
Stayed 1 night in Jan 2025

8/10 Good

Gary Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is very central. The gym, pool, restaurants and services are excellent as is the room cleaning. The air conditioning is abit noisy though. Being next to the American Embassy makesit interesting. If using the taxis from the hotel, check the ptices.. they can and do change.
Stayed 7 nights in Jan 2025

10/10 Excellent

Francesco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff and wonderful facilities-
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Sheraton stay was perfect! Staff was super helpful and attentive. Lots of options for activities around the area and plenty of dining options within the hotel. Highly recommend the breakfast buffet it is made to order as well. Facility was clean and room was spacious. I would stay here again anytime! 10/10 ☺️
Stayed 2 nights in Jan 2025

6/10 Okay

Victorina

Stayed 3 nights in Jan 2025

4/10 Poor

Anilla

Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Anilla

Disliked: Property conditions & facilities, room comfort

Stay elsewhere if you treasure your sleep

This building is very outdated. The walls are so thin, you can hear your neighbors talking. I had to call the front desk to complain at 1am about it. There was no hot water when I woke up at 430am. There was also a bug that got into my room on the 9th floor.
Stayed 1 night in Jan 2025

10/10 Excellent

Devendra

Stayed 4 nights in Dec 2024

10/10 Excellent

YAMINI

Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A terrific experience with this facility and its staff. I had a great time in Mexico City and this hotel proved a conveniently located, clean and very welcoming part of my terrific visit!
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This property was a clean, safe "home base" for my first exploration of Mexico City. The staff was welcoming and friendly and helped with all of my few requests. I highly recommend this Sheraton and its exceptional staff.
Stayed 1 night in Jan 2025

2/10 Terrible

DANHAI

Stayed 2 nights in Jan 2025

6/10 Okay

Praveen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Service was 2 star level. Coffee machine was not working and it took them 2 days to get someone to replace the machine after I made a serious complaint at the front desk. Carpet was ripped. Other than Name quality of the hotel was 3 star and service was 2 star level.
Stayed 4 nights in Dec 2024

10/10 Excellent

joanna

Stayed 1 night in Dec 2024

10/10 Excellent

charlyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Angel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo A

Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Dec 2024