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Pandora House

Property class: 3

Photo gallery for Pandora House

A modern living room with a leather sofa, wooden coffee table, and a blue chair. There is a kitchen area in the background with wooden cabinets and a dining table.
A balcony with a metal railing overlooking a garden and a bed with a wooden headboard.
A modern hotel room with a wooden floor, a bed, a desk, a chair, a kitchen area with a microwave and a coffee maker, and a large window with a view of trees.
A modern room with a large window, a small kitchen area, and a dining table with chairs.
A modern kitchen with wooden cabinetry, a marble countertop, and a built-in microwave.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • 24/7 front desk
  • Bar
  • Room service
The current price is AU$147
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
35 Nápoles Juárez, Mexico City, CDMX, 06600
  • Place, Reforma 222
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

A compact hotel room with a bed, bedside table, and a small kitchenette.

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, wooden flooring, a dining area, and a view of greenery outside.

Deluxe Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

A balcony with a metal railing overlooking a cityscape, a bed with a wooden nightstand, and a wall-mounted lamp.

Superior Apartment

  • 115 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 King Beds

View all photos for Studio

A compact hotel room with a bed, bedside table, and a small kitchenette.

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Deluxe King

A modern hotel room with a wooden floor, a bed, a desk, a chair, a kitchen area with a microwave and a coffee maker, and a large window with a view of trees.

Studio Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Apartment

A balcony with a view of a cityscape, including tall buildings and greenery.

Presidential Apartment

  • City view
  • 4 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

View all photos for PH1

A bedroom with a large bed, bedside lamps, a wooden floor, a round table, and a chair.

PH1

  • 110 sq m
  • Sleeps 8
  • 2 Queen Beds and 2 King Beds

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A modern hotel room with a balcony, a bed, and a view of the city.

ULIV Mexico City

Roma Norte
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 2,106 reviews
The price is AU$178
includes taxes & fees
14 Oct - 15 Oct
ULIV Mexico City

About the area

Mexico City

At Pandora House you'll be within just a 15-minute stroll of Paseo de la Reforma and Angel of Independence Monument. .Each apartment features free WiFi, a Smart TV and free bottled water. In-room dining is convenient with amenities like a kitchenette and room service. A microwave, a rainfall showerhead and a safe are also available. Bathrooms are shared. .At the apartment building's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-out.
View more Apartments in Mexico CityOpens in a new window

What's nearby

  • Avenida Insurgentes - 2 min walk - 0.2 km
  • Reforma 222 - 3 min walk - 0.3 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • U.S. Embassy - 10 min walk - 0.9 km
  • Angel of Independence Monument - 14 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Cuauhtemoc Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Pandora Rooftop - ‬1 min walk
  • ‪Los Pastorcitos de Sirloin - ‬1 min walk
  • ‪Pizzalianni's - ‬2 min walk
  • ‪Petit Roquefort - ‬1 min walk
  • ‪Tosco - ‬1 min walk

About this property

Pandora House

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Pandora House also features room service (during limited hours), express check-out, and a lift.

This 3-star Mexico City apartment is smoke free.

  • 43 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pandora House offers 43 accommodations with a safe and complimentary bottles of water. Accommodation at this 3-star apartment has kitchenettes with microwaves. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Mexico City apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains.

Similar properties

A modern hotel room with a balcony, a bed, and a view of the city.
ULIV Mexico City
Roma Norte
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,106 reviews
The price is AU$178
includes taxes & fees
14 Oct - 15 Oct
ULIV Mexico City

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Electric kettle
  • Microwave
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch Smart TV

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (94 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Iron/ironing board
  • Safe

Location highlights

  • In a shopping district
  • In an entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 43 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available.

Property is also known as

Pandora Reforma by VH Apartment
Pandora Reforma by VH Mexico City
Pandora Luxury Suites Reforma by VH
Pandora Reforma by VH Apartment Mexico City

Frequently asked questions

What is the cancellation policy at Pandora House?

Pandora House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pandora House?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Pandora House on 7 Oct 2026 start from AU$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Pandora House a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Pandora House.

Is there a free airport shuttle available at Pandora House?

No, Pandora House does not offer an airport shuttle service.

Is there a bar or restaurant at Pandora House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pandora House?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Pandora House?

No, pets are not allowed.

Pandora House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 9 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 7 out of 53 reviews

8.4/10

Cleanliness

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
awesome place location was great 24 hours toco right outside safe at night clean area over all 10000/10 i will be going this hotel soon in aug again
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms, perfect location, food stands right outside over all amazing!!!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff are nice
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel in an amazing part of the city. Very well priced for what you get. Amazing restaurants/ bars on the bottom floor and rooftop. Expensive food - but the quality was good.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nestled in the heart of Mexico City, Pandora House is a vibrant gem that promises an unforgettable experience. Its Art Deco design exudes elegance, while the breathtaking rooftop offers a stunning view of the cityscape. The property boasts two exquisite restaurants, each offering a culinary delight. The friendly and knowledgeable staff ensures that every guest feels welcome and well-cared for. Beyond the hotel, Pandora House is surrounded by a plethora of attractions, including charming coffee shops, delectable restaurants, convenient public transport options, and an array of activities to explore and discover.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, check-in
The room was not ready to enter when we arrived, even being after the check in time. Stuff was very helpful, acting fast and giving us alternative physical key, as the digital system they have was not ready. We did not try bar or restaurant.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Amenities
The rooftop bar was closed both nights unfortunately.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
I was very disappointed with my stay. The biggest issue was that there was no air conditioning, which made the room extremely uncomfortable. Despite staying there, housekeeping was never provided, so we had to manage without fresh towels or a cleaned room. The front desk staff was rude and unhelpful, making an already frustrating experience even worse. Customer service was lacking from start to finish. Also, this property is advertised as a hotel, but it is really operated more like an Airbnb than a traditional hotel. If you’re expecting hotel amenities and service, you’ll likely be disappointed. I would not stay here again and cannot recommend this property based on my experience.
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
They never sent me check in information and I had to stay elsewhere
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
only one chair in the room for 2 people. The room was not cleaned the whole time we stayed there, no change of towels (they are very strict on 2 per room and no more) etc. otherwise clean, comfortable bed, and we felt very safe. With fan on, traffic noise was muted. Overall not worth the price. A friend stayed at the Barcelo a few blocks away for 9 nights for the same price we paid for 4. Lesson learned.
Stayed 4 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely horrible experience. I booked a room there and arrived before Noon. I came back to check-in at 3:00pm and they said there were no rooms available. The receptionist was incredibly rude, and stated, "It's not our fault. In addition, I'm visiting from out of the country and have never been to Mexico before. Moreover, they still charged be for the room. Poor customer experience and I would not recommend to anyone.
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I had a terrible stay, there were no pillowscases, the bathroom was dirty, there was no iron and I Did not sleep on Saturday night because some other guests were fighting and everithing could be heard, there was too much noise outside and the room was very small. I will never stay there again, I not will recommend it this place. When I went to check out, it took 10 minutes because there was no one and the inside door couldn't be opened. Ohh did I forget, there was no towel to dry my hands in the bathroom and kitchen. TERRIBLE EXPERIENCE, and I don't want to hear anything about you.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Really good for a solo traveller - plenty of room with a Studio apartment. Staff very friendly and helpful. Able to walk around with ease. Free breakfast (9am) at Tosco was tasty, but plenty of cafés (Cafe Nin)and Taquerias (Tacos La Chula) nearby if you want something earlier. Some of the rooms don't have windows that look outside, but only into the inner atrium, so be aware. Fan provided, but air conditioning would have been a handy addition.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
La asistencia fue bastante amable y eficiente, no tuve ningún problema en mi estadía, solo me hubiera gustado que eñ la habitación hubiera un ventilador, ya que en esa semana hizo algo de calor y no cuentan con ningún tipo de clima.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
Habitación limpia, zona con mucho movimiento, proceso check in lento
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
El bar tenía buena elección
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
El hotel está precioso y aunque tenía mis dudas por comentarios que leí de personas que se quejaban porque no te tenían sus habitaciones o porque no había comunicación; no fue mi casa, me atendieron luego luego y todo fluyó de maravilla. El único detalle es que hay unos puestos de comida abajo y hacen mucho ruido. Así que sugiero solicitar las habitaciones de adentro las que no tiene balcón. Fuera de eso la locación es excelente y el parquímetro barato
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Las fotos no hacen justicia a lo que es en realidad. El edificio todavía está en obras, y hasta en 2 ocasiones me abrieron la puerta estando yo dentro sin siquiera tocar a la puerta ni disculparse
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo perfecto
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Room comfort

Terrible

Terrible, en recepción me comentaron que mi reserva nunca llegó incluso cuando ya estaba pagada, no pudieron resolver y tuve que buscar otro alojamiento. Nunca contestaron teléfonos y mensajes, tuve que ir directamente.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Esta bonitos los departamentos, solo que si es muy difícil tener comunicación con alguien de la propiedad antes de la llegada, otro punto no tan bueno es que como se encuentra con remodelación y es una zona algo concurrida hay mucho ruido, pero al final todo salió muy bien y pude disfrutar mi estancia.
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Definitivamente la propiedad que te otorgan al llegar no se compara en nada a las fotos que te anuncian aquí Son habitaciones demasiado reducidas y el baño tiene mal olor y por lo mismo al ser pequeñas toda la habitación se inunda con ese olor Sinceramente no vale la pena el precio
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, communication
방음이 안 됨
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Brutal! Está increíble solo mejoraría la iluminación de la habitaciones para poder trabajar ahí.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
El lugar está agradable y está equipado, sin embargo, aún está en remodelación algunos detallles. Buena ubicación.
Stayed 2 nights in Feb 2024