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Novotel Mexico City Toreo

4.0 star property

Photo gallery for Novotel Mexico City Toreo

Restaurant
Suite, 1 King Bed (Master)
Exterior
Superior Suite, 1 King Bed
Superior Room, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is AU$135
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500
  • Place, Toreo Parque Central
    ‪19 min walk‬
  • Place, Los Remedios National Park
    ‪3 min drive‬
  • Place, Bicentennial Park
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Naucalpan

At Novotel Mexico City Toreo you'll be 1.8 km (1.1 mi) from Toreo Parque Central and 3.6 km (2.2 mi) from Centro Citibanamex Convention Center. Highlights at this hotel include 3 restaurants and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Plus you'll find a 24-hour front desk, luggage storage and a front desk safe. Buffet breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Naucalpan hotel include Chapultepec Park and Auditorio Nacional.

What's nearby

  • Toreo Parque Central - 19 min walk - 1.6 km
  • Museo Tlatilca - 1 min drive - 1.9 km
  • Los Remedios National Park - 3 min drive - 2.7 km
  • Bicentennial Park - 5 min drive - 2.3 km
  • Angel of Independence Monument - 16 min drive - 9.0 km

Getting around

  • Cuarto Caminos Station - 4 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 35 min drive

Restaurants

  • ‪Cielito Querido Café - ‬3 min walk
  • ‪Casa Nava - ‬5 min walk
  • ‪Heliana - ‬1 min walk
  • ‪Tacos de Adelina o Wences - ‬10 min walk
  • ‪Mariscos El Apá - ‬7 min walk

About this property

Novotel Mexico City Toreo

There are 3 restaurants on site. Public spaces have free WiFi. Business amenities include a business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Novotel Mexico City Toreo also features tour/ticket assistance, concierge services, and a front desk safe. For a fee, parking is available.

This 4-star Naucalpan hotel is smoke free.

  • 168 guestrooms or units
  • 3 dining venues
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
Novotel Mexico City Toreo offers 168 air-conditioned accommodations with minibars and a safe. 50-inch plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Naucalpan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (MXN 130 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 370 per person
  • 3 restaurants

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1160 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 370 per person
  • Airport shuttle fee: MXN 490.00 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
  • Valet parking fee: MXN 130 per night (in/out privileges)
  • Pet fee: MXN 1160 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Mexico City Toreo
Novotel Mexico City Toreo Hotel
Novotel Mexico City Toreo Naucalpan
Novotel Mexico City Toreo Hotel Naucalpan
Novotel Mexico City Toreo (Opening July 2021)
Novotel Mexico City Toreo (Opening June 2020)
Novotel Mexico City Toreo (Opening March 2021)
Novotel Mexico City Toreo (Opening August 2021)
Novotel Mexico City Toreo (Opening November 2020)

Frequently asked questions

What is the cancellation policy at Novotel Mexico City Toreo ?

Novotel Mexico City Toreo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Mexico City Toreo ?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Mexico City Toreo on 6 Apr 2026 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Mexico City Toreo ?

Yep, Novotel Mexico City Toreo has secured covered valet parking with in/out privileges for MXN 130 per night.

Does Novotel Mexico City Toreo serve breakfast?

Sure does, buffet brekkie is on offer weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Novotel Mexico City Toreo ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Mexico City Toreo ?

Yep, Novotel Mexico City Toreo has 3 restaurants.

What time are check-in & check-out at Novotel Mexico City Toreo ?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Novotel Mexico City Toreo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 593 reviews
Rating 8 - Good. 101 out of 593 reviews
Rating 6 - Okay. 32 out of 593 reviews
Rating 4 - Poor. 12 out of 593 reviews
Rating 2 - Terrible. 37 out of 593 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yo Han

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, very good staff, great amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Oscar

Stayed 3 nights in Dec 2025

8/10 Good

Ivania M

Stayed 5 nights in Nov 2025

8/10 Good

Gerardo jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El cuarto está muy bien, pero se escucha mucho ruido de los elevadores y la cama para mi gusto está muy dura
Stayed 1 night in Nov 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is ok
Stayed 4 nights in Nov 2025

10/10 Excellent

Crismael

Stayed 2 nights in Oct 2025

10/10 Excellent

EdithJareth

Stayed 4 nights in Nov 2025

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Nov 2025

2/10 Terrible

Kelvin Darcia, San Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
AC never worked, fire alarm is over 140db and went off our first night at 4am for no reason and was on for 10 minutes, staff was overworked, confused and disorganized, complete mess of a place, the area (Toreo) is dangerous and dirty and ugly. Don't go there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Moshe

Stayed 1 night in Oct 2025

10/10 Excellent

CARLOS MATIAS

Stayed 3 nights in Sep 2025

10/10 Excellent

Miguel

Business traveller
Great we loved it
Stayed 1 night in Sep 2025

8/10 Good

Ichin, Guangzhou

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shopping nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

Olga

Stayed 1 night in Sep 2025

10/10 Excellent

Wallace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly good, a couple glitches

The hotel is beautiful, but it is a little misleading to call it an airport hotel since it is 1.5 hours from the airport. The dinner was excellent. The breakfast could have been excellent because it had all of the right things and was very attractive, however EVERYTHING, (eggs, sausage, and pancake pancakes) was cold, including the coffee. They did manage to get me 2 cups of hot coffee from behind the bar, but cold coffee is a non-starter.
Stayed 1 night in Sep 2025

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Mi cuarto no funcionaba el aire acondicionado , llame mas de 15 veces y la gente no llegaba a ver el porblema, la atencion del Room Service muy mala . la verdad muy malo la atencion al cliente
Stayed 3 nights in Aug 2025

6/10 Okay

Robert, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfortable, food good elaborated
Stayed 2 nights in Aug 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same you see, same you enjoy
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the rooms were very clean; daily housekeeping. It was a great knowing I would be coming to a clean room at the end of the day.
Stayed 5 nights in Jun 2025

8/10 Good

Pawan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel , but not central located , taxies were cheap so not much issues
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
The room was exact as the picture online.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 4 nights in Jun 2025

10/10 Excellent

juliana

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
New, clean and services are great! Restaurant is Great The staff is amazingly helpful Transport and additional tours Are the Best - Sandy made hour stay feel safe and very confortable
Stayed 4 nights in May 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Big, clean, spacious rooms.
Stayed 2 nights in May 2025