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NH Collection Mexico City Reforma

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Photo gallery for NH Collection Mexico City Reforma

Meeting facility
Premium Room, Terrace ((2 Double Beds))
Outdoor pool
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Pet-friendly
The current price is AU$214
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Liverpool No 155, Mexico City, 06600
  • Angel of Independence Monument
    ‪7 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • U.S. Embassy
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(74 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Superior Room (2 Double Beds)

Superior Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds)

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace ((2 Double Beds))

Premium Room, Terrace ((2 Double Beds))

Premium Room, Terrace ((2 Double Beds))

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

NH Collection Mexico City Reforma puts you in the heart of Mexico City, within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Angel of Independence Monument. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Business amenities include 16 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Reforma hotel, attractions include U.S. Embassy and Chapultepec Park.

What's nearby

  • Angel of Independence Monument - 7 min walk - 0.6 km
  • Paseo de la Reforma - 7 min walk - 0.6 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Reforma 222 - 10 min walk - 0.9 km
  • Monument to the Revolution - 3 min drive - 1.9 km

Getting around

  • Insurgentes Station - 5 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Wingstop - ‬1 min walk
  • ‪Cabaretito - ‬1 min walk
  • ‪Pixza - ‬2 min walk
  • ‪El Guero - Jugos y Tortas - ‬2 min walk

About this property

NH Collection Mexico City Reforma

Eco-certified hotel with full-service spa and fitness centre
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 306 guestrooms or units
  • 17 levels
  • 2 buildings
  • Built in 1972
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

What is the cancellation policy at NH Collection Mexico City Reforma?

NH Collection Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on 20 Sept 2025 start from AU$213.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Mexico City Reforma?

Yep, NH Collection Mexico City Reforma has a self car park for MXN 208 per day.

Is there a spa on site at NH Collection Mexico City Reforma?

Yep, there is an onsite spa at NH Collection Mexico City Reforma. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does NH Collection Mexico City Reforma have a pool?

NH Collection Mexico City Reforma has an outdoor pool.

What makes NH Collection Mexico City Reforma a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at NH Collection Mexico City Reforma.

Is NH Collection Mexico City Reforma family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that NH Collection Mexico City Reforma is a hit with families.

Does NH Collection Mexico City Reforma serve breakfast?

Yeah, visitors love the buffet brekkie here! Served weekdays from 6:00 AM to 11:00 AM and on weekends between 7:00 AM and noon, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at NH Collection Mexico City Reforma?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Mexico City Reforma?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Collection Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Mexico City Reforma Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 756 out of 1485 reviews
Rating 8 - Good. 344 out of 1485 reviews
Rating 6 - Okay. 170 out of 1485 reviews
Rating 4 - Poor. 112 out of 1485 reviews
Rating 2 - Terrible. 103 out of 1485 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ottoniel

Travelled with family, Business traveller
No me dieron habitación que tenía confirmado y no pude hospedarme fue una experiencia mala
Stayed 1 night in Jun 2025

8/10 Good

Zoila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's Ok
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Dessrie

Disliked: Cleanliness, amenities, property conditions & facilities
After a long flight we arrived at the hotel and they cancelled our booking without notice. They said their hotel was fully booked. Mind you I booked the room 3 months in advance. Luckily we went to a nearby hotel and booked a spacious room with better service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ivette, Monterey Park

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff at this hotel was so friendly And welcoming, Especially Jesus from the front desk He walked us to our room and explained all services. He Was so helpful and welcoming. I had forgotten My toothbrush and the hotel provided a new one. The hotel is located in such a good area for coffee bars, and food . Will be coming here again
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Stayed 4 nights in May 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great but the front desk staff were rude at the end of our trip.
Stayed 1 night in May 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to many dining options, friendly staff, I'll stay here again should I ever return to CDMX
Stayed 3 nights in May 2025

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Lester Hidalgo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 8 nights in May 2025

10/10 Excellent

Chris, la habra

Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

4/10 Poor

Katrina

Disliked: Cleanliness, property conditions & facilities, room comfort
The first impression of the hotel was nice. Very fresh and clean lobby. The rooms were not as upgraded as expected. There was a ceiling leak at 1am. They had to come and repair. They did not offer for us to more rooms. They also left the dirty water towels on the ground. We had to ask them to come and clean our room and they just swept away the dirt but didn’t mop the floors. We told the front desk and they did not offer any compensation for the inconvenience. Would not stay at this hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Leonardo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safety and quiet area
Stayed 4 nights in Mar 2025

10/10 Excellent

rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good quality but first floor night club playing loud music all night long
Stayed 4 nights in May 2025

10/10 Excellent

Pascual

Stayed 5 nights in May 2025

10/10 Excellent

Ikuo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, and the staff was very helpful. The breakfast is delicious!
Stayed 4 nights in May 2025

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 2 nights in May 2025

10/10 Excellent

Alfredo, san diego

Stayed 2 nights in May 2025

10/10 Excellent

Rosanna, Thornton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this place their staff is super nice and friendly, the room was always, room clean, really good room service and good food at their restaurant. Walkable to almost everything
Stayed 5 nights in Apr 2025