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5.0 out of 5

"Enjoyed my 3 night stay there. Food at restaurant in lobby was good, and staff was especially friendly and helpful in all areas. Highly recommend! " More

By a verified traveller on Sat 27 Jan 2018

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Hotel Description

A luxury stay in the heart of Mexico City awaits you at Mexico City Marriott Reforma Hotel. Within a short 5-minute stroll, you'll find popular places like Paseo de la Reforma and U.S. Embassy. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A relaxing visit to Oriental Fitness Center can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the sauna and steam room. The restaurant, Condimento Restaurant, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Great Room - Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, Turkish bath/hammam, and spa tub. 6200 square feet (576 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find a sauna, WiFi in public areas, and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and noon. There's also valet parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4.5-star Zona Rosa hotel, attractions include Angel of Independence Monument and Monument to the Revolution.

Deluxe Room, 1 King Bed, No View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$247* Per night/room 30 Mar. - 31 Mar.

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, No View (Corner View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, No View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mexico City Marriott Reforma Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mexico City Marriott Reforma Hotel

5 out of 5

Conveniently located hotel with good amenities

Pros: The staff was very helpful with any of my travel or questions about menu or cocktails.
Cons: Mattress was uncomfortable.
Location: Great gourmet coffee bar a few steps from the hotel, Cielito or something.
Enjoyed my 3 night stay there. Food at restaurant in lobby was good, and staff was especially friendly and helpful in all areas. Highly recommend!

Posted by , from long beach, ca on 27 Jan. 2018

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Comment from Hotel Management

29 Jan. 2018 by Carlos - Ecommerce Executive

Dear Ladydi, Thank you for taking the time to share your experience with us. We'll track your reservation so we can make sure the mattress will not be an issue to any future guests, thank you for bringing it to our attention. Best regards,

Property Features

Mexico City Marriott Reforma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A spa tub, a fitness center, and a sauna are also featured at the luxury Mexico City Marriott Reforma Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee. This 4.5-star Mexico City hotel is smoke free.

  • 322 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 2008
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (2.6 km / 1.6 mi)
  • Metro station: Insurgentes Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle, train station pick-up, theme park shuttle, and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Mexico City Marriott Reforma Hotel offers 322 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.

Condimento Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

La Mansion - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Great Room - Lobby Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mexico City Marriott Reforma Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Mexico City Marriott Reforma Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–20 for adults, and USD 10–12 for children
  • Fee for in-room wireless internet: USD 14 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 11 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Airport shuttle fee per child: USD 0 (up to 12 years old)
  • Valet parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marriott Reforma Mexico City
  • Hotel Reforma Mexico City
  • Marriott Mexico City
  • Marriott Reforma
  • Marriott Reforma Hotel
  • Mexico City Marriott Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel
  • Mexico City Reforma
  • Reforma Marriott
  • Mexico City Marriott Reforma Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel Hotel
  • Mexico City Marriott Reforma Hotel Mexico City
  • Mexico City Marriott Reforma Hotel Hotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.