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LaiLa Hotel CDMX

4.0 star property
Beaux Arts hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for LaiLa Hotel CDMX

Reception
Lounge
Reception
Front of property
Superior Room, 2 Double Beds | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$156
includes taxes & fees
9 May - 10 May

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Chapultepec Park
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

At LaiLa Hotel CDMX you'll be within a short 5-minute stroll of Paseo de la Reforma and Diana the Huntress Fountain. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1087 square feet (101 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Reforma hotel include Angel of Independence Monument and Chapultepec Park.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Angel of Independence Monument - 7 min walk - 0.7 km
  • Chapultepec Park - 13 min walk - 1.2 km
  • Auditorio Nacional - 6 min drive - 4.0 km
  • Zócalo - 7 min drive - 6.2 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

Beaux Arts hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly LaiLa Hotel CDMX. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 14 levels
  • Conference rooms
  • 1087 sq ft of conference space
  • 101 sq. m of conference space
  • Built in 1974
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is parking available at LaiLa Hotel CDMX?

Yep, LaiLa Hotel CDMX has a secured covered self car park for MXN 150 per night. Onsite parking is limited.

How much does it cost to stay at LaiLa Hotel CDMX?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at LaiLa Hotel CDMX on 9 May 2025 start from AU$155.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LaiLa Hotel CDMX family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that LaiLa Hotel CDMX is a hit with families.

Does LaiLa Hotel CDMX serve breakfast?

Sure does, buffet brekkie is available daily from 7 AM to 11 AM.

Is there a free airport shuttle available at LaiLa Hotel CDMX?

No, but there's an airport shuttle that runs from 7:00 AM - 10:30 PM on request for a fee.

Is there a bar or restaurant at LaiLa Hotel CDMX?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at LaiLa Hotel CDMX?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at LaiLa Hotel CDMX?

Dogs are welcome at LaiLa Hotel CDMX, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 844 out of 1278 reviews
Rating 8 - Good. 280 out of 1278 reviews
Rating 6 - Okay. 77 out of 1278 reviews
Rating 4 - Poor. 33 out of 1278 reviews
Rating 2 - Terrible. 44 out of 1278 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bernhard, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants nearby. Mall in walking distance
Stayed 4 nights in Jan 2025

6/10 Okay

Alexandra

Travelled with group
Liked: Staff & service
It's conveniently located near everything you need, though it may not be as luxurious as it sounds!
Stayed 7 nights in Jan 2025

8/10 Good

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel located at a nice location, with english speaking staff. The reception and the room cleaning staff was friendly. There is a restaurant attached with the hotel that has very nice food options, including the buffet. I wanted to checkout late and was willing to pay for the extra hours, but I was told that it was not possible at all. But I stayed in the hotel in the reception area and deposited my luggage until the evening.

10/10 Excellent

tomas

Stayed 3 nights in Jan 2025

8/10 Good

James

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot water needs attention

Everything great the only thing was the hot water in the rooms, super bad
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Weekend with Friends

I had a wonderful stay at this hotel in Mexico City, located right in the Reforma area. The location was perfect, close to so many attractions, restaurants, and shops, making it super convenient to explore the city. Despite being in such a central spot, the hotel was surprisingly quiet, allowing for a peaceful and relaxing stay. Our room was well-equipped and had everything we needed for our weekend getaway. Highly recommend it for anyone visiting Mexico City!
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and concierge were always very helpful! Room was clean but a little warm every day.
Stayed 4 nights in Dec 2024

10/10 Excellent

ANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Near a lot of shops and restaurants.
Stayed 1 night in Jan 2025

8/10 Good

Joy Farid Ramirez Buendia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A un lugar que esta bien ubicado
Stayed 2 nights in Jan 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Rooms are comfortable. I would like more options in the menu for dinner. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 4 nights in Oct 2024

10/10 Excellent

Anna

Liked: Amenities
Excellent location, modern and comfortable rooms. Superior customer service.
Stayed 5 nights in Jan 2025

10/10 Excellent

JAIME, YERINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around reforma.
Stayed 7 nights in Dec 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roll in shower in the accessible room needs some redesign, and they should construct a pocket door otherwise the wheelchair user needs to back into the shower, close the door and then get to the toilet. What I really liked was the friendly staff, the doormen, the waiters, the housekeeper. Wish they had filtered water instead of water bottles.
Stayed 4 nights in Jan 2025

10/10 Excellent

osterbeg

Stayed 1 night in Jan 2025

8/10 Good

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Safe area Friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Sarah R., Modesto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location. Lots of restaurants nearby.
Stayed 5 nights in Dec 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience, our air conditioner broke and the room was extremely HOT! They refused to give us a refund or switch us rooms. They attempted to fix the issue with offering us free breakfast. Stay away from this place, you been warned.
Stayed 1 night in Dec 2024

10/10 Excellent

María

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Stayed 6 nights in Dec 2024

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little small but it didn’t bother us. The food at the restaurant downstairs is really tasty.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group

Not good in shower

The door of shower cannot close very good, it let the water go to out side of shower
Stayed 2 nights in Dec 2024