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Laila Hotel Mexico City Reforma

Property class: 4

Photo gallery for Laila Hotel Mexico City Reforma

A buffet with various pastries and a floral arrangement.
A reception desk with a 'Welcome' sign, a 'Laila' sign, and a digital clock displaying time in multiple cities.
A modern hotel entrance with a glass facade and a sign reading "Laila Hotel".
A restaurant with outdoor seating, a chalkboard menu, and a red awning.
A hotel room with two beds, a desk with a chair, a TV displaying 'WELCOME to Laila Hotel', a window with curtains, and wall art.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$174
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV displaying 'WELCOME to Laila Hotel', a window with curtains, and wall art.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(53 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and artwork on the wall.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(76 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mexico City

At Laila Hotel Mexico City Reforma you'll be within a short 5-minute stroll of Paseo de la Reforma and Diana the Huntress Fountain. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1087 square feet (101 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Reforma hotel include Angel of Independence Monument and Chapultepec Park.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Diana the Huntress Fountain - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • U.S. Embassy - 9 min walk - 0.8 km
  • Chapultepec Park - 9 min walk - 0.8 km

Getting around

  • Sevilla Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Maison Kayser, Reforma - ‬6 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Los Canarios Marquis - ‬5 min walk
  • ‪Wingstop - ‬6 min walk

About this property

Laila Hotel Mexico City Reforma

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Laila Hotel Mexico City Reforma. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 14 levels
  • Conference rooms
  • 1087 sq ft of conference space
  • 101 sq. m of conference space
  • Built in 1974
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Laila Hotel Mexico City Reforma offers 167 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 290 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is parking available at Laila Hotel Mexico City Reforma?

Yep, Laila Hotel Mexico City Reforma has a secured covered self car park for MXN 150 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Laila Hotel Mexico City Reforma?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Laila Hotel Mexico City Reforma on 23 Aug 2026 start from AU$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Laila Hotel Mexico City Reforma family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Laila Hotel Mexico City Reforma is a hit with families.

Does Laila Hotel Mexico City Reforma serve breakfast?

Sure does, buffet brekkie is available daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Laila Hotel Mexico City Reforma?

No, but there's an airport shuttle that runs from 7:00 AM - 9:00 PM on request for a fee.

Is there a bar or restaurant at Laila Hotel Mexico City Reforma?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Laila Hotel Mexico City Reforma?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Laila Hotel Mexico City Reforma?

Dogs are welcome at Laila Hotel Mexico City Reforma, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Laila Hotel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1088 out of 1551 reviews
Rating 8 - Good. 289 out of 1551 reviews
Rating 6 - Okay. 91 out of 1551 reviews
Rating 4 - Poor. 38 out of 1551 reviews
Rating 2 - Terrible. 45 out of 1551 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ana Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and decent for a one day stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to everything perfect spot for a vacation and the staffs were very helpful with ideas
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Great walking distance to museums and restaurants.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very welcoming to our small dog. Also great location and abundant breakfast buffet.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Eric R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Amazing! Food, location. It's my go to hotel inCDMX!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying was satisfying, room clean and comfortable and great space for resting. Room service and lobby service excellent…!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tsuneki Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and walking distance to every important place on Reforma. This will be my go-to hotel for business reasons and leisure from here on, my son loved the place.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff. The room was clean and basic amenities were included. Some renovations may be needed.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Love it! I will stay there for my next trip.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so incredibly welcoming. Will stay there in the future!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Li

Liked: Cleanliness, staff & service
Clean, friendly staff, convenient location
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
would stay again
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, staff very kind, location was perfect, close to restaurants and places of interest, breakfast was good. Very safe area and the room was comfortable and very clean. Totally recommend the hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jiancheng

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and friendly staff! Will stay again when go to Mexico City next time!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the staff were friendly, the location was perfect, and the exchange rate at the register was so easy and efficient.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Yanelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 6 nights in Dec 2025