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Kimpton El Castelar Polanco by IHG

Photo gallery for Kimpton El Castelar Polanco by IHG

A modern hotel room with a large sliding glass door leading to an outdoor balcony, furnished with a sofa, chairs, and a small table.
A modern hotel entrance with a curved balcony, a staircase leading to the entrance, and potted plants.
A modern interior with a staircase, two wooden chairs, a large framed artwork, and a potted plant.
A corner room with a large window, two chairs, a small table, and a potted plant.
A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$684
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Emilio Castelar 107 Colonia Polanco, Mexico City, Nuevo Leon, 11550
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Auditorio Nacional
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Terrace

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Suite, 1 Bedroom, Terrace

  • 48 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Premium Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed (Essential)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Room, 1 King Bed (Essential)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Corner (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony, Corner (Spa)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed (Spa)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds, Mobility Accessible (Essential)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Essential Atrium View)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds (Essential Atrium View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Lincoln)

A bathroom with a large mirror, a wall-mounted light fixture, a sink with modern faucets, a potted plant, and a marble countertop.

Suite, 1 Bedroom (Lincoln)

  • City view
  • 104 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Terrace (Spa)

A modern hotel room with a wooden partition, a round table with books, a mirror, and a view into the bathroom.

Premium Room, 1 King Bed, Terrace (Spa)

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Mexico City

A luxury stay in Mexico City awaits you at Kimpton El Castelar Polanco by IHG. Within just a 10-minute stroll, you'll find Avenida Presidente Masaryk and Paseo de la Reforma. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .A day of pampering can include deep-tissue massages, Swedish massages and facials. The fine-dining restaurant, EMILIO, serves Spanish cuisine and is open for breakfast, brunch, lunch and dinner. La Caña RoofTop is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the gym and free pool cabanas as well as access to free bike hire. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Local cuisine breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. .With a stay at this 4.5-property class Polanco hotel, you'll be 0.8 km (0.5 mi) from Auditorio Nacional and 3.8 km (2.3 mi) from Angel of Independence Monument.

What's nearby

  • Lincoln Park - 1 min walk - 0.1 km
  • Avenida Presidente Masaryk - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Auditorio Nacional - 8 min walk - 0.8 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪L'Entrecote - ‬1 min walk
  • ‪Casa Portuguesa - ‬1 min walk
  • ‪Sliders - ‬1 min walk
  • ‪Joselo - ‬1 min walk
  • ‪Limantour - ‬1 min walk

About this property

Kimpton El Castelar Polanco by IHG

As a guest of Kimpton El Castelar Polanco by IHG, you'll find an outdoor pool, a health club, complimentary bicycles, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Kimpton El Castelar Polanco by IHG. A roundtrip airport shuttle is free (available 24 hours). A complete renovation of Kimpton El Castelar Polanco by IHG was completed in April 2026.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Built in 1940
  • Manager's reception (free)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kimpton El Castelar Polanco by IHG offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated accommodation includes dining tables. Select Comfort beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include printers and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials.

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4.7 out of 5, Exceptional, 3,753 reviews
The price is AU$260
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: MXN 500 to 800 for adults and MXN 500 to 500 for children
  • A bar/lounge
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • EMILIO
  • La Caña RoofTop

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Dining table
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 1940
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Renovated entire property - April 2026
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Dining table
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 6000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 500 to 800 for adults and MXN 500 to 500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Guests can access their rooms with a mobile device.

Property Registration Number MH2018-07-12PV00245942

We should mention

  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is there a spa on site at Kimpton El Castelar Polanco by IHG?

There's no onsite spa, but this property does offer services like facials as well as Swedish massages.

How much does it cost to stay at Kimpton El Castelar Polanco by IHG?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Kimpton El Castelar Polanco by IHG on 27 Sept 2026 start from AU$684, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kimpton El Castelar Polanco by IHG have a pool?

Kimpton El Castelar Polanco by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:30 PM.

What luxury perks are available at Kimpton El Castelar Polanco by IHG?

Kimpton El Castelar Polanco by IHG features a health club, an outdoor pool and free pool cabanas. All guestrooms come with Select Comfort beds, premium bedding and espresso makers.

What makes Kimpton El Castelar Polanco by IHG a romantic place to stay?

Al fresco dining and a champagne service, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Kimpton El Castelar Polanco by IHG.

Is Kimpton El Castelar Polanco by IHG family-friendly?

You bet! With amenities such as free bike rentals and a free airport shuttle, as well as children's books and art supplies in the guestrooms, it's no surprise that Kimpton El Castelar Polanco by IHG is a hit with families.

Does Kimpton El Castelar Polanco by IHG serve breakfast?

Sure does, local cuisine brekkie is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Kimpton El Castelar Polanco by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Kimpton El Castelar Polanco by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton El Castelar Polanco by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton El Castelar Polanco by IHG?

Furry friends are welcome at Kimpton El Castelar Polanco by IHG, with food and water bowls and litter trays on offer.

Kimpton El Castelar Polanco by IHG Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff.
Stayed 3 nights in Aug 2026