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Hyatt Regency Mexico City

5.0 star property

Photo gallery for Hyatt Regency Mexico City

Lobby
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Sun deck
Meeting facility
Indoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$594
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(30 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency, High Floor)

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

A luxury stay in Mexico City awaits you at Hyatt Regency Mexico City. Within just a 10-minute stroll, you'll find popular attractions like Paseo de la Reforma and Auditorio Nacional. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include Swedish massages and body scrubs. The restaurant, RULFO, serves Latin American cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, 24-hour gym and sauna plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 5-property class Polanco hotel, attractions include Chapultepec Park and Antara Polanco.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • National Museum of Anthropology - 10 min walk - 0.9 km

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Regency Club - ‬5 min walk
  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Agua y Sal Cebichería - ‬1 min walk
  • ‪InterContinental Club Lounge - ‬2 min walk
  • ‪Centro Asturiano de México, A.C. - ‬3 min walk

About this property

Hyatt Regency Mexico City

Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hyatt Regency Mexico City offers 755 accommodations with minibars and video game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments.

Similar properties

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Camino Real Polanco Mexico
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 3,397 reviews
The price is AU$236
includes taxes & fees
31 Mar - 1 Apr
Camino Real Polanco Mexico

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 5 Apr 2026 start from AU$594, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Mexico City?

Yep, Hyatt Regency Mexico City has a free self car park. Additionally there is valet parking for USD 7.3 per day.

Is there a spa on site at Hyatt Regency Mexico City?

Yep, there is an onsite spa at Hyatt Regency Mexico City. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Hyatt Regency Mexico City have a pool?

Hyatt Regency Mexico City has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Hyatt Regency Mexico City a romantic place to stay?

Garden-view dining and a lounge bar, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Mexico City.

Is Hyatt Regency Mexico City family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hyatt Regency Mexico City is a hit with families.

Does Hyatt Regency Mexico City serve breakfast?

Yep, buffet brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Hyatt Regency Mexico City?

No, Hyatt Regency Mexico City does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Mexico City?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Mexico City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Mexico City?

Cats and dogs are welcome at Hyatt Regency Mexico City, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1154 out of 1424 reviews
Rating 8 - Good. 157 out of 1424 reviews
Rating 6 - Okay. 53 out of 1424 reviews
Rating 4 - Poor. 25 out of 1424 reviews
Rating 2 - Terrible. 35 out of 1424 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirk, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, and food selections. Will definitely return.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle, NORTH ARLINGTON

Stayed 1 night in Dec 2025

6/10 Okay

raj

Travelled with family
Disliked: Property conditions & facilities
1. It's not a 5 star. Nothing special about it. Just a normal business hotel but WAY overpriced. 5 star price for 4 star experience. 2. The breakfast which cost $38 per person had a ton of variety but they ran out of food with 1 hour to go and the quality was mediocre. Staff seemed super overwhelmed. 3. The staff is ok, but not 5 star welcoming or warm. 4. Rooms are tiny. Small nit, but the lotion in the bathroom is super thin and sucks. Matters in a dry environment like CDMX. It's just a normal 4 star hotel that's old and needs a remodel.
Stayed 6 nights in Dec 2025

10/10 Excellent

lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms with great views. Perfect location with excellent service
Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Very good location with outstanding restaurants around Polanco and very safe location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rahul

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great gym and breakfast buffet
Stayed 6 nights in Dec 2025

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

10/10 Excellent

AIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Humberto, San Diego

Stayed 3 nights in Dec 2025

10/10 Excellent

Karina, Poway

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, sadly the staff needs to be better trained on how to take care of globalist members and have a more sense of urgency on checking in someone that travels all over the globe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marielena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025

4/10 Poor

Lilia

Stayed 2 nights in Oct 2025

10/10 Excellent

Edmund

Stayed 2 nights in Nov 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities
Nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Stayed 3 nights in Dec 2025

10/10 Excellent

Rajat

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location hotel staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaime, Austin

Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

6/10 Okay

Najwa

Travelled with group
Disliked: Staff & service
Clean room convenient location, the reception desk not friendly and the service in the restaurant was poor
Stayed 3 nights in Nov 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Breakfast buffet excellent.
Stayed 2 nights in Nov 2025