See all properties
Save

Hotel Santa Cruz

3.0 star property

Photo gallery for Hotel Santa Cruz

Exterior
Shower, free toiletries, hair dryer, towels
Lobby
Hallway
Reception

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is AU$42
includes taxes & fees
14 May - 15 May

Explore the area

View map
Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090
  • Place, Tlalnepantla Convention Center
    ‪5 min drive‬
  • Place, Corpus Christi Cathedral
    ‪6 min drive‬
  • Place, Plaza Tlalne Fashion Mall
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

Junior Single Room, 1 King Bed, Private Bathroom | Bathroom

Junior Single Room, 1 King Bed, Private Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

You may also like

Ad

Mi Otra Casa Coyoacán

Coyoacan
  • Kitchen
  • Parking included
  • Outdoor space
  • Microwave
The price is AU$423
includes taxes & fees
6 May - 7 May
Mi Otra Casa Coyoacán

About the area

Tlalnepantla de Baz

At Hotel Santa Cruz you'll be 3.3 km (2 mi) from Mundo E Shopping Center and 4.5 km (2.8 mi) from Plaza Satelite Shopping Center. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Comedor Los Tulipanes, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and a 24-hour business centre. Cooked-to-order breakfast is available daily between 8:00 AM and 11:30 AM. .Attractions within a 15-minute drive of this 3-property class Tlalnepantla de Baz hotel include Basilica of Our Lady of Guadalupe and Angel of Independence Monument.

What's nearby

  • Tlalnepantla Convention Center - 5 min drive - 1.9 km
  • Centennial Theater - 5 min drive - 2.3 km
  • Corpus Christi Cathedral - 6 min drive - 1.9 km
  • Plaza Tlalne Fashion Mall - 6 min drive - 2.3 km
  • Centro Cultural Nahui Ollin - 7 min drive - 3.1 km

Getting around

  • Tlalnepantla Station - 4 min drive
  • Tlalnepantla de Baz Station - 6 min drive
  • Benito Juarez International Airport (MEX) - 39 min drive

Restaurants

  • ‪Barbacoa Alex - ‬16 min walk
  • ‪Café del Duende - ‬12 min walk
  • ‪Pasteleria Macram - ‬16 min walk
  • ‪Beny pizza - ‬16 min walk
  • ‪huarache Punto Com - ‬17 min walk

About this property

Hotel Santa Cruz

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a lift are also featured at the business-friendly Hotel Santa Cruz. Free self parking is available.

This 3-star Tlalnepantla de Baz hotel is smoke free.

  • 100 guestrooms or units
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santa Cruz offers 100 accommodations with a hairdryer and free toiletries. This individually decorated accommodation includes desks. 42-inch LED televisions come with premium digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Standard Room, 2 Double Beds
Hotel Verona
Tlalnepantla de Baz
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 261 reviews
The price is AU$69
includes taxes & fees
9 May - 10 May
Hotel Verona

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 65 to 90 for adults and MXN 65 to 90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Comedor Los Tulipanes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

More

  • Desk
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Cruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 90 for adults and MXN 65 to 90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz

Frequently asked questions

What is the cancellation policy at Hotel Santa Cruz?

Hotel Santa Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Cruz?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz on 14 May 2026 start from AU$42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Cruz?

Yep, Hotel Santa Cruz has a free self car park.

Does Hotel Santa Cruz serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Santa Cruz?

No, Hotel Santa Cruz does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Cruz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Santa Cruz?

Check-in begins at 2:30 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Santa Cruz?

No, pets and service animals are not allowed.

Hotel Santa Cruz Reviews

Reviews

6.8
Rating 10 - Excellent. 41 out of 137 reviews
Rating 8 - Good. 38 out of 137 reviews
Rating 6 - Okay. 19 out of 137 reviews
Rating 4 - Poor. 10 out of 137 reviews
Rating 2 - Terrible. 29 out of 137 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Marcos

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Will appreciate if staff on desck and kitchen, will be more friendly, house keeping 100%👌 we love it!
Stayed 5 nights in Jan 2026

2/10 Terrible

Mayra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad property. Bad personal. Dirty and personal - Housekeeping touch my belongs and stole items and I request to talk to the manager and front desk never contact me with the manager. All of them are the sesame thing DON'T RECOMMEND THAT HOTEL. I abandoned the hotel today January 23th, 2025 and move to another hotel. They touch and stole my belongs when I was in hospital for surgeries. Very disappointed 😞☹️
Stayed 7 nights in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a 1 night stay.

Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.
Stayed 1 night in Nov 2024

8/10 Good

HUGO ERICK

Business traveller
Liked: Cleanliness, property conditions & facilities
Es básicamente un hotel de paso, aunque con instalaciones en buen estado en general. Por el costo bastante asequible, puede ser una opción si no se llevan niños. Los alrededores es zona industrial así que no hay negocios cercanos. Me pareció bastante limpio. Hay estacionamiento en el sótano.
Stayed 1 night in Nov 2024

4/10 Poor

Rosalia

Travelled with family
Disliked: Staff & service
The stuff very rude
Stayed 1 night in Sep 2024

2/10 Terrible

Molly

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.
Stayed 1 night in Sep 2024

8/10 Good

Carmen Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was a little creepy but generally okay
Stayed 1 night in Sep 2024

10/10 Excellent

fausto

Liked: Cleanliness, property conditions & facilities
More stuff low employees especially in the kitchen
Stayed 1 night in Aug 2024

8/10 Good

Harutyun

Liked: Staff & service, property conditions & facilities
Good

4/10 Poor

Lorena

Disliked: Staff & service, amenities

2/10 Terrible

Rosalynn

Stayed 3 nights in Oct 2022

4/10 Poor

julio, mapastepec

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La habitacion descuidada toallas muy viejas puerta del baño descompuesta recepcionista de mal genio
Stayed 1 night in Jan 2026

6/10 Okay

Félix

Business traveller
Liked: Staff & service
Aceptable
Stayed 1 night in Jan 2026

10/10 Excellent

EMMANUEL

Stayed 1 night in Dec 2025

10/10 Excellent

Josh Leon

Liked: Cleanliness, property conditions & facilities
Fue muy tranquilo y cómodo
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 3 nights in Oct 2025

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Si limpia si fue amable el personal fue lo que buscaba serca de dónde era mi compromiso y si descanse sin ruidos
Stayed 2 nights in Nov 2025

8/10 Good

luis

Stayed 5 nights in Oct 2025

10/10 Excellent

Yair S

Travelled with family
Liked: Cleanliness, staff & service, amenities
La limpieza s excelente!
Stayed 3 nights in Oct 2025

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien buena atención. La Srita. Daniela de recepción es muy eficiente, amable y te apoya en lo que necesites.
Stayed 1 night in Oct 2025

8/10 Good

BEATRIZ

Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente, limpieza, ubicación solo el servicio a la habitación no lo atendieron ya que solicitamos cena a la carta y nunca la llevaron
Stayed 1 night in Jun 2025

6/10 Okay

Alexi j

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Mucho ruido y no dejan dormir

Había mucho ruido, se escucha todo los de las habitaciones al rededor en la mañana, el personal hacen el aseo con música a todo volumen.
Stayed 1 night in Aug 2025

2/10 Terrible

patty

Liked: Property conditions & facilities
Disliked: Staff & service
Me tocaron mi puerta alas 4 de la mañana me sentí insegura y me fui a otro lugar a pesar de haber pagado 3 días perdí dinero pero preferí eso a Dios guarde me hicieran algún daño lo reporte a recepción y no sentí que me apoyaran de manera profesional
Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus Alberto

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Ariel

Liked: Cleanliness, property conditions & facilities
bien
Stayed 1 night in Jul 2025