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Hotel Novotel Mexico City Santa Fe

4.0 star property
Upscale eco-certified hotel, walk to Samara Shops

Choose dates to view prices

Photo gallery for Hotel Novotel Mexico City Santa Fe

Executive Double Room, 2 Double Beds
Porch
Breakfast, lunch, dinner served; international cuisine
Eco-friendly toiletries, hair dryer, towels
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210
  • Popular LocationSamara Shops2 min walk
  • Popular LocationParque La Mexicana15 min walk
  • Popular LocationSanta Fe Center Mall19 min walk
  • AirportMexico City (MEX-Mexico City Intl.)17 min drive

Room options

View all photos for Superior Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Camino Real Santa Fe
Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1187)
The price is AU$158
for 1 night
includes taxes & fees
31 May - 1 June
Camino Real Santa Fe

About the area

Mexico City

Hotel Novotel Mexico City Santa Fe places you steps from Samara Shops and within a 20-minute stroll of Parque La Mexicana. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, 365, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool, free pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. On weekday mornings to-go breakfast is served between 6:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Santa Fe hotel, you'll be 1.6 km (1 mi) from Santa Fe Center Mall and 3.2 km (2 mi) from Centro Medico ABC Santa Fe.

What's nearby

  • Samara Shops - 2 min walk
  • Parque La Mexicana - 15 min walk
  • Expo Santa Fe Mexico - 16 min walk
  • Santa Fe Center Mall - 19 min walk
  • Centro Medico ABC Santa Fe - 4 min drive

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Santa Fé Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • Starbucks - 2 min walk
  • Mercado Gourmet - 2 min walk
  • Fisher's Santa Fe - 1 min walk
  • La Imperial - 2 min walk
  • McDonald's - 2 min walk

About this property

Hotel Novotel Mexico City Santa Fe

Upscale eco-certified hotel, walk to Samara Shops
Hotel Novotel Mexico City Santa Fe offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hotel Novotel Mexico City Santa Fe. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 8 levels
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Novotel Mexico City Santa Fe offers 148 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 120 per day)

Food and drink

  • Weekday breakfast to-go available 6:00 AM to 11:00 AM for a fee: MXN 299 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 365

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 596.30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately MXN 299 per person
  • Valet parking fee: MXN 120 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Novotel Mexico City Santa Fe?

Hotel Novotel Mexico City Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on 25 May 2024 start from AU$107.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Novotel Mexico City Santa Fe?

Yep, Hotel Novotel Mexico City Santa Fe has valet parking for MXN 120 per day.

Does Hotel Novotel Mexico City Santa Fe have a pool?

Hotel Novotel Mexico City Santa Fe has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open from March 01 to October 31.

Is Hotel Novotel Mexico City Santa Fe family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Novotel Mexico City Santa Fe is a hit with families.

Does Hotel Novotel Mexico City Santa Fe serve breakfast?

You bet, to-go breakfast is offered on weekdays from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Novotel Mexico City Santa Fe?

No, Hotel Novotel Mexico City Santa Fe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Novotel Mexico City Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Novotel Mexico City Santa Fe?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Hotel Novotel Mexico City Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 739 reviews" "
Rating 8 - Good. 270 out of 739 reviews" "
Rating 6 - Okay. 80 out of 739 reviews" "
Rating 4 - Poor. 30 out of 739 reviews" "
Rating 2 - Terrible. 18 out of 739 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ariel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Feb 2024

6/10 Okay

Liliana

Liked: Cleanliness
O
Stayed 2 nights in Jan 2024

8/10 Good

Raul

Business traveller, Travelled with partner
Stayed 3 nights in Dec 2023

6/10 Okay

Daniel, Austin

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are dated. When I left the room, the door required me to pull it hard to lock, otherwise, the door would stay open. Very unsafe.
Stayed 2 nights in Dec 2023

10/10 Excellent

Manoj

Stayed 9 nights in Nov 2023

8/10 Good

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Maria Teresa Cardoso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business stay
Stayed 1 night in Aug 2023

8/10 Good

Gregory Joseph, Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great except the restaurant which is terrible. Poor breakfast buffet and overpriced poor quality food the rest of the day. Surrounded by excellent food choices and this place needs to step up and become equal.
Stayed 7 nights in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is superb!
Stayed 3 nights in Aug 2023

8/10 Good

Fabio Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023