Hotel Isabel

2.5 star property
Hotel with a rooftop terrace, 10-minute walk to Zócalo

Room options

View all photos for Room, Shared Bathroom

Room, Shared Bathroom

Room, Shared Bathroom

Highlights

Individually furnished
Flat-screen TV
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Room

Basic Room

Basic Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

In-room safe, individually furnished, iron/ironing board, free WiFi

Classic Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

In-room safe, individually furnished, iron/ironing board, free WiFi

Comfort Double Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

In-room safe, individually furnished, iron/ironing board, free WiFi

Triple Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Quadruple Room

Shower, towels

Classic Quadruple Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 5
  • 5 Single Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Individually furnished
Flat-screen TV
2 bathrooms
Cable channels
In-room safe
Located on the top floor
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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Historic Center
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About the area

Mexico City

At Hotel Isabel you'll be within just a 15-minute stroll of popular places like Zócalo and Palacio de Bellas Artes. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .The restaurant, Isabel, serves Mexican cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 12:30 PM. .Attractions within a 30-minute walk of this Historic Center hotel include Paseo de la Reforma and Alameda Central.

What's nearby

  • National Palace - 7 min walk - 0.6 km
  • Metropolitan Cathedral - 7 min walk - 0.6 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km
  • Zócalo - 8 min walk - 0.8 km
  • Alameda Central - 10 min walk - 0.9 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Isabel la Catolica Station - 5 min walk
  • Benito Juarez International Airport (MEX) - 7 min drive

Restaurants

  • ‪Azulísimo - ‬3 min walk
  • ‪Terraza XX - ‬1 min walk
  • ‪Coox Hanal - ‬2 min walk
  • ‪Taquería El Torito - ‬2 min walk
  • ‪Pulquería la Risa - ‬3 min walk

About this property

Hotel Isabel

Hotel with a rooftop terrace, 10-minute walk to Zócalo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at Hotel Isabel.

Smoking is allowed in designated areas at this Mexico City hotel.

  • 74 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Isabel offers 74 accommodations with a safe. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 12:30 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isabel

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Isabel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Mexico City
Hotel Isabel
Isabel Mexico City
Hotel Isabel Hotel
Hotel Isabel Mexico City
Hotel Isabel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Isabel?

Hotel Isabel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Isabel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7:00 AM to 12:30 PM.

Is there a free airport shuttle available at Hotel Isabel?

No, Hotel Isabel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Isabel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Isabel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Isabel?

No, pets and service animals are not allowed.

Hotel Isabel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 176 out of 573 reviews
Rating 8 - Good. 222 out of 573 reviews
Rating 6 - Okay. 110 out of 573 reviews
Rating 4 - Poor. 34 out of 573 reviews
Rating 2 - Terrible. 31 out of 573 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gilbert

Travelled with group
Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

6/10 Okay

Maribell

Liked: Staff & service, amenities
Walkable to the historic center but the area in general feels chaotic. Hotel staff was wonderful though and bed was comfortable!
Stayed 2 nights in Jul 2025

10/10 Excellent

JESUS F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the heart of México!

Easy booking, friendly front desk people, good location.
Stayed 2 nights in Jul 2025

6/10 Okay

Alina

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Es una vieja casona o edificio otrora sede de alguna oficina del gobierno, segun se me dijo. Tuvo mejores tiempos y vio mas explendorosas epocas. Pero ahora necesita bastante sino remodelacion total, si una extrema cirugia. La recepcion es decrepita, como para una pelicula de horror de Netflix. Tiene una quitectura que con un rescate adecuado se veria esplendorosa. Necesita muebles, que esas lamparas de techo vuelvan a su estado original. Esos munecos de tamano humano que tienen ahi sentados a un lado de la recepcion, por Dios! Parecen sacados de un circo pobre. En general la recepcion es decrepita y ruinosa. El staff tampoco se ha modernizado. Prohiben visitas a los huespedes! Como si todos los que llegan ahi estuvieran haciendo sexo turismo! Solos familias algunos con familia local qur quisiera venir a vernos! Ridiculo! Lo unico bueno es el resturante. Aunque de nuevo la decoracion no es acogedora.
Stayed 1 night in Jul 2025

10/10 Excellent

Oonagh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Real vintage charm, with a tasty and economical restaurant on the premises. Old fashioned with old fittings carefully maintained. Excellent location close to Bellas Artes and the Zocalo. Excellent public transportation close by and very walkable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcela

Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Trevor

Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for sightseeing in Mex City

It is a very nice old building with a good and large room, friendly staff and an overall good experience. The location is also very good, you can do the most important sightseeing in one day on your own by walking: Plaza de la Constitutión, Catedral Metropolitana, Torre Latino and Templo Mayor. On side downside, the central location means it is a pretty loud place to stay. A 21 million people city never sleeps.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Near many things in the historic centre
Stayed 2 nights in Apr 2025

8/10 Good

Richard, Malibu

Liked: Cleanliness, staff & service, property conditions & facilities
Historic character
Stayed 1 night in Apr 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a few nights

Stayed here 3 nights, good location. Room is clean, bed is very firm. If you stay, read the fine details. A lot of rooms have a bathroom down the hallway which is shared by other rooms. It’s an individual shower/toilet that is used by other guests. The price is good. There’s a restaurant right next to it. Good food.
Stayed 4 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

René

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very near the Zócalo and several metro stations. Spacious rooms, kept very clean. Most of the staff were very welcoming.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Mexico City! As a solo traveler I stay at hostels but this time I wanted something unique. Architecture is so unique and. Add me apreciare the art of Mexico even more. The staff are so friendly and always made sure I was okay. Great budget for its location.
Stayed 1 night in Mar 2025

8/10 Good

Ana

Liked: Staff & service, property conditions & facilities
Was good
Stayed 2 nights in Mar 2025

10/10 Excellent

natesia, imperial beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
we enjoyed our stay. It was in a great location. Very walkable.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, amenities
Good location. Seemed to have a history
Stayed 6 nights in Feb 2025

10/10 Excellent

Paul, Rexford

Travelled with group
Liked: Cleanliness, staff & service, amenities
Interesting architecture and great staff, a great combination!
Stayed 3 nights in Feb 2025

8/10 Good

Anelissa

Excelente ubicación
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

A step back in time

This hotel is right in the city center so you can walk to the zocalo, Bellas Artes, and many other places. It is a vibrant active area. The hotel is a classic old Mexican building. Our room was huge with a balcony view of the street. The staff is extremely helpful, and there are plenty of people around to ask questions to, etc. They have a good restaurant that has quick and friendly service. The maids clean your room every day, including mopping the floors. The only issues are no heating or air conditioning, which we didn't need, and the street noise, because we were in the city center. If you shut the windows, it takes care of most of it, and it quiets down at night.This place is old, which is what we wanted. It had classic charm.
Stayed 3 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness
Stayed 10 nights in Jan 2025

6/10 Okay

Jose Angel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024