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Hotel Isabel

2.5 star property
Hotel with a rooftop terrace, a short walk to Zócalo

Photo gallery for Hotel Isabel

Exterior
Family Room
Front of property
Lobby
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Isabel La Catolica N° 63, Centro Historico, Mexico City, CDMX, 06000
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Zócalo
    ‪9 min walk‬
  • Paseo de la Reforma
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, individually furnished, iron/ironing board

Comfort Double Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, individually furnished, iron/ironing board

Classic Double Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Shared Bathroom

Room, Shared Bathroom

Room, Shared Bathroom

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 5
  • 5 Single Beds

View all photos for Triple Room

1 bedroom, in-room safe, individually furnished, iron/ironing board

Triple Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 8
  • 4 Double Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
2 bathrooms
Cable channels
In-room safe
Located on the top floor
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room

Shower, towels

Classic Quadruple Room

Highlights

Individually furnished
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 4 Single Beds

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About the area

Mexico City

At Hotel Isabel you'll be within just a 15-minute stroll of popular places like Zócalo and Palacio de Bellas Artes. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .The restaurant, Isabel, serves Mexican cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 12:30 PM. .Attractions within a 30-minute walk of this Historic Center hotel include Paseo de la Reforma and Alameda Central.

What's nearby

  • Palacio de Bellas Artes - 8 min walk - 0.8 km
  • Zócalo - 9 min walk - 0.8 km
  • Alameda Central - 10 min walk - 0.9 km
  • Paseo de la Reforma - 3 min drive - 1.5 km
  • Angel of Independence Monument - 5 min drive - 3.8 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Isabel la Catolica Station - 5 min walk
  • Benito Juarez International Airport (MEX) - 7 min drive

Restaurants

  • ‪Cantina "La Resurrección - ‬2 min walk
  • ‪Azulísimo - ‬3 min walk
  • ‪Terraza XX - ‬1 min walk
  • ‪Café Emir - ‬2 min walk
  • ‪Taquería el Torito - ‬2 min walk

About this property

Hotel Isabel

Hotel with a rooftop terrace, a short walk to Zócalo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at Hotel Isabel.

Smoking is allowed in designated areas at this Mexico City hotel.

  • 74 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Isabel offers 74 accommodations with a safe. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 12:30 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isabel

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Isabel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Mexico City
Hotel Isabel
Isabel Mexico City
Hotel Isabel Hotel
Hotel Isabel Mexico City
Hotel Isabel Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Isabel?

Hotel Isabel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Isabel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7:00 AM to 12:30 PM.

Is there a free airport shuttle available at Hotel Isabel?

No, Hotel Isabel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Isabel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Isabel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Isabel?

No, pets and service animals are not allowed.

Hotel Isabel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 166 out of 551 reviews
Rating 8 - Good. 217 out of 551 reviews
Rating 6 - Okay. 104 out of 551 reviews
Rating 4 - Poor. 33 out of 551 reviews
Rating 2 - Terrible. 31 out of 551 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, amenities
Good location. Seemed to have a history
Stayed 6 nights in Feb 2025

10/10 Excellent

Paul, Rexford

Travelled with group
Liked: Cleanliness, staff & service, amenities
Interesting architecture and great staff, a great combination!
Stayed 3 nights in Feb 2025

8/10 Good

Anelissa

Excelente ubicación
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

A step back in time

This hotel is right in the city center so you can walk to the zocalo, Bellas Artes, and many other places. It is a vibrant active area. The hotel is a classic old Mexican building. Our room was huge with a balcony view of the street. The staff is extremely helpful, and there are plenty of people around to ask questions to, etc. They have a good restaurant that has quick and friendly service. The maids clean your room every day, including mopping the floors. The only issues are no heating or air conditioning, which we didn't need, and the street noise, because we were in the city center. If you shut the windows, it takes care of most of it, and it quiets down at night.This place is old, which is what we wanted. It had classic charm.
Stayed 3 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness
Stayed 10 nights in Jan 2025

6/10 Okay

Jose Angel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Guadalupe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel good location

it was a good experience
Stayed 2 nights in Nov 2024

6/10 Okay

Rosalind

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine basic hotel

I stayed in the room with a shared bathroom. There were two shared bathrooms in the close proximity to the room and they were never busy when I used them. The beds in the room are very hard for my taste. Both nights I was there, some other guests were a little noisy from time to time but nothing too bad. Overall a decent stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service

Lights not on

There were no lights in the room, on the deck or in the outside barhroom on my last night.
Stayed 2 nights in Oct 2024

4/10 Poor

Gloria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didn't like it the building was to old and also in the website was one price and when i get there they told me was another price i pay more money
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and helpful. Coming in on a red-eye flight, I showed up at the hotel at 7:30 in the morning. Check in is at 2:00pm, abd I was just hoping to store my bags until I could get my room. I was very tired from not sleeping all night. The employee at the counter said that since a room was ready, they would let me get in then, almost 7 hours early! Talk about good service.
Stayed 6 nights in Sep 2024

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is jobable around this property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were courteous,professional and helpful,really enjoyed my stay.
Stayed 5 nights in Jul 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times in the last 12 months, and each time I have found my room to be spotless. The bathrooms are clean, no mould spots, the beds are comfortable and the bedding also is spotless. Sure, it is a very old building (there is a plaque on the outside wall which says that someone of note died there in the 1850s) and it retains a lot of its original character. Staff are friendly and helpful, and the reception desk is manned 24 hours per day. The hotel is located in the Historic Centre of Mexico City, about a 10 minute walk from the zocalo. Several pedestrians only streets make this a colourful and interesting exercise. I have not felt uncomfortable or uneasy walking round this area in the evening. The restaurant does great breakfasts, also lunch and dinners. If you are looking for the Hilton, this hotel is not for you, but if you are looking for a basic but clean, comfortable hotel, Hotel Isabel should be right for you.
Stayed 3 nights in Apr 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Hotel, convenient location. Staff were very friendly and helpful, always took care of us. Little noisy from the street but worth it for the walking distance to the center of the city.
Stayed 4 nights in Apr 2024

2/10 Terrible

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Wilkens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Manolo

Stayed 1 night in Jan 2024

10/10 Excellent

Yvonne

Stayed 2 nights in Jan 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay in Mexico City. Location. Staff. Quality restaurant. Great value
Stayed 3 nights in Jan 2024

10/10 Excellent

Flor

Liked: Staff & service
Stayed 1 night in Oct 2023