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Hotel Casa Cuenca

3.0 star property

Photo gallery for Hotel Casa Cuenca

Presidential Room
Front of property
Exterior
Classic Room, Courtyard View
Presidential Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
4 Cuernavaca Colonia, Condesa, Mexico City, CDMX, 06140
  • Place, Spain Park
    ‪2 min walk‬
  • Place, Mexico Park
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View

Classic Room, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Room

Presidential Room

Presidential Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

In-room safe, individually decorated, individually furnished

Grand Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mexico City

At Hotel Casa Cuenca you'll be within a 20-minute stroll of popular places like Paseo de la Reforma and Chapultepec Park. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities and tour/ticket assistance. Breakfast is available daily. .Within a 30-minute walk of this 3-property class La Condesa hotel, attractions include Angel of Independence Monument and Avenida Presidente Masaryk.

What's nearby

  • Spain Park - 2 min walk - 0.2 km
  • Mexico Park - 7 min walk - 0.6 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Chapultepec Park - 15 min walk - 1.3 km
  • Angel of Independence Monument - 19 min walk - 1.6 km

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Bulla - ‬4 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Bakers - ‬3 min walk
  • ‪Filigrana - ‬1 min walk
  • ‪% ARABICA - ‬2 min walk

About this property

Hotel Casa Cuenca

As a guest of Hotel Casa Cuenca, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.
  • 10 guestrooms or units
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
Hotel Casa Cuenca offers 10 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Satellite televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Casa CUenca Hotel

Hotel Casa CUenca Mexico City

Hotel Casa CUenca Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Casa Cuenca?

Hotel Casa Cuenca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Casa Cuenca serve breakfast?

Sure does, complimentary on-the-go breakfast is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Casa Cuenca?

No, Hotel Casa Cuenca does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Cuenca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Cuenca?

No, pets are not allowed.

Hotel Casa Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lisa

Liked: Property conditions & facilities
Disliked: Cleanliness
Lovely rooms but loud construction noise every day of my stay and staff who were defensive about it and offered nothing by way of compensation — not even a free coffee or offer of tea when I told them I was feeling ill. Some of the staff were very sweet but overall they came across as inexperienced.
Stayed 4 nights in Feb 2026

6/10 Okay

Peter

Stayed 2 nights in Jan 2026

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were very clean and the man who checked us in was so helpful. The location was quiet and convenient to get around.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh made to order breakfast. Very nice food and lovely space.
Stayed 3 nights in Dec 2025

10/10 Excellent

Theo

.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room did not have a lot of circulation and had a musty smell to it. Also it was a bit loud when someone was occupying the room above us.
Stayed 3 nights in Dec 2025

8/10 Good

carlin, los angeles

Liked: Cleanliness, property conditions & facilities
The hotel was furnished beautifully and the staff was very warm. My room was a larger suit on the ground floor. It had almost zero natural light and was very cold, the heating was insufficient so they gave me a space heater which worked. The location and the breakfast were excellent. I wish the room had a deadbolt
Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Unfortunately the rooms stay damp after showers because of a lack of fan. Cool nights
Stayed 4 nights in Nov 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Nov 2025

8/10 Good

Abel

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff is friendly and professional. Amenities are good. Breakfast was great, should add bacon or sausage with the egg.
Stayed 4 nights in Nov 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel with attentive staff. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool boutique hotel in a great area of CDMX
Stayed 7 nights in Aug 2025

10/10 Excellent

Terry, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

10/10 Excellent

redvers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast had limited options: wider choice available if ordering off the menu. Simple, but tasty, and excellent cappuccino.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jason

Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer, Wyckoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 3 nights in Jun 2025

2/10 Terrible

Jason

Stayed 5 nights in Jun 2025

6/10 Okay

Drew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025