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Hotel Casa Cuenca

Property class: 3

Photo gallery for Hotel Casa Cuenca

A doorway with a frosted glass panel, a potted plant, and a white balustrade.
Exterior
A large bed with white linens, a wooden headboard, and two bedside tables with lamps.
A cozy living room with a sofa, chairs, a coffee table, and a bookshelf.
A balcony with a white balustrade, a potted olive tree, and a window with white shutters.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
4 Cuernavaca Colonia, Condesa, Mexico City, CDMX, 06140
  • Place, Spain Park
    ‪2 min walk‬
  • Place, Mexico Park
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room, Courtyard View

A large bed with white linens, a wooden headboard, and two bedside tables with lamps.

Classic Room, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a bed, a window, and a view of the outside.

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Room

A cozy living room with a sofa, chairs, a coffee table, and a bookshelf.

Presidential Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

A bedroom with a bed, a window, and a view of the outside.

Grand Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mexico City

At Hotel Casa Cuenca you'll be within just a 15-minute stroll of popular places like Paseo de la Reforma and Chapultepec Park. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities and tour/ticket assistance. Breakfast is available daily. .Within a 30-minute walk of this 3-property class La Condesa hotel, attractions include Angel of Independence Monument and Avenida Presidente Masaryk.

What's nearby

  • Spain Park - 2 min walk - 0.2 km
  • Mexico Park - 7 min walk - 0.6 km
  • Chapultepec Park - 8 min walk - 0.8 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Angel of Independence Monument - 19 min walk - 1.6 km

Getting around

  • Mexico City Fortuna Station - 10 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Lardo - ‬3 min walk
  • ‪Bulla - ‬4 min walk
  • ‪Anécdota Café - ‬4 min walk
  • ‪Bakers - ‬3 min walk
  • ‪Baldio - ‬4 min walk

About this property

Hotel Casa Cuenca

As a guest of Hotel Casa Cuenca, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.
  • 10 guestrooms or units
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
Hotel Casa Cuenca offers 10 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Satellite televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Casa CUenca Hotel
Hotel Casa CUenca Mexico City
Hotel Casa CUenca Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hotel Casa Cuenca?

Hotel Casa Cuenca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Casa Cuenca serve breakfast?

Sure does, complimentary on-the-go breakfast is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Casa Cuenca?

No, Hotel Casa Cuenca does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Cuenca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Cuenca?

No, pets are not allowed.

Hotel Casa Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 56 reviews
Rating 8 - Good. 10 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Friendly staff, comfy bed, nicely designed hotel and great food at Maleza.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel with wonderful staff. Truly amazing stay. The only thing that was a bit off putting was the recommended tip for the included breakfast was 100 - 200 pesos. Which seemed a bit ridiulous for a simple (but delicious) breakfast.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities
The rooms were very clean and the man who checked us in was so helpful. The location was quiet and convenient to get around.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Cuenca. It's a smaller, classy boutique hotel with a lovely courtyard and restaurant. Nestled on a side street in Condesa. The staff could not have been nicer or more helpful. Great breakfast options each morning. We felt very safe and secure.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool boutique hotel in a great area of CDMX
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh made to order breakfast. Very nice food and lovely space.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel with attentive staff. Highly recommend!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, we loved our stay and would definitely stay here again.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
The room, the staff, the service
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Abel

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff is friendly and professional. Amenities are good. Breakfast was great, should add bacon or sausage with the egg.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night here, but beautiful property in Condesa. Quiet but easy to walk to restaurants nearby.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

redvers

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast had limited options: wider choice available if ordering off the menu. Simple, but tasty, and excellent cappuccino.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . . . we are early risers, so waiting until 8 AM for a cup of coffee was challenging. We were only left with 3 "pods" for both of us for a two night stay, and when we requested more, they were not available. We offered to pay for them, and that was not an option either. Next time we will come with our own coffee! Otherwise, the stay was excellent!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Lisa

Liked: Property conditions & facilities
Disliked: Cleanliness
Lovely rooms but loud construction noise every day of my stay and staff who were defensive about it and offered nothing by way of compensation — not even a free coffee or offer of tea when I told them I was feeling ill. Some of the staff were very sweet but overall they came across as inexperienced.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

carlin

Liked: Cleanliness, property conditions & facilities
The hotel was furnished beautifully and the staff was very warm. My room was a larger suit on the ground floor. It had almost zero natural light and was very cold, the heating was insufficient so they gave me a space heater which worked. The location and the breakfast were excellent. I wish the room had a deadbolt
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Cuenca helped make our first trip to Mexico City even more special. The location is perfect within the Condesa area. The staff was not only helpful but caring; making sure that our needs were met. The hotel is very clean! Thank you to all for a wonderful time in CDMX!
Stayed 6 nights in May 2025
Verified review

6/10 Okay

Matthew

Unfortunately the rooms stay damp after showers because of a lack of fan. Cool nights
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Francisco

Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Theo

.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautifully designed. A gem.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Room did not have a lot of circulation and had a musty smell to it. Also it was a bit loud when someone was occupying the room above us.
Stayed 3 nights in Dec 2025