6/10 Okay
Maitte
13 June 2025
Liked: Cleanliness
Slipped pretty hard in the shower and bruised my leg and back, the floor is very slick especially when wet. The food is edible but not very flavorful. One order of room service for lattes and chocolate milk for the kids the milk was spoiled and sour, which they corrected as soon as we brought it to their attention. I feel like there are other hotels for less money with better location. Our room was facing a direct demolition, and the entire stay they were bulldozing and remodeling the entrance to the hotel so during the day it was very noisy in the lobby which we heard all the way outside on the roof lounging in the hammock. The ladies at the front desk are professional but very cold, not friendly nor welcoming. Just task driven, which is ok with me but can come off as rude to some. I did appreciate that they cleaned the room everyday of our entire 7 night stay. The pool is very small, again, you can find nicer hotels for same amount of money; or even less, with better food, views and amenities. Will not be coming back but it was acceptable for 1st time visiting MX city.
Maitte
Stayed 7 nights in May 2025
