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Holiday Inn México Santa Fe by IHG

Property class: 3.5

Photo gallery for Holiday Inn México Santa Fe by IHG

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A gym with cardio machines, free weights, and a mirrored wall.
A modern hotel with a glass facade, surrounded by lush greenery and a curved pathway.
A reception area with a marble counter, wooden ceiling, and a large screen.
A hotel room with a bed, desk, chair, and a view of the city through large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$141
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
  • Place, Expo Santa Fe Mexico
    ‪2 min walk‬
  • Place, Parque La Mexicana
    ‪8 min walk‬
  • Place, Santa Fe Center Mall
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, two bedside tables, a chair, and an ottoman.

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a bedside table with a lamp, a large window with sheer curtains, and a carpeted floor.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
9.4 out of 10, Exceptional, 1,005 reviews
The price is AU$168
includes taxes & fees
2 Oct - 3 Oct
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About the area

Mexico City

At Holiday Inn México Santa Fe by IHG you'll be within a 20-minute stroll of Expo Santa Fe Mexico and Santa Fe Center Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, L Etoile, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 3892 square feet (362 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a gym. On weekday mornings buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 3.5-property class Santa Fe hotel, attractions include Paseo de la Reforma and World Trade Center Mexico City.

What's nearby

  • Expo Santa Fe Mexico - 2 min walk - 0.2 km
  • Parque La Mexicana - 8 min walk - 0.8 km
  • Samara Shops - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 1.0 km
  • Santa Fe Center Mall - 12 min walk - 1.0 km

Getting around

  • Santa Fé Station - 14 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 54 min drive

Restaurants

  • ‪Café Torino - ‬2 min walk
  • ‪Los Canarios - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr. - ‬3 min walk
  • ‪Finca SantaVeracruz - ‬3 min walk

About this property

Holiday Inn México Santa Fe by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3892 square feet (362 square metres) and includes conference space. The business-friendly Holiday Inn México Santa Fe by IHG also features a fitness centre, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 95 guestrooms or units
  • 7 levels
  • 3892 sq ft of conference space
  • 362 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn México Santa Fe by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Etoile

Things to do

  • Golf
  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,892 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Self-parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe

Frequently asked questions

What is the cancellation policy at Holiday Inn México Santa Fe by IHG?

Holiday Inn México Santa Fe by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn México Santa Fe by IHG?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn México Santa Fe by IHG on 10 Oct 2026 start from AU$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn México Santa Fe by IHG?

Yep, Holiday Inn México Santa Fe by IHG has a self car park for MXN 58 per day. A self car park is also available, for a fee.

What makes Holiday Inn México Santa Fe by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn México Santa Fe by IHG.

Does Holiday Inn México Santa Fe by IHG serve breakfast?

You bet, buffet brekkie is served weekdays from 6:30 AM to 11:00 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Holiday Inn México Santa Fe by IHG?

No, Holiday Inn México Santa Fe by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn México Santa Fe by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn México Santa Fe by IHG?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Holiday Inn México Santa Fe by IHG?

No, only service animals are allowed.

Holiday Inn México Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 412 reviews
Rating 8 - Good. 112 out of 412 reviews
Rating 6 - Okay. 31 out of 412 reviews
Rating 4 - Poor. 21 out of 412 reviews
Rating 2 - Terrible. 19 out of 412 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

paola

Liked: Property conditions & facilities
Excellent hotel. The restaurant staff was super friendly and we loved the food!
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Gabriela

Disliked: Cleanliness, property conditions & facilities
Mal hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine, but the hotel they need a refurnished, they have something furnished old. the restaurante have food, but the quality need attention, for the chef.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Carlos

Liked: Staff & service, amenities
It’s confortable, well located and the staff is as usual, super helpful. However its age is beginning to show, it needs maintenance ASAP. Dirty curtains, bed board is peeling, ragged towels, etc.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

JEZREEL

Great place. Quiet and safe.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly staff. The hotel and room were very clean, all very lovely.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, communication
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Tsuneki Edmundo

Liked: Amenities
Great
Stayed 1 night in Jul 2025
Verified review

8/10 Good

SALVADOR

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room, helpful staff at frontdesk. Did not know that amenities (gym and pool), was out of order
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jimena

Liked: Cleanliness
Super
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location, friendly staff

The hotel itself was clean and the employees at the reception were amazing. Very friendly and professional. They helped us all the time. The bedsheet of the room were stained ( there was some ink and other food stains). Everyday we were short of towels and they didn't refill the toilet paper. We would call the receptionist and it would be delivered right away. Location is perfect and plenty of stores, food and malls nearby. Very safe all day all night. Will stay again.
Stayed 5 nights in Apr 2025
Verified review

2/10 Terrible

Eduardo A

Disliked: Cleanliness, staff & service, property conditions & facilities
Fueniture in rooms ok.... the room was noisy, with light at night, no covers for cold, had to ask for them and took 2 calls and 1 hr to get them, the towels were thirty , old, smelly and harsh, incredible for a hotel of this "level and qualitiy"
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

mariza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2025
Verified review

8/10 Good

ROGELIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Diana Paola

Liked: Cleanliness, staff & service, amenities
All good
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
0
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
En la reservacion que hice venia incluido el desayuno y ya en.el hotel no lo hicieron válido tuve que pagar aparte , eso fue lo que no me gustó de la reservacio.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Edgar Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien
Stayed 1 night in Jun 2026
Verified review

8/10 Good

MANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las toallas para secarse estaban percudidas y muy duras. El personal de recepción y restaurante muyyy amables
Stayed 1 night in May 2026
Verified review

6/10 Okay

Elisa Alejandra

Liked: Staff & service
Disliked: Cleanliness, amenities
¡Falta limpieza y mantenimiento! La alfombra estaba sucia, habían papelitos y pedazos de envolturas en los rincones. Las cortinas son viejas y estaban tan sucias que se veían negras de las orillas, además de que habían partes que colgaban porque no les dan mantenimiento. El cancel del baño, medio limpio, colgamos el tapete por encima y al volverlo a usar vimos que le quedó marcada una franja de mugre. No hay bote de basura en la habitación, solamente el del baño que es pequeño. El papel de baño es de pésima calidad, casi transparente de lo delgado. Las sobrecamas estaban roídas. Las almohadas deformadas. Las toallas tenían mal olor. Y los colchones son terriblemente incómodos!! Tienen los resortes vencidos. Fue mi peor noche en un hotel. Lo único que se rescata es el personal de recepción y restaurante, son verdaderamente amables y agradables.
Stayed 1 night in Apr 2026