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Holiday Inn México Santa Fe by IHG

3.5 star property

Photo gallery for Holiday Inn México Santa Fe by IHG

Exterior
Reception
Exterior
Exterior
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$134
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
  • Place, Expo Santa Fe Mexico
    ‪2 min walk‬
  • Place, Parque La Mexicana
    ‪8 min walk‬
  • Place, Santa Fe Center Mall
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, soundproofing

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

At Holiday Inn México Santa Fe by IHG you'll be within a 20-minute stroll of Expo Santa Fe Mexico and Santa Fe Center Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, L Etoile, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 3892 square feet (362 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a gym. On weekday mornings buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 3.5-property class Santa Fe hotel, attractions include Paseo de la Reforma and World Trade Center Mexico City.

What's nearby

  • Expo Santa Fe Mexico - 2 min walk - 0.2 km
  • Tecnologico de Monterrey - Santa Fe - 8 min walk - 0.8 km
  • Parque La Mexicana - 8 min walk - 0.8 km
  • Santa Fe Center Mall - 10 min walk - 0.9 km
  • Ciudad de los Ninos - 12 min walk - 1.0 km

Getting around

  • Santa Fé Station - 14 min walk
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 54 min drive

Restaurants

  • ‪Café Torino - ‬2 min walk
  • ‪Los Canarios - ‬2 min walk
  • ‪Taquearte - ‬1 min walk
  • ‪Carl's Jr. - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Holiday Inn México Santa Fe by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3892 square feet (362 square metres) and includes conference space. The business-friendly Holiday Inn México Santa Fe by IHG also features a fitness centre, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 95 guestrooms or units
  • 7 levels
  • 3892 sq ft of conference space
  • 362 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn México Santa Fe by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Etoile

Things to do

  • Golf
  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,892 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Self-parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe

Frequently asked questions

What is the cancellation policy at Holiday Inn México Santa Fe by IHG?

Holiday Inn México Santa Fe by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn México Santa Fe by IHG?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn México Santa Fe by IHG on 15 Mar 2026 start from AU$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn México Santa Fe by IHG?

Yep, Holiday Inn México Santa Fe by IHG has a self car park for MXN 58 per day. A self car park is also available, for a fee.

What makes Holiday Inn México Santa Fe by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn México Santa Fe by IHG.

Does Holiday Inn México Santa Fe by IHG serve breakfast?

You bet, buffet brekkie is served weekdays from 6:30 AM to 11:00 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Holiday Inn México Santa Fe by IHG?

No, Holiday Inn México Santa Fe by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn México Santa Fe by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn México Santa Fe by IHG?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Holiday Inn México Santa Fe by IHG?

No, only service animals are allowed.

Holiday Inn México Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 369 reviews
Rating 8 - Good. 103 out of 369 reviews
Rating 6 - Okay. 28 out of 369 reviews
Rating 4 - Poor. 20 out of 369 reviews
Rating 2 - Terrible. 19 out of 369 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

2/10 Terrible

Eduardo A

Disliked: Cleanliness, staff & service, property conditions & facilities
Fueniture in rooms ok.... the room was noisy, with light at night, no covers for cold, had to ask for them and took 2 calls and 1 hr to get them, the towels were thirty , old, smelly and harsh, incredible for a hotel of this "level and qualitiy"
Stayed 1 night in Nov 2025

8/10 Good

SALVADOR

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room, helpful staff at frontdesk. Did not know that amenities (gym and pool), was out of order
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Volker, Tomball

Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan, Tomball

Stayed 7 nights in Aug 2025

10/10 Excellent

Jonathan, Tomball

Stayed 7 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

8/10 Good

Jose

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfect location, friendly staff

The hotel itself was clean and the employees at the reception were amazing. Very friendly and professional. They helped us all the time. The bedsheet of the room were stained ( there was some ink and other food stains). Everyday we were short of towels and they didn't refill the toilet paper. We would call the receptionist and it would be delivered right away. Location is perfect and plenty of stores, food and malls nearby. Very safe all day all night. Will stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

JEZREEL, Goodyear

Travelled with group
Great place. Quiet and safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

paola

Travelled with family, Business traveller
Liked: Property conditions & facilities
Excellent hotel. The restaurant staff was super friendly and we loved the food!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nallely

Stayed 3 nights in Dec 2024

10/10 Excellent

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly staff. The hotel and room were very clean, all very lovely.
Stayed 3 nights in Nov 2024

4/10 Poor

Miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Deja mucho que desear la limpieza
Stayed 1 night in Nov 2024

8/10 Good

ROGELIO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024

4/10 Poor

Juan Sebastian

Business traveller
Disliked: Cleanliness
La habitación carecía de condiciones de aseo general, las cortinas y blackouts se encontraban deteriorados y caídos. La acumulación de polvo era excesiva, al en vender el aire acondicionado el polvo se levantaba por la habitación. Las sabanas el primer día tenían manchas. El piso de la ducha tiene principios de hongos. Lamentable el aseo de la habitación, no parecía una cadena de hoteles respetable sino por el contrario una habitación de motel de carretera
Stayed 4 nights in Sep 2024

8/10 Good

JULIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena relación costo vs beneficio
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023

10/10 Excellent

GIAN LUCA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business stay. Close to a couple of malls. Quite a few restaurants within walking distance.
Stayed 4 nights in Feb 2022

6/10 Okay

Laura Paola

Travelled with family
Disliked: Amenities, property conditions & facilities
They need to make more maintenance.
Stayed 4 nights in Jan 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2021

10/10 Excellent

Joe, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Santa Fe Mall, many surrounding restaurants, shops, Uber friendly, friendly staff, courteous, clean, large room.
Stayed 3 nights in Oct 2021