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Hilton Mexico City Reforma

4.5 star property
Luxury hotel with 3 restaurants and 2 hot tubs

Photo gallery for Hilton Mexico City Reforma

Presidential Suite, 1 King Bed | Bathroom
Property preview
Terrace/patio
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
The current price is AU$310
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Place, Alameda Central
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Kitchenette
  • 282 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One king bed

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Shower, hair dryer, towels

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 double beds

2 double beds

2 double beds

9.4 out of 10
Exceptional
(124 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Hilton Mexico City Santa Fe

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  • Pool
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4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$189
includes taxes & fees
9 Jan - 10 Jan 2026
Hilton Mexico City Santa Fe

About the area

Mexico City

A luxury stay in the heart of Mexico City awaits you at Hilton Mexico City Reforma. Within steps you'll find Alameda Central and Palacio de Bellas Artes within a 10-minute stroll. Highlights at this hotel include 3 restaurants, 2 hot tubs and a full-service spa. .A day of pampering at Spa Alameda can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and sauna. 11840 square feet (1100 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4.5-property class Reforma hotel include Paseo de la Reforma and Monument to the Revolution.

What's nearby

  • Alameda Central - 2 min walk - 0.2 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Teatro Metropólitan - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km
  • Monument to the Revolution - 10 min walk - 0.9 km

Getting around

  • Juarez Station - 5 min walk
  • Mexico City Buenavista Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Cardenal - ‬1 min walk
  • ‪Taquería El Caifán - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Cervecería de Barrio - ‬1 min walk
  • ‪Peltre Loncheria - ‬1 min walk

About this property

Hilton Mexico City Reforma

Luxury hotel with 3 restaurants and 2 hot tubs
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

  • 1 building
  • 459 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2002
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Spa Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Club Suite, 1 Bedroom
Sheraton Maria Isabel Mexico City Reforma
  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.6 out of 5, Wonderful, 2,139 reviews
The price is AU$239
includes taxes & fees
4 Jan - 5 Jan 2026
Sheraton Maria Isabel Mexico City Reforma

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 399 for adults and from MXN 205 for children
  • Fee for in-room wireless Internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 180 per night (rates may vary)
  • Self-parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Hilton Mexico City Reforma?

Hilton Mexico City Reforma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Mexico City Reforma?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Mexico City Reforma on 3 Jan 2026 start from AU$310.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Mexico City Reforma?

Yep, Hilton Mexico City Reforma has a self car park for MXN 220 per day. A self car park is also available, for a fee.

Is there a spa on site at Hilton Mexico City Reforma?

Yep, Spa Alameda is available for guests. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Mexico City Reforma have a pool?

Hilton Mexico City Reforma has an outdoor pool and an indoor pool.

What luxury perks are available at Hilton Mexico City Reforma?

Hilton Mexico City Reforma features 2 hot tubs, an outdoor pool and an indoor pool.

Does Hilton Mexico City Reforma serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Mexico City Reforma?

No, Hilton Mexico City Reforma does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Mexico City Reforma?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Mexico City Reforma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Mexico City Reforma?

Cats and dogs are welcome at Hilton Mexico City Reforma, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Reviews

Hilton Mexico City Reforma Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 837 out of 1066 reviews
Rating 8 - Good. 150 out of 1066 reviews
Rating 6 - Okay. 38 out of 1066 reviews
Rating 4 - Poor. 16 out of 1066 reviews
Rating 2 - Terrible. 25 out of 1066 reviews

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non
Stayed 4 nights in Sep 2025

10/10 Excellent

Jaqueli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa, gym and restaurants are my favorites, this is why I always book in this hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

kacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Estefani

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is definitely outdated. On the first night we did a late check in and it was close to midnight and we encountered the sink was clogged, safe was not functional and the main door wouldn’t properly align. We did call it in, the gentleman temporarily fixed it. I mentioned to the front desk the concerns about the room and she suggested that depending on the gravity of the plumbing issue they would relocate us. Next day, the sink was back to being backed up and just to realize the shower had the same back up issues. You would think housekeeping would acknowledge but nothing came from that. Then again, upon check in housekeeping had failed to replenish the soap dispensers so there’s that! There was no follow up from the front desk, their promise to fix the safe and the door “next day” bc of the late hour never happened either. I don’t expect St.Regis from a Hilton but at least a functional and acceptable property from what is rated a 4.5 stars would be the minimum. Other than location and decent drinks at the bar, this property needs a major revamp, spare yourself the disappointment!
Stayed 3 nights in Aug 2025

8/10 Good

Gerardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Alfonso

Stayed 1 night in Aug 2025

10/10 Excellent

Brooke, Everett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. Seriously the nicest most attentive staff you’ll find. The beds are comfy, the check in is quick and it’s in a great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was so nice. Very businesslike but the atmosphere is safe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zenon

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was exceptional and far above expectations.
Stayed 2 nights in Aug 2025

2/10 Terrible

RICARDO

Stayed 1 night in Aug 2025

8/10 Good

Omar, sunnyvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, helpful, kind and respectful. The hotel is being renovated so access is not available to all amenities
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great time at the City, thanks for all your help
Stayed 5 nights in Aug 2025

10/10 Excellent

Brooke, Everett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service EVER! We will stay here every time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leticia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

ARTURO GARCIA

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Harkeerat

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 6 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to visit multiple museums!
Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Stayed 4 nights in Jul 2025

10/10 Excellent

Edwin Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the downtown area. The dining options within the property are excellent, although, there are plenty of options within walking distance. The area around the hotel is always full of crowds and people at all times of the day. Despite the crowds, it never felt unsafe even at night. The hotel staff was very pleasant and accommodating. The indoor pool (heated) was nice touch and the outdoor pool is on the 6th floor, nice views and very relaxing escape.
Stayed 7 nights in Jul 2025

10/10 Excellent

Donaciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025