See all properties
Save

Hilton Garden Inn Mexico City Polanco

Property class: 3.5

Photo gallery for Hilton Garden Inn Mexico City Polanco

Terrace/patio
45-inch LCD TV with satellite channels, TV
Meeting facility
Deluxe Suite, 1 King Bed
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
Leon Tolstoi 22, Mexico City, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

You may also like

Ad

UTOPIC Polanco by ULIV

Miguel Hidalgo
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.5 out of 5, Wonderful, 849 reviews
The price is AU$172
includes taxes & fees
26 Apr - 27 Apr
UTOPIC Polanco by ULIV

About the area

Mexico City

Hilton Garden Inn Mexico City Polanco places you in the centre of Mexico City, within just a 5-minute stroll of Paseo de la Reforma and within 15 minutes of Chapultepec Park. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .At the hotel's own lounge bar, you can stop for a drink. 645 square feet (60 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a casino, free Wi-Fi in public areas and a gym. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 20-minute walk of this 3.5-property class Reforma hotel, attractions include Angel of Independence Monument and U.S. Embassy.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Torre Mayor - 5 min walk - 0.5 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • Angel of Independence Monument - 14 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪totte para todos - ‬1 min walk
  • ‪Central de Pizzas - ‬2 min walk
  • ‪Hamburguesas HM - ‬3 min walk
  • ‪Kung Fu Noodle - ‬1 min walk

About this property

Hilton Garden Inn Mexico City Polanco

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 645 square feet (60 square metres) and includes conference space. A casino, a fitness centre, and a terrace are also featured at the business-friendly Hilton Garden Inn Mexico City Polanco. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 10 levels
  • Conference rooms
  • 645 sq ft of conference space
  • 60 sq. m of conference space
  • Casino
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Mexico City Polanco offers 96 accommodations with washers/dryers and a safe. Beds feature down duvets. 45-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Camino Real Polanco Mexico
Reforma
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 3,432 reviews
The price is AU$237
includes taxes & fees
2 May - 3 May
Camino Real Polanco Mexico

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (MXN 160 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 645 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Mexico City Polanco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 280 for adults and from MXN 280 for children
  • Valet parking fee: MXN 160.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Garden Hotel Mexico City Polanco
Wyndham Garden Mexico City Polanco
Wyndham Mexico City Polanco
Wyndham Garden Mexico City Polanco Hotel
Wyndham Garden Polanco Hotel
Wyndham Garden Polanco

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Mexico City Polanco?

Hilton Garden Inn Mexico City Polanco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hilton Garden Inn Mexico City Polanco?

Yep, Hilton Garden Inn Mexico City Polanco has covered valet parking for MXN 160.00 per night.

Is Hilton Garden Inn Mexico City Polanco family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Mexico City Polanco is a hit with families.

Does Hilton Garden Inn Mexico City Polanco serve breakfast?

Yeah, full brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Mexico City Polanco?

No, Hilton Garden Inn Mexico City Polanco does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Mexico City Polanco?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Mexico City Polanco?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Mexico City Polanco?

No, pets and service animals are not allowed.

Hilton Garden Inn Mexico City Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location. Our third time staying, even during the earthquake the staff was cool, calm, and collected. I wish I could give them 10 Stars.
Stayed 5 nights in Dec 2025

2/10 Terrible

manuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Eliseo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly!
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrea

Stayed 3 nights in Nov 2025

4/10 Poor

Alejandro

Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos Quiroz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción, ubicado donde todo queda cerca, zona muy tranquila y turística
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruiguo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria Rosalba E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pleasant from check in till check out, I wish we could've stayed longer. This hotel is centrally located and if you enjoy nice walks in the evening walking from here all the way to el zocalo takes about an hr 15 minutes, you will be able to see the angel of Independence, the revolution monument, bellas artes, latin american tower, casa de los azulejos and enjoy street vendors all the way (you can always come back on an uber) highly recommended. Also, steps away from chapultepec castle and good restaurants. I will stay here on my next visit, hopefully soon!!!
Stayed 3 nights in Sep 2025

4/10 Poor

Vanessa

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good sized rooms. Hotel felt a bit dated, but was undegoing remodeling. Great access to tourist areas, very walkable.
Stayed 6 nights in Sep 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the main avenue of the city, and close to many shops and restaurants. Close to transportation options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christian, Panama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Sep 2025

10/10 Excellent

martha, houston

Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Zilya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, lo único que en recepción fueron un poco lentos y que las instalaciones estaban en remodelación pero de ahí en fuera todo bien
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The property should inform that they were under refurbishment. Humidity odor, all building in bad condition. Hotels.com Should also request to them inform about their actual situation
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Podría ser mejor

Está muy bien ubicado, pero si necesita programar mejor su mantenimiento. No funcionaba el gym (no fue notificado). El elevador tampoco funcionó durante un rato. La habitación requiere de mayor limpieza, donde ponen las toallas esta sucio.
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing / Vergonzoso

Hotel in construction. Main amenities closed such as gym and restaurant upstairs. Rooms are old and hallways need paint asap. Quite expensive for $150 per night. For that price you get a new, clean property with amenities.
Stayed 1 night in May 2025

6/10 Okay

Carolina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Estuve hospedada 4 noches, estaban haciendo remodelaciones y había mucho polvo y suciedad en el lobby. El aire acondicionado y el internet fallaron varias veces durante mi estadía
Stayed 3 nights in May 2025

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
under construction..a total joke
Stayed 5 nights in May 2025