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Aparthotel

Grand Polanco Residencial

4.0 star property

Photo gallery for Grand Polanco Residencial

Courtyard
Reception
Superior Apartment | Living area
Front of property – evening/night
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Mexico City

You'll be connected to a shopping centre at Grand Polanco Residencial, and within a 20-minute stroll of popular places like Paseo de la Reforma and Auditorio Nacional. Highlights at this aparthotel include in-room kitchens, free WiFi and balconies. .You can enjoy a flat-screen TV with cable channels, and each apartment features an iPod dock, a dining area and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A DVD player, an espresso maker and a safe are also available. Limited housekeeping is available. .This pet-friendly aparthotel offers free WiFi in public areas, a fitness centre and a terrace. Other amenities include free use of bicycles and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Polanco aparthotel include Angel of Independence Monument and World Trade Center Mexico City.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Spanish Consulate General - 5 min walk - 0.5 km
  • Embassy of Canada - 8 min walk - 0.8 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • National Museum of Anthropology - 14 min walk - 1.2 km

Getting around

  • Polanco Station - 4 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪El Farolito - ‬1 min walk
  • ‪El Globo - ‬2 min walk
  • ‪El Zarape - ‬1 min walk
  • ‪Flautas Mexico - ‬1 min walk
  • ‪Ruben's Hamburgers - ‬1 min walk

About this property

Grand Polanco Residencial

Grand Polanco Residencial offers its guests a fitness centre and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

  • 34 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
Grand Polanco Residencial offers 34 accommodations with DVD players and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on weekdays only.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Frequently asked questions

What is the cancellation policy at Grand Polanco Residencial?

Grand Polanco Residencial offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Polanco Residencial?

Yep, Grand Polanco Residencial has a secured covered self car park for MXN 100 per night. A self car park is also available, for a fee.

Is there a free airport shuttle available at Grand Polanco Residencial?

No, Grand Polanco Residencial does not offer an airport shuttle service.

What time are check-in & check-out at Grand Polanco Residencial?

Check-in begins at 3:00 PM. Check-out time is noon.

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 458 out of 614 reviews
Rating 8 - Good. 110 out of 614 reviews
Rating 6 - Okay. 25 out of 614 reviews
Rating 4 - Poor. 9 out of 614 reviews
Rating 2 - Terrible. 12 out of 614 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean well located property.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is nice, the coffee is good and the views something else. I would stay again any time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was amazing. The apartment was extremely clean. The beds were comfortable and the staff was very nice. I traveled with my parents who are older and my mom thought the traffic was noisy, but it didn’t bother me the ease of getting around the city from this location makes up for it. I would absolutely stay here again!
Entrance
Courtyard
Stayed 5 nights in Dec 2025

10/10 Excellent

Sorin Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location
Stayed 7 nights in Dec 2025

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff , great area and nice amenities..
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Amenities
Everything was perfect, we got upgraded to a suit for free! They had a security guard at the door at all times
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Everything was amazing. Doorman greeted you each day and evening. Area is just beautiful.
Stayed 7 nights in Oct 2025

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and clean inside.
Stayed 1 night in Nov 2025

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, very quietly. Nice room.
Stayed 4 nights in Nov 2025

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was an apartment size room. Great location, surround by restaurants and good atmosphere. The room had everything you would need, refrigerator, microwave, dishes, table, living room and bedroom. Shower was great. Only complaint was that window doors were not sealed and all the outside noise came thru. No pool, just a patio area. Planning a Mexico City trip, I highly recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

2/10 Terrible

James

Stayed 7 nights in Nov 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceedingly helpful. We had a late departure and our bags were stored safely after the noon checkout until we headed to the airport at night. The suite was spacious and street noise was kept to a very tolerable minimum. Guests must bring coffee filters for drip coffee but happily Nepresso is supplied.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Dallas

Liked: Cleanliness
Everything was wonderful and exactly what we needed.I would definitely recommend it
Stayed 3 nights in Nov 2025

8/10 Good

Julieann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment - lots of kitchen ware - worked great for us to have hot breakfast every morning. Location was ideal - easy walk to museums, restaurants, grocery. I would have given it a 5 star except that our room suffered from a lousy loveseat. Sitting on our bed at the end of the day was more comfortable than sitting on that sofa. Don’t let this dissuade you from booking here. It was a terrific stay and the staff was friendly and accommodating. Also - don’t expect much english spoken anywhere in Mexico City.
Stayed 5 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with a fully equipped kitchen in a safe quiet neighborhood with lots of dining and shopping options at walkable distance.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shawn, Cardiff

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Friendly staff. Comfortable accommodations. We loved everything about it!
Stayed 3 nights in Nov 2025

8/10 Good

Carol, Mayne Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, garden, location very nice. Some staff could have been more helpful. We could not recommend the first floor, need to be higher up. Noise level was very high even with us on first floor. We had to ask people to be quiet after midnight. Should be in the rules. The doorbell & phone were loud in our room on first floor. We were refused to be given even a yogurt or fruit for our journey as we missed breakfast, even though they state they provide pastries daily.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel in great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

natacha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el sitio , súper limpio y delicado , las camas muy confortable , el personal muy amable
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was very helpful and particularly the security folks were lovely. Everything we asked was answered and any of our requests particularly for transportation were dealt with very professionally
Stayed 8 nights in Oct 2025

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, room comfort
Muy buena ubicación, el lugar es limpio, cómodo y con todo lo necesario para una estancia larga. El personal es amable y la zona se siente segura. Solo podrían mejorar algunos detalles del mantenimiento y hacer el check-in más ágil, pero en general es una excelente opción en Polanco
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment, lovely staff. Perfect base for exploring Polanco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi Nam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed stay at Grand Polanco Residencial. The room is clean and quiet. Reception and security staffs are very helpful and professional. However the internet always disconnect. We would recommend Grand Polanco Residencial to our friends.
Stayed 6 nights in Oct 2025