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Aparthotel

Grand Polanco Residencial

4.0 star property
Aparthotel connected to a shopping centre in Mexico City with a fitness centre

Photo gallery for Grand Polanco Residencial

Courtyard
Reception
Superior Apartment | Living area
Front of property – evening/night
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Mexico City

You'll be connected to a shopping centre at Grand Polanco Residencial, and within just a 15-minute stroll of popular places like Avenida Presidente Masaryk and Paseo de la Reforma. Highlights at this aparthotel include in-room kitchens, free WiFi and balconies. .You can enjoy a flat-screen TV with cable channels, and each apartment features an iPod dock, a dining area and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A DVD player, an espresso maker and a safe are also available. Limited housekeeping is available. .This pet-friendly aparthotel offers free WiFi in public areas, a fitness centre and a terrace. Other amenities include free use of bicycles and laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Polanco aparthotel include Auditorio Nacional and Chapultepec Park.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Spanish Consulate General - 5 min walk - 0.5 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • National Museum of Anthropology - 14 min walk - 1.2 km
  • Auditorio Nacional - 15 min walk - 1.3 km

Getting around

  • Polanco Station - 4 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪El Farolito - ‬1 min walk
  • ‪El Globo - ‬2 min walk
  • ‪El Zarape - ‬1 min walk
  • ‪Flautas Mexico - ‬1 min walk
  • ‪Ruben's Hamburgers - ‬1 min walk

About this property

Grand Polanco Residencial

Aparthotel connected to a shopping centre in Mexico City with a fitness centre
Grand Polanco Residencial offers its guests a fitness centre and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

  • 34 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
Grand Polanco Residencial offers 34 accommodations with DVD players and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on weekdays only.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Frequently asked questions

What is the cancellation policy at Grand Polanco Residencial?

Grand Polanco Residencial offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Polanco Residencial?

Yep, Grand Polanco Residencial has a secured covered self car park for MXN 100 per night. A self car park is also available, for a fee.

Is there a free airport shuttle available at Grand Polanco Residencial?

No, Grand Polanco Residencial does not offer an airport shuttle service.

What time are check-in & check-out at Grand Polanco Residencial?

Check-in begins at 3:00 PM. Check-out time is noon.

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 591 reviews
Rating 8 - Good. 109 out of 591 reviews
Rating 6 - Okay. 25 out of 591 reviews
Rating 4 - Poor. 9 out of 591 reviews
Rating 2 - Terrible. 12 out of 591 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Julieann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment - lots of kitchen ware - worked great for us to have hot breakfast every morning. Location was ideal - easy walk to museums, restaurants, grocery. I would have given it a 5 star except that our room suffered from a lousy loveseat. Sitting on our bed at the end of the day was more comfortable than sitting on that sofa. Don’t let this dissuade you from booking here. It was a terrific stay and the staff was friendly and accommodating. Also - don’t expect much english spoken anywhere in Mexico City.
Stayed 5 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with a fully equipped kitchen in a safe quiet neighborhood with lots of dining and shopping options at walkable distance.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shawn, Cardiff

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Friendly staff. Comfortable accommodations. We loved everything about it!
Stayed 3 nights in Nov 2025

8/10 Good

Carol, Mayne Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, garden, location very nice. Some staff could have been more helpful. We could not recommend the first floor, need to be higher up. Noise level was very high even with us on first floor. We had to ask people to be quiet after midnight. Should be in the rules. The doorbell & phone were loud in our room on first floor. We were refused to be given even a yogurt or fruit for our journey as we missed breakfast, even though they state they provide pastries daily.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel in great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

natacha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el sitio , súper limpio y delicado , las camas muy confortable , el personal muy amable
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was very helpful and particularly the security folks were lovely. Everything we asked was answered and any of our requests particularly for transportation were dealt with very professionally
Stayed 8 nights in Oct 2025

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, room comfort
Muy buena ubicación, el lugar es limpio, cómodo y con todo lo necesario para una estancia larga. El personal es amable y la zona se siente segura. Solo podrían mejorar algunos detalles del mantenimiento y hacer el check-in más ágil, pero en general es una excelente opción en Polanco
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment, lovely staff. Perfect base for exploring Polanco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi Nam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed stay at Grand Polanco Residencial. The room is clean and quiet. Reception and security staffs are very helpful and professional. However the internet always disconnect. We would recommend Grand Polanco Residencial to our friends.
Stayed 6 nights in Oct 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y en excelente estado
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, room comfort

Excellent

This is prime real estate located in Polanco. There are many stores and restaurants bear by
Stayed 10 nights in Sep 2025

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and comfortable apartment with all amenities in a prime walkable neighborhood of Polanco. This was a perfect option for our family of 4 adults. We will definitely return!
Stayed 7 nights in Sep 2025

8/10 Good

MONIKA K DE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. The room was very comfortable; kitchenette and overall furniture's condition was practically new. Personnel was very friendly (as Mexican people are in general). Excellent location; walkable to popular and excellent restaurants. The same with shopping options. Definitely I´m planning to stay there again the next time I'm in Mexico City. The only "opportunity area" I would mention would be the complimentary morning coffee and breakfast station (coffee, tea, sweet Mexican bread; yogurt and fruit: either they served it too early and most was taken at that time and/or portions were scarce, because if you were down at 9 a.m., you didn't catch much. On weekends, as well, they only serve packed cookies.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Everything very good, just the AC was not working very well
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustin

Business traveller
Liked: Cleanliness, room comfort
Amazing service, great location. Polanco is vibrant, safe and beautiful
Stayed 3 nights in Aug 2025

10/10 Excellent

Falia

Liked: Cleanliness, room comfort

Perfect place

Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosie, Chula Vista

Travelled with partner
Liked: Cleanliness
Stayed 5 nights in Jun 2025

8/10 Good

Jose Luis

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Mariana

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025