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Grand Fiesta Americana Chapultepec

5.0 star property

Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Banquet hall
Junior Suite, 1 King Bed, Park View
Indoor spa tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$389
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club King

Bar (on property)

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down duvets, minibar, in-room safe

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club 2 Double, Park View

Premium bedding, down duvets, minibar, in-room safe

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Mexico City

A luxury stay in Mexico City awaits you at Grand Fiesta Americana Chapultepec. Within a 5-minute stroll you'll find Paseo de la Reforma and Chapultepec Park within a 15-minute walk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .A relaxing day at Spa 19th can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Azur, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Business amenities include a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 5-property class Reforma hotel include Angel of Independence Monument and Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Torre Mayor - 5 min walk - 0.5 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • Angel of Independence Monument - 14 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬3 min walk
  • ‪totte para todos - ‬1 min walk
  • ‪Central de Pizzas - ‬3 min walk

About this property

Grand Fiesta Americana Chapultepec

Grand Fiesta Americana Chapultepec offers its guests a full-service spa, a 24-hour health club, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A sauna, spa services, and multilingual staff are also featured at the luxury Grand Fiesta Americana Chapultepec. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Spa 19th has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

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Camino Real Polanco Mexico
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 3,364 reviews
The price is AU$213
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 200 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1912 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 610 for adults and from MXN 350 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 1912 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Grand Fiesta Americana Chapultepec?

Grand Fiesta Americana Chapultepec offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Fiesta Americana Chapultepec?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Chapultepec on 29 Mar 2026 start from AU$389, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Fiesta Americana Chapultepec?

Yep, Grand Fiesta Americana Chapultepec has valet parking for MXN 200 per night.

Is there a spa on site at Grand Fiesta Americana Chapultepec?

Yep, Spa 19th is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Grand Fiesta Americana Chapultepec a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Fiesta Americana Chapultepec.

Is Grand Fiesta Americana Chapultepec family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Grand Fiesta Americana Chapultepec is a hit with families.

Does Grand Fiesta Americana Chapultepec serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to noon.

Is there a free airport shuttle available at Grand Fiesta Americana Chapultepec?

No, Grand Fiesta Americana Chapultepec does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Fiesta Americana Chapultepec?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Fiesta Americana Chapultepec?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Fiesta Americana Chapultepec?

Dogs are welcome at Grand Fiesta Americana Chapultepec, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 877 out of 1072 reviews
Rating 8 - Good. 131 out of 1072 reviews
Rating 6 - Okay. 32 out of 1072 reviews
Rating 4 - Poor. 12 out of 1072 reviews
Rating 2 - Terrible. 20 out of 1072 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael, Hopewell Junction

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent overall!
Stayed 5 nights in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Love location, very friendly staff and very clean room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

Oscar

Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo J

Stayed 2 nights in Dec 2025

8/10 Good

ABY

Stayed 4 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—
Stayed 1 night in Dec 2025

10/10 Excellent

Hardik, Simi Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the amenities were five star. They have a nice restaurant in the hotel and the breakfast lounge on the top floor has amazing view of the castle and the Chapultepec park. The staff is very helpful and always ready to serve you. The museums and the castle is at walking distance.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient and safe location
Stayed 4 nights in Nov 2025

10/10 Excellent

PYRATNAM, Fort Lauderdale

Stayed 5 nights in Nov 2025

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast room is super small, had to wait to be seated, service of food took too long, like 20 minutes for chilaquiles
Stayed 1 night in Nov 2025

10/10 Excellent

julio

Stayed 3 nights in Nov 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Took too long to serve my chilaquiles, also food is not tasty, I just loved the conchas, best conchas ever.
Stayed 1 night in Nov 2025

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2025

8/10 Good

Roz

Liked: Cleanliness, property conditions & facilities
Location wasn’t great. Also lobby wasn’t very nice. But service was amazing and very clean rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. They always pointed us in the right direction and gave us options.
Room view overlooking Bosque de Chapultepec.
Stayed 3 nights in Oct 2025

8/10 Good

chrisitan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I really like this hotel and found a location to be quite convenient. We were there for day of the dead and it was a great experience staying here. We really enjoyed that time of year in a celebrations, but expect huge crowds and if you’re planning to visit book in advance. The museum and the castle and the park are very close. What I loved most about the hotel was the bed. It was on the firm side and very comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This a a wonderful place to stay in Mexico City. It was very clean and in a great, safe, and central location. We had an awesome view of Chapultpec Park.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was AMAZING. Best level of service received in CDMX.
Stayed 4 nights in Oct 2025

10/10 Excellent

JOANA, henderson

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, excellent location and a beautiful hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Luisa

Liked: Cleanliness, property conditions & facilities
Clean clean clean and the service is TOP
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff is quick to fix issues
Stayed 1 night in Oct 2025