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Grand Fiesta Americana Chapultepec

5.0 star property
Luxury hotel with a full-service spa, 4-minute walk to Paseo de la Reforma

Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Junior Suite, 1 King Bed, Park View
Indoor spa tub
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$382
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Park view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Park view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club King

Bar (on property)

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down duvets, minibar, in-room safe

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club 2 Double, Park View

Premium bedding, down duvets, minibar, in-room safe

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Park view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Park view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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4.8 out of 5, Exceptional, 1,005 reviews
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About the area

Mexico City

A luxury stay in Mexico City awaits you at Grand Fiesta Americana Chapultepec. Within a 5-minute stroll you'll find Paseo de la Reforma and Chapultepec Park within a 15-minute walk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .A relaxing day at Spa 19th can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Azur, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Business amenities include a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 5-property class Reforma hotel include Angel of Independence Monument and Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • Chapultepec Castle - 10 min walk - 0.9 km
  • Angel of Independence Monument - 14 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬3 min walk
  • ‪Central de Pizzas - ‬3 min walk
  • ‪Fonda de la Nalgona - ‬3 min walk

About this property

Grand Fiesta Americana Chapultepec

Luxury hotel with a full-service spa, 4-minute walk to Paseo de la Reforma
Grand Fiesta Americana Chapultepec offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A sauna, spa services, and multilingual staff are also featured at the luxury Grand Fiesta Americana Chapultepec. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Spa 19th has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 200 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1912 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 610 for adults and from MXN 350 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 1912 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Grand Fiesta Americana Chapultepec?

Grand Fiesta Americana Chapultepec offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Fiesta Americana Chapultepec?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Chapultepec on 1 Feb 2026 start from AU$382.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Fiesta Americana Chapultepec?

Yep, Grand Fiesta Americana Chapultepec has valet parking for MXN 200 per night.

Is there a spa on site at Grand Fiesta Americana Chapultepec?

Yep, Spa 19th is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Grand Fiesta Americana Chapultepec a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Fiesta Americana Chapultepec.

Is Grand Fiesta Americana Chapultepec family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Grand Fiesta Americana Chapultepec is a hit with families.

Does Grand Fiesta Americana Chapultepec serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to noon.

Is there a free airport shuttle available at Grand Fiesta Americana Chapultepec?

No, Grand Fiesta Americana Chapultepec does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Fiesta Americana Chapultepec?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Fiesta Americana Chapultepec?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Fiesta Americana Chapultepec?

Dogs are welcome at Grand Fiesta Americana Chapultepec, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 840 out of 1030 reviews
Rating 8 - Good. 128 out of 1030 reviews
Rating 6 - Okay. 31 out of 1030 reviews
Rating 4 - Poor. 11 out of 1030 reviews
Rating 2 - Terrible. 20 out of 1030 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luisa

Liked: Cleanliness, property conditions & facilities
Clean clean clean and the service is TOP
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff is quick to fix issues
Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Stayed 2 nights in Oct 2025

10/10 Excellent

Eric Juan

Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent assortment, and quality.
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Grand Fiesta. The only bit if a downside was the mattress which we found to be too firm for good sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mr Llerena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
17th floor room facing Chapultepec Park. FANTASTIC room. Everything SUPER CLEAN. Great service!!!!!!!!! Hotel food and restaurant were great. We were so very happy with this hotel experience!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Alvaro

Stayed 2 nights in Sep 2025

6/10 Okay

Kevin Oz

Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Stayed 3 nights in Jul 2025

10/10 Excellent

EMUEJEVOKE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is amazing. The bar is on point
Stayed 5 nights in Sep 2025

10/10 Excellent

Damian

Stayed 1 night in Sep 2025

2/10 Terrible

sugana

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were no good
Stayed 2 nights in Sep 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is certainly not a 5-star hotel. The service that I received from the Front Desk (especially Sebastian) is absolutely horrendous. This is our first stay and certainly our last time. We will certainly not come back and we certainly do not recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mexico!

Great stay at Mexico. Really nice hotel and the location is perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth visiting

Everyone was very helpful and incredibly friendly. The hotel is also very well located.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gissele

Stayed 3 nights in Aug 2025

10/10 Excellent

Eliab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and high end service
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t recommend this hotel enough!! The hospitality was excellent! It was my first time in Mexico & I really enjoyed it. Would definitely stay here again. Can’t wait to be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

bernardo

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 2 nights in Aug 2025