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Aparthotel

Grand Chapultepec Residencial

3.5 star property
Aparthotel with a fitness centre, steps from Paseo de la Reforma

Photo gallery for Grand Chapultepec Residencial

Standard Apartment, 2 Double Beds
Standard Apartment, 2 Bedrooms, City View | Private kitchen
Front of property
Standard Apartment, 1 King Bed, City View | Private kitchen
Standard Apartment, 1 King Bed | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
Calle Rio Atoyac 89, Col Cuahutemoc, Mexico City, CDMX, 06500
  • Angel of Independence Monument
    ‪10 min walk‬
  • Chapultepec Castle
    ‪12 min walk‬
  • U.S. Embassy
    ‪14 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Apartment, 1 King Bed, City View

Standard Apartment, 1 King Bed, City View | View from room

Standard Apartment, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Apartment, 1 King Bed

Standard Apartment, 1 King Bed | Living area

Standard Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms, City View

Standard Apartment, 2 Bedrooms, City View | Private kitchen

Standard Apartment, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • City view
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the area

Mexico City

Grand Chapultepec Residencial puts you in the heart of Mexico City, steps from Paseo de la Reforma and within a 10-minute stroll of Chapultepec Park. Highlights at this aparthotel include in-room kitchens and free WiFi. .You can enjoy a flat-screen TV with cable channels, and each apartment features an iPod dock, a dining area and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. An espresso maker, a safe and a hairdryer are also available. Housekeeping is available on request. .This pet-friendly aparthotel offers free WiFi in public areas, a fitness centre and tour/ticket assistance. Added amenities include laundry facilities, luggage storage and a front desk safe. .Within a 15-minute walk of this 3.5-property class Reforma aparthotel, attractions include Angel of Independence Monument and Chapultepec Castle.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Chapultepec Castle - 12 min walk - 1.0 km
  • U.S. Embassy - 14 min walk - 1.2 km
  • Chapultepec Park - 1 min drive - 0.4 km

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Chapultepec Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Ling Ling Mexico City - ‬2 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Cocina Abierta Torre Reforma - ‬1 min walk
  • ‪Samos - ‬2 min walk
  • ‪La Cochinita de la Condesa - ‬1 min walk

About this property

Grand Chapultepec Residencial

Aparthotel with a fitness centre, steps from Paseo de la Reforma
Grand Chapultepec Residencial offers its guests a fitness centre, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Grand Chapultepec Residencial also features a front desk safe and a lift.

This 3.5-star Mexico City aparthotel is smoke free.

  • 52 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Grand Chapultepec Residencial offers 52 accommodations with iPod docking stations and espresso makers. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 2,000 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 5,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Bicycles
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 52 units
  • Bicycles
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Saturday (9:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 522.00 per accommodation, per stay, (varies per unit)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)
  • Housekeeping fee: MXN 522 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City
Grand Chapultepec Residencial Aparthotel
Chapultepec Resincial Mexico
Grand Chapultepec Residencial Aparthotel
Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City

Frequently asked questions

What is the cancellation policy at Grand Chapultepec Residencial?

Grand Chapultepec Residencial offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Grand Chapultepec Residencial family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Chapultepec Residencial is a hit with families.

Is there a free airport shuttle available at Grand Chapultepec Residencial?

No, Grand Chapultepec Residencial does not offer an airport shuttle service.

What time are check-in & check-out at Grand Chapultepec Residencial?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Grand Chapultepec Residencial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 249 reviews
Rating 8 - Good. 61 out of 249 reviews
Rating 6 - Okay. 20 out of 249 reviews
Rating 4 - Poor. 11 out of 249 reviews
Rating 2 - Terrible. 11 out of 249 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bingyu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Need more towels change. But everything else is very good and worth the money.
Stayed 5 nights in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
This is a really nice little boutique apartment type residence. It is a really good value and is in a most wonderful section of Mexico City. We were thoroughly impressed with everything about it except for the laundry facilities. Someone had used the washers and dryers before us and left something in them that ruined one of my white blouses. Use the laundry facilities if you absolutely have to, but be careful. The first laundry that we did came out fine but when we did our laundry at the end of our week, stay, the washers had gotten polluted with something. Period just not well maintained.
Stayed 7 nights in Dec 2024

6/10 Okay

Margarita

Stayed 5 nights in Dec 2024

10/10 Excellent

Hally

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Luis, Mata Redonda

Stayed 2 nights in Sep 2024

2/10 Terrible

Kai

Disliked: Room comfort

DO NOT STAY HERE!!!!

As owners of a travel business and having visited over 100 countries, this experience was easily one of the worst. We literally live in hotels and serviced apartments every day, all over the world. This place was AWFUL. We encountered multiple problems that got totally ignored, followed by being lied to REPEATEDLY and then refusing to refund us when we left 2 days early. If you stay here, you will regret it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Juselis

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Roney

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thw area is very friendly and safe lots of good restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
That was new, and very friendly besides that security guard was very attractive.
Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was excellent and very clean. Only thing was the lack of response to my question of parking availability. I’m glad we opted not to rent a car and used the Turibus bus service to tour around it was easy and convenient. I would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
This is the first time that I stated at this place. I absolutely loved it. The place is very clean, safe, secured and accessible. I got room service every day. Staff are super friendly. I will be going back in June to stay for two weeks.
Stayed 5 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Jose Horacio

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Juan

Travelled with family
Liked: Property conditions & facilities
Good service and excellent location
Stayed 9 nights in Mar 2024

8/10 Good

Vanessa

Travelled with family
Liked: Amenities, property conditions & facilities
Me gustó mucho la ubicación ya que es súper céntrico, a una cuadra de Av Reforma. Las instalaciones están bien mantenidas, la atención de Angélica muy buena, lo único que no me deja calificar con la máxima puntuación fueron 2 temas puntuales: 1. El piso de las habitaciones no se limpiaba a diario sino únicamente se hacía la cama y se sacaba la basura. Esto es importante decirlo porque hay trabajos estructurales dentro del edificio y otros que colindan con el mismo, por lo que los pisos están llenos de tierra y es evidente. 2. Tuvimos un incidente dado que habíamos comido pesado y esto llevó a mi esposo a vomitar durante la madrugada. A la mañana siguiente se me hizo saber que yo debía lavar la toalla en la que había caído vómito, situación que no deja de sorprenderme dado que las toallas no estaban bien conservadas (más efectivo hubiera sido botarla) y me parece ilógico que se me pida meter una sola toalla en la lavadora con detergente, cuando es exactamente eso, voltear la funda que contenía la toalla en la lavadora y vertir el detergente. A mi no se me quita nada en hacerlo, pero quisiera saber qué hubiera pasado si mi hijo de 2 años hubiera mojado la sábana durante la noche, también hubiera tenido que lavarla yo?.
Stayed 9 nights in Mar 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 3 really enjoyed our stay at Grand Chapultepec. The security staff were friendly and helpful as were the front desk staff. Our room was clean and recently renovated. The neighborhood is walkable with many food options. It is also a short walk to the attractions in Chapultepec Park. I would recommend this hotel.
Stayed 8 nights in Mar 2024

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, room comfort
Friendly and very helpful employees. Safe area, great coffee shop next door. Walking distance from many stores and attraction. We do not speak spanish and I was able to communicate with google translate. Some employees were speaking a bit of English. Internet connection was good so I could work all day in my room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rubi

Stayed 1 night in Mar 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness
The condo itself was fine and housekeeping was good.However there was a renovation project going on below and made noise from 8 am until 7 pm every day. Also there was a demolition going on next door and there was a lot of dust around and in the property. The only advantage was the location next to the park.
Stayed 5 nights in Mar 2024

2/10 Terrible

Luis Augusto

Stayed 5 nights in Feb 2024

10/10 Excellent

Concepcion

Stayed 2 nights in Mar 2024

2/10 Terrible

erika

Disliked: Cleanliness, room comfort

Dirty and no cleaning service nor “pastries”

We stayed from Thursday to Sunday and they never did cleaning even after I requested it. I also informed hotels.com and they did nothing. Overall bad experience due to lack of cleanliness. In additions supposedly pastries and cafe are included but they only set them up Friday morning and none of the other days and the pastries was literally 1 cookie. The reservation was for 2. Also the lobby was completely closed on Saturday and I was just able to talk to a staff member because she was walking by. Even after telling her about the need for cleaning she sent no one to clean and just said I should have complain earlier.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ireland

Travelled with group
Liked: Cleanliness, amenities
Very clean and safe
Stayed 5 nights in Feb 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024