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Four Seasons Hotel Mexico City

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Four Seasons Hotel Mexico City

3 restaurants, Italian cuisine
Creator video
Concierge desk
Hallway
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
The current price is AU$1,564
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Paseo de la Reforma 500, Mexico City, 06600
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, U.S. Embassy
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Suite (Burdeos View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite (Burdeos View)

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Yard
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Garden
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Yard
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Yard
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Yard
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Reforma View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite (Reforma View)

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Yard
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Courtyard View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Yard
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Terrace

Premier Room, 1 King Bed, Terrace

Premier Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Furnished balcony
Yard
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Yard
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Yard
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Yard
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Governor Suite King

Governor Suite King

Governor Suite King

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Yard
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Yard
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 142 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Yard
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
  • 207 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

A luxury stay in the heart of Mexico City awaits you at Four Seasons Hotel Mexico City. Within steps you'll find Paseo de la Reforma and Angel of Independence Monument within a 10-minute stroll. Highlights at this Colonial hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .The fine-dining restaurant, Il Becco, serves Italian cuisine. Fifty Mils is the hotel's own bar. Enjoy the gym, Hot tub, sauna and pool loungers. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Reforma hotel, attractions include Chapultepec Park and Chapultepec Castle.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 8 min walk - 0.8 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Chapultepec Castle - 12 min walk - 1.0 km
  • U.S. Embassy - 14 min walk - 1.2 km

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 14 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Comedor Torre BBVA - ‬3 min walk
  • ‪Il Becco - ‬1 min walk
  • ‪eno - ‬1 min walk
  • ‪Zanaya - ‬1 min walk

About this property

Four Seasons Hotel Mexico City

Luxury hotel with 3 restaurants and full-service spa
Four Seasons Hotel Mexico City offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. A fitness centre, a sauna, and a terrace are also featured at the luxury Four Seasons Hotel Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 240 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Four Seasons Hotel Mexico City offers 240 accommodations with iPod docking stations and DVD players. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and laptop-compatible safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 18 to 40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Fifty Mils
  • Il Becco
  • OMA
  • Pan Dulce
  • Zanaya

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1994
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 5 May 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 77 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 50 for adults and USD 18 to 40 for children
  • Airport shuttle fee: USD 145 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Four Seasons D.F.
Four Seasons Hotel D.F.
Four Seasons Hotel Mexico D.F.
Four Seasons Mexico D.F.
Mexico D.F.
Four Seasons Mexico City
4 Seasons Mexico City
Mexico City Four Seasons
Four Seasons Hotel Mexico City Hotel
Four Seasons Mexico City Hotel Mexico City
Four Seasons Hotel Mexico City Mexico City
Four Seasons Hotel Mexico City Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Mexico City?

Four Seasons Hotel Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Mexico City?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Mexico City on 17 Nov 2025 start from AU$1,564.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Mexico City?

Yep, Four Seasons Hotel Mexico City has valet parking for USD 5 per night.

Is there a spa on site at Four Seasons Hotel Mexico City?

Yep, there is an onsite spa at Four Seasons Hotel Mexico City. You'll enjoy services like massages.

Does Four Seasons Hotel Mexico City have a pool?

Four Seasons Hotel Mexico City has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Four Seasons Hotel Mexico City?

Four Seasons Hotel Mexico City features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with 24-hour room service and private yards.

What makes Four Seasons Hotel Mexico City a romantic place to stay?

1 hot tub and garden-view dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Four Seasons Hotel Mexico City.

Is Four Seasons Hotel Mexico City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Four Seasons Hotel Mexico City is a hit with families.

Does Four Seasons Hotel Mexico City serve breakfast?

You bet, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Four Seasons Hotel Mexico City?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Four Seasons Hotel Mexico City?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Hotel Mexico City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Mexico City?

Cats and dogs are welcome at Four Seasons Hotel Mexico City, with pet-sitting services, food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 35 kg per pet.

Four Seasons Hotel Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1002 reviews
Rating 8 - Good. 135 out of 1002 reviews
Rating 6 - Okay. 34 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Lori

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Amenities, property conditions & facilities
Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.
Stayed 4 nights in Jun 2025

10/10 Excellent

Trevor

Stayed 1 night in Mar 2025

6/10 Okay

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service
I had the worst allergies in the room because of the carpet and dust. Our lights and black dust around the lantern covers. The rooms are definitely run down and I don’t think it’s worth 1k a night. There’s better newer hotels in Mexico City you can stay at for half the cost. Service here was also mid which I wasn’t expecting for a four seasons
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramón E.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

faisal, PLATTEVILLE

Amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

robert

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel experience. An oasis in the otherwise bustling Mexico City.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
While the staff and grounds were was lovely and tUnfortunately I got food poisoning
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Public space is nice, along the lines of what you would expect at Four Seasons. Similar experience at check in/out. The rooms I found to be 3/4 star. Bathroom felt almost cheap. Furniture needs upgrading - cabinet drawers didn’t work properly, desk had wobbly legs. Unremarkable overall.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kent

Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. However, I found UBER "Black"much less expensive than hotel transportation option for trips during our stay.
Stayed 4 nights in Dec 2024

8/10 Good

MIKAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, elegant, beautiful. The food delicious. I have just to concenrs: they want me to move to another room even when by email I asked the hotel not, and my second day I needed to ask for the room cleaning service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Shoja Oddin, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, excellent service, location, would definitely stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Stayed 3 nights in Nov 2024

10/10 Excellent

WILLIAM

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammadmehdi, New Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful trip and the hotel 10/10 excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Deana

Stayed 2 nights in Sep 2024

4/10 Poor

Marisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
El día que teníamos el evento por el que fuimos a México llegamos al hotel, eran las 5pm y todavía no habían hecho la habitación por lo cual ya no pudimos ni descansar ni bañarnos ya que nuestro taxi nos recogería a las 6 y la habitación estuvo lista a las 5:35 Cuando fue a la recepción lo único que me ofrecieron fue que nos podían dar un café de cortesía???? En serio???? Al día siguiente en el bar un extranjero nos platicó que cuándo llegó el aire acondicionado no funcionaba y que los cambiaron de cuarto y les ofrecieron los desayunos gratis durante toda su estancia y a nosotros por ser mexicanos un café???? No seamos malinchistas y tratemos a todos por igual Además en un hotel en donde estás pagando $800 dólares por noche esperas que tu habitación la limpien en la mañana y si no contraten a más personal
Stayed 5 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024