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Close to you by Residence L'heritage

3.0 star property
Hotel with free breakfast, near Paseo de la Reforma

Photo gallery for Close to you by Residence L'heritage

Luxury Room | Terrace/patio
Luxury Room
Property grounds
Luxury Room | Living area
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Torcuato Tasso, 325, Mexico City, MDF, 11560
  • Chapultepec Park
    ‪19 min walk‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • Auditorio Nacional
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Flat-screen TV
Separate bedroom
Rainfall showerhead
Bathrobes
Private bathroom
Microwave
Free bottled water
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually decorated, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Flat-screen TV
Separate bedroom
Rainfall showerhead
Bathrobes
Private bathroom
Microwave
Free bottled water
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

At Close to you by Residence L'heritage you'll be within a 20-minute stroll of popular places like Paseo de la Reforma and Parque Zoologico de Chapultepec. Highlights at this hotel include free daily breakfast. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a terrace. Other amenities include multilingual staff, luggage storage and a front desk safe. Free full breakfast is available daily between 7:00 AM and 11:00 AM. .Attractions within a 30-minute walk of this 3-property class Polanco hotel include Angel of Independence Monument and Auditorio Nacional.

What's nearby

  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Chapultepec Park - 19 min walk - 1.6 km
  • Angel of Independence Monument - 2 min drive - 2.3 km
  • Auditorio Nacional - 3 min drive - 1.9 km
  • Chapultepec Castle - 6 min drive - 1.6 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Consuelo Polanco - ‬1 min walk
  • ‪El Fogón - ‬2 min walk
  • ‪La Cervecería de Barrio, Polanco - ‬1 min walk
  • ‪Murakami - ‬1 min walk
  • ‪Cosecha Natural - ‬1 min walk

About this property

Close to you by Residence L'heritage

Hotel with free breakfast, near Paseo de la Reforma
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at Close to you by Residence L'heritage.

This 3-star Mexico City hotel is smoke free.

  • 23 guestrooms or units
  • Full breakfast (free)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
Close to you by Residence L'heritage offers 23 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Pet-friendly
  • Free WiFi
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4.6 out of 5, Wonderful, 92 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave

More

  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Close to you by Residence L'heritage

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

You By L'heritage Mexico City
Close To You By Residence L'Heritage Hotel
Close To You By Residence L'Heritage Mexico City
Close To You By Residence L'Heritage Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Close to you by Residence L'heritage?

Close to you by Residence L'heritage offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Close to you by Residence L'heritage serve breakfast?

Yeah, free full brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Close to you by Residence L'heritage?

No, Close to you by Residence L'heritage does not offer an airport shuttle service.

What time are check-in & check-out at Close to you by Residence L'heritage?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Close to you by Residence L'heritage?

No, pets and service animals are not allowed.

Close to you by Residence L'heritage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 82 reviews
Rating 8 - Good. 16 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a safe area close to the embassy of our country of origin. We found this place by reference from other people dril our country that were staying there. The staff was great, the area very safe with lots of dining options.
Stayed 3 nights in Dec 2023

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac was not working. Nothing like pictured on property
Stayed 3 nights in Nov 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Beautiful room. Excellent location if you are going to the Venezuelan embassy.
Stayed 2 nights in Nov 2023

8/10 Good

Cinthya, Miami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Jason, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in great location. Very safe and comfortable.
Stayed 4 nights in Mar 2023

6/10 Okay

Darwin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, old building, NO A/C, I need A/C to feel comfortable, room Was warm during the day and at night. I opened the windows and it was noisy and my allergies came up. Breakfast was ok . 👌 didn’t like it at all.
Stayed 3 nights in Mar 2023

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities
Very good

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great staff
Stayed 2 nights in Oct 2022

10/10 Excellent

Carla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people
Stayed 2 nights in Oct 2022

10/10 Excellent

Justin

Stayed 1 night in Oct 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, muy buena ubicacion… muy buen hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

MAEGLIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención al cliente 5 estrellas!! Con ganas de volver a futuro!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Apartment size. Nice building in an excellent location. Only downside, no A/C.
Stayed 1 night in Apr 2022

6/10 Okay

maria, key biscayne

Liked: Cleanliness
Stayed 1 night in Mar 2022

8/10 Good

Jean-Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall but difficult for business

Noisy building repairs made in-room work impossible. Internet service was bad generally in the building.
Stayed 4 nights in Jan 2022

10/10 Excellent

Ricardo, Valrico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2022

10/10 Excellent

Ricardo, Valrico

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly Service
Stayed 2 nights in Feb 2022

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in the city

This place was on an excellent location. Quite street not tho many cars with lots of fun restaurants. It is a good size of apartment with a big balcony. Nice breakfast and appetizer during the day. So close to the Venezuelan consulate and so many good stores. Safe aerea, we walk everywhere. The people in the front desk were amazing and very helpful. We recommend it.
Stayed 3 nights in Jan 2022

10/10 Excellent

Leopoldo

Stayed 1 night in Jan 2022

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Site being rebuilt, but nice stay.
Stayed 2 nights in Jan 2022

2/10 Terrible

JULIAN

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel and the one at the reception told me that they were over-sold and that we had NO room ... that's why I had to make another reservation with you. The hotel is very bad and dirty.
Stayed 4 nights in Nov 2021

2/10 Terrible

RICARDO S

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD EXPERIENCE

they cancel my reservation i arrived ando no reservation was made
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buyer beware, overbooking and horrible service!!!!

Beware, they overbooked the hotel, heard customers staying complaining at full volume about workers at the rooms and not having hot water, then another complaining they had been sent to alternate address that did not exist. Lobby is under construction and in no way ready for customers. Made me fill out documents, sign contracts take copies of my ID and credit card information only to say oops, there's no rooms. I told her to be sure after hearing the previous customer complaining. The one that started taking my information just stood up and left , leaving a lady there to "solve the situation" VERY SKETCHY" Not professional at all buyer beware and were left stranded trying to find a Hotel. 2 more customers arrived after me, same problem with NO help or solution.
Stayed 2 nights in Nov 2021