City Express EBC Reforma

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

• No rollaway/extra beds available
• Children stay free
• Pets allowed in specific rooms only
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• One child stays free
• Debit cards
• Staffed front desk
• Carbon monoxide detector
• Smoke detector
• Grey water recycling system
• Children stay free - maximum age 12
• Pets cannot be left unattended
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Protective clothing is not available for guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is not available
• Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
• Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are available
• Individually wrapped food options are available for breakfast
• gap period enforced between guest stays 48 hours
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Guest accommodation is sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities on site
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Property follows sanitisation practices of CovidClean (Safehotels - global expert)
• Annual carbon offsets
• Humane animal treatment
• Sustainability/community reinvestment (10% revenue or more)
• Comprehensive food waste policy
• Comprehensive recycling policy