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Casa Prim Hotel Boutique

4.0 star property
Colonial hotel in Mexico City with spa services

Photo gallery for Casa Prim Hotel Boutique

Standard Room
Junior Suite
Junior Suite | Bathroom
Junior Suite
Junior Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Museo de Cera
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Master suite con tina

Master suite con tina

Master suite con tina

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room Single Use

Elite Double Room Single Use

Elite Double Room Single Use

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • 14 bedrooms
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

At Casa Prim Hotel Boutique you'll be within just a 5-minute stroll of Paseo de la Reforma and within 15 minutes of Monument to the Revolution. Highlights at this Colonial hotel include free in-room WiFi. .A pampering day can include deep-tissue massages and hot stone massages. Other amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 20-minute walk of this 4-property class Reforma hotel include Angel of Independence Monument and U.S. Embassy.

What's nearby

  • Senate of the Republic - 3 min walk - 0.3 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Museo de Cera - 3 min walk - 0.3 km
  • Monument to the Revolution - 7 min walk - 0.6 km
  • Reforma 222 - 8 min walk - 0.8 km

Getting around

  • Mexico City Buenavista Station - 10 min drive
  • Cuauhtemoc Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Starbucks Prim - ‬1 min walk
  • ‪Lucerna Comedor - ‬2 min walk
  • ‪Azúcar y Sal - ‬2 min walk
  • ‪The Duke of Lisbon • Public House - ‬1 min walk
  • ‪Parker & Lenox - ‬1 min walk

About this property

Casa Prim Hotel Boutique

Colonial hotel in Mexico City with spa services
Casa Prim Hotel Boutique offers its guests spa services, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Casa Prim Hotel Boutique also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star Mexico City hotel is smoke free.

  • 23 guestrooms or units
  • Conference rooms
  • Built in 1901
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
Casa Prim Hotel Boutique offers 23 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 1901
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Frequently asked questions

Is there a spa on site at Casa Prim Hotel Boutique?

There's no onsite spa, but this property does offer services like deep-tissue massages.

What makes Casa Prim Hotel Boutique a romantic place to stay?

A champagne service and romance packages, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Casa Prim Hotel Boutique.

Is there a free airport shuttle available at Casa Prim Hotel Boutique?

No, Casa Prim Hotel Boutique does not offer an airport shuttle service.

What time are check-in & check-out at Casa Prim Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Prim Hotel Boutique?

No, only service animals are allowed.

Casa Prim Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 204 out of 276 reviews
Rating 8 - Good. 47 out of 276 reviews
Rating 6 - Okay. 16 out of 276 reviews
Rating 4 - Poor. 6 out of 276 reviews
Rating 2 - Terrible. 3 out of 276 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The room had no natural sunlight. The windows opened onto a walkway and internal courtyard so having the curtains open wasn’t private and even then, barely any light came into the room. The wardrobe was in the bathroom and unless you are 7ft tall, you had to jump (or in my case climb), to reach the hangers. No extractor fan. Not enough power outlets. Cups didn’t fit under coffee machine (too tall). Kettle power cord was too short to reach an outlet. Bed was comfy and breakfast was available but average. Staff were lovely but you were left to it with now information on anything in the hotel. It would have been ok for a short stay but we were there for 9 and the lack of natural light was less than ideal.
Stayed 9 nights in Oct 2025

10/10 Excellent

juan pablo, Bal Harbour

Stayed 1 night in Nov 2025

8/10 Good

DAVID

Stayed 1 night in Nov 2025

10/10 Excellent

Ais

Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

8/10 Good

Sebastian

Stayed 1 night in Nov 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. We felt very welcome. Hotel is very nice, good size room, great matress, and very cleaned. My only complaint is that the bathroom had a sewer smell, probably coming from the drains. Every time we open the bathroom door we could smell it. Other than that we had a great stay. We arrived late and tired so we didn’t complain. We let the staff know during checkout. I hope they can look into it.
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.
Stayed 8 nights in Sep 2025

10/10 Excellent

Karla, South Gate

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very cute and convenient. The staff was very attentive. Would recommend and stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

JOSE CRUZ

Liked: Cleanliness, amenities, property conditions & facilities
We lived the service
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Would stay again
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate on Casa Prim

This was my first time staying in the area. Plenty of places to walk to nearby. The staff was attentive and the overall room experience was excellent. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Sally-anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good value for money. Rooms a little quirky. Area was safe and walkable to the more upmarket areas. Hotel staff very helpful and friendly and everywhere super clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kasra

Liked: Cleanliness, staff & service, property conditions & facilities
They cover the basics well: comfortable bed, clean bathroom and hot shower. Plus it’s in a convenient area.
Stayed 4 nights in Mar 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
Stayed 1 night in Feb 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marshel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Prim

The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!
Stayed 4 nights in Jan 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
Stayed 3 nights in Dec 2024

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The location of this place is perfect many attractions close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Todo el staff muy atento. Existe una variedad de restaurantes que se pueden visitar. A menos de una cuadra se encuentra un restaurante familiar ‘La Huerta’ muy bonito servicio y excelente comida. Lo que necesiten comuniquenselo al staff y ellos con gusto los ayudaran. Por ultimo, el lugar esta central a varios lugares. En realidad es una location excelente.
Stayed 9 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very antique nice-looking hotel, but rooms with no windows and no desks or tables. Internet poor. I had to pay additional for a room with a window (Premium Suite). It has potential, but the rooms need better furniture and the windows lack, maybe an issue. Overall nice reception stall, nice antique looking, convenient location, but, rooms could use improvements.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room we love everything about the hotel.
Stayed 1 night in Dec 2024