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Casa Polanco Hotel Boutique

5.0 star property
Luxury Colonial hotel, walk to Avenida Presidente Masaryk

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Photo gallery for Casa Polanco Hotel Boutique

Suite Polanco
Exterior
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Reviews
10

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540
  • Popular LocationAvenida Presidente Masaryk3 min walk
  • Popular LocationChapultepec Park6 min walk
  • Popular LocationParque Zoologico de Chapultepec13 min walk
  • AirportMexico City (MEX-Mexico City Intl.)33 min drive

Room options

View all photos for Premier Double Patio View

Premier Double Patio View

Premier Double Patio View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King Size

Deluxe King Size

Deluxe King Size

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 28.76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Polanco

Suite Polanco

Suite Polanco

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Park View

Premier Park View

Premier Park View

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 43 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lincoln

Suite Lincoln

Suite Lincoln

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Anatole

Suite Anatole

Suite Anatole

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 58.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Patio View

Premier Patio View

Premier Patio View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

A luxury stay in Mexico City awaits you at Casa Polanco Hotel Boutique. Within just a 10-minute stroll, you'll find Avenida Presidente Masaryk and Chapultepec Park. Highlights at this Colonial hotel include free daily breakfast, a restaurant and free valet parking. .A pampering day can include deep-tissue massages and sports massages along with body wraps, facials and aromatherapy. The restaurant, La Veranda, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning free full breakfast is offered between 8:00 AM and 11:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Polanco hotel include Parque Zoologico de Chapultepec and National Museum of Anthropology.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk
  • Chapultepec Park - 6 min walk
  • Parque Zoologico de Chapultepec - 13 min walk
  • National Museum of Anthropology - 2 min drive
  • Angel of Independence Monument - 5 min drive

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪Mandolina - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Nonsolo - ‬2 min walk
  • ‪Casa Portuguesa - ‬2 min walk
  • ‪Joselo Café - ‬2 min walk

About this property

Casa Polanco Hotel Boutique

Luxury Colonial hotel, walk to Avenida Presidente Masaryk
Casa Polanco Hotel Boutique offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the luxury Casa Polanco Hotel Boutique. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Free valet parking is available. A complete renovation of Casa Polanco Hotel Boutique was completed in June 2022.

This Colonial Mexico City hotel is smoke free.

  • 19 guestrooms or units
  • 3 levels
  • 2 buildings
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Bellhop
  • No smoking on site
  • Dining venue
Casa Polanco Hotel Boutique offers 19 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Veranda

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible parking space
  • Area rug in room
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 50-inch Smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 130.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 130.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Casa Polanco Hotel Boutique?

Casa Polanco Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Polanco Hotel Boutique?

As of 16 June 2024, prices found for a 1-night stay for 2 adults at Casa Polanco Hotel Boutique on 18 June 2024 start from AU$1,336.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Polanco Hotel Boutique?

Yep, Casa Polanco Hotel Boutique has free valet parking.

Is there a spa on site at Casa Polanco Hotel Boutique?

There's no onsite spa, but this property does offer services like body wraps, facials and body treatments, as well as deep-tissue massages.

What makes Casa Polanco Hotel Boutique a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Casa Polanco Hotel Boutique.

Does Casa Polanco Hotel Boutique serve breakfast?

Sure does, complimentary full breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Casa Polanco Hotel Boutique?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa Polanco Hotel Boutique?

Yep, you can grab a meal at Casa Polanco Hotel Boutique's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Casa Polanco Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Polanco Hotel Boutique?

No, only service animals are allowed.

Casa Polanco Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 20 out of 21 reviews" "
Rating 8 - Good. 1 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.

10/10 Excellent

Brett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place to Stay in Polanco
Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of CDMX!
Absolutely incredible, top notch, cannot wait to return. Beautiful old mansion, fabulous and safe neighborhood, easy walk ability! Jonathon took hospitality to the next level and made our stay extra special. This is luxury at its finest!
Stayed 2 nights in Aug 2023

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sekiya

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Polanco is new and simply wonderful. We are seasoned travelers, and I can honestly say that this boutique hotels is beautiful and comfortable. The service is friendly and outstanding. I hope it remains this way over time.
Stayed 4 nights in Feb 2023

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.
Stayed 1 night in Oct 2022

10/10 Excellent

Arthur

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This place is wonderfully chic and the staff is great!
Stayed 3 nights in Oct 2022