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Casa Ofelia

4.0 star property
Hotel with a rooftop terrace, a short walk to Paseo de la Reforma

Photo gallery for Casa Ofelia

Exterior
Master Suite
Deluxe Suite
Lobby
Deluxe Suite

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
129 Anatole France Polanco III Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Antara Polanco
    ‪10 min walk‬
  • Auditorio Nacional
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for King Room

King Room

King Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room

Queen Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

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Property amenity

Sofitel Mexico City Reforma

Reforma
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, 861 reviews
The price is AU$847
includes taxes & fees
3 Aug - 4 Aug
Sofitel Mexico City Reforma

About the area

Mexico City

At Casa Ofelia you'll be within just a 15-minute stroll of popular places like Paseo de la Reforma and Chapultepec Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and luggage storage. Additionally, you'll find a coffee shop/cafe and a communal living room. .Attractions within a 15-minute walk of this 4-property class Polanco hotel include Antara Polanco and Auditorio Nacional.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Antara Polanco - 10 min walk - 0.9 km
  • Auditorio Nacional - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 13 min walk - 1.2 km
  • Angel of Independence Monument - 5 min drive - 4.2 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 9 min walk
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Casa del Pastor - ‬3 min walk
  • ‪Matisse - ‬1 min walk
  • ‪Niddo café - ‬1 min walk
  • ‪La 3Ra Ronda - ‬2 min walk
  • ‪Nautilus - ‬2 min walk

About this property

Casa Ofelia

Hotel with a rooftop terrace, a short walk to Paseo de la Reforma
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Casa Ofelia also features a rooftop terrace, a communal living room, and local meal delivery service.

This 4-star Mexico City hotel is smoke free.

  • 25 guestrooms or units
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
  • Coffee shop
  • Dining venue
Casa Ofelia offers 25 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch Smart televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Terrace/patio

District Polanco by Lumina

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
4.6 out of 5, Wonderful, 88 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Niddo Cafè

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Ofelia

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Ofelia Hotel
Casa Ofelia Mexico City
Casa Ofelia Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Casa Ofelia?

Casa Ofelia offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Casa Ofelia?

No, Casa Ofelia does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Ofelia?

Yep, you can grab a meal at Casa Ofelia's onsite restaurant.

What time are check-in & check-out at Casa Ofelia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Casa Ofelia?

No, pets and service animals are not allowed.

Casa Ofelia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 100 out of 131 reviews
Rating 8 - Good. 14 out of 131 reviews
Rating 6 - Okay. 10 out of 131 reviews
Rating 4 - Poor. 3 out of 131 reviews
Rating 2 - Terrible. 4 out of 131 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra, El Cajon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nereyda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute hotel in the best location of Polanco. You can walk to dinner or simply shop. Only thing the hotel room didn’t have and needs is a full size mirror
Stayed 3 nights in Apr 2025

2/10 Terrible

FERNANDO

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika Perez Grovas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service the best, room was clean, minimalistic deco and great great location.
Stayed 1 night in Apr 2025

2/10 Terrible

Melina

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was left disappointed by my recent stay at this property, which did not live up to expectations. Clear communication was lacking, as we weren’t informed about ongoing reparations. The water supply was unreliable, with frequent disruptions almost everyday of my stay including an entire day on Monday. Additionally, the front area was under construction, making navigation with luggage difficult. The early morning repair work, starting at 6am, was particularly disturbing with loud and constant hammering. Quite frustrating especially on your vacations. After voicing my concerns and the inconvenience at the front desk, I was told the manager would contact me via WhatsApp, but I received no follow-up. This lack of response only added to the frustration of the experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul, Sacramento

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

MANUEL, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Erick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 5 nights in Mar 2025

10/10 Excellent

Rodriguez

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recently stayed at Casa Ofelia in Polanco as a group of three couples, just a short walk to the best restaurants, shops, and parks. The staff was incredibly friendly and attentive, always making sure we had everything we needed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tsun-Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, helpful staff. Loved the location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, CDMX

Stayed 6 nights in Jan 2025

10/10 Excellent

Madelity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff was extra helpful. When they found out is was my birthday they went above and beyond to make us happy!
Stayed 1 night in Jan 2025

10/10 Excellent

Paola

Stayed 4 nights in Jan 2025

10/10 Excellent

Hilary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Walter

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Anjum, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with excellent design aesthetic! And the location couldn’t be better.
Stayed 3 nights in Nov 2024

6/10 Okay

Stephanie

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel with a fantastic location.

After reading some horrible reviews on here, I am glad to report that my experience was really nice and I thought the staff was always friendly and helpful. The Ofelia Suite terrace is awesome!
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful little place! Nice balcony and the place is located in the heart of a lot of amazing restaurants, shops, bakeries and coffee shops. And super friendly staff! Thanks so much!
Stayed 3 nights in Nov 2024